Trouble contacting Princess

[upfee]

Has anyone tried contacting Princess today? I just tried calling (800) 774-6237 and (866) 335-6379 and got a strange recording  "the owner of this mailbox is not accepting messages".

Tried a few times.   Anyone else experienced this?  

[tert333]

I got that message as well.   For some reason, I did not think they were open on the weekends since the coronvirus started, but i may be wrong.    However, it says they are on their website.  

[always_cruisin]

All their phone lines are down. Even the TA lines. It says to call back on Monday. 

[Astro Flyer]

Here’s the statement at the top of their homepage:

 

In North America, 1-800-Princess (1-800-774-6237) is currently experiencing technical issues. Please call back tomorrow for urgent questions and next week for any service needs.

[Ombud]

Guess they forgot to pay the phone bill too : lol

Edited August 15, 2020 by Ombud

[Ombud]

Just tried logging in and cannot. Website down as well? 

[Syracuse44]

I tried logging into their website at 8:40 AM and the sign in page will not come up.  

[Syracuse44]

John Chernesky from Princess posted this on Facebook on Saturday.  I wonder what is going on at Princess this weekend with the phone system and website sign in not working.
 

Travel advisors: 
We are currently experiencing technical difficulties and are unable to receive calls in our call center. Please call back Monday, August 17th, during normal business hours. We appreciate your patience and understanding.

[Syracuse44]

14 hours ago, Astro Flyer said:

Here’s the statement at the top of their homepage:

 

In North America, 1-800-Princess (1-800-774-6237) is currently experiencing technical issues. Please call back tomorrow for urgent questions and next week for any service needs.

The issue may be power outages in California.  https://www.google.com/amp/s/www.nbclosangeles.com/news/california-news/california-power-grid-electricity-outages-rotating-outages-blackouts/2413427/%3famp

[Ombud]

No power outages here (says a Californian). Much power grid hype about nothing

[Crystabel]

The area in So. Calif. where Princess headquarters are, is experiencing several large wildfires. The heat wave and thunderstorms may be complicating the problem. 

[beg3yrs]

Web-site is back up.

 

[MsSoCalCruiser]

1 hour ago, Ombud said:

No power outages here (says a Californian). Much power grid hype about nothing

They are doing rolling blackouts in SoCal.

[MsSoCalCruiser]

1 hour ago, Crystabel said:

The area in So. Calif. where Princess headquarters are, is experiencing several large wildfires. The heat wave and thunderstorms may be complicating the problem. 

Pandemic, wildfires, scorching temperatures, rolling blackouts… What’s next ?  Godzilla?  Just please, no large earthquakes!

Edited August 16, 2020 by MsSoCalCruiser

[voljeep]

2 minutes ago, MsSoCalCruiser said:

Pandemic, wildfires, scorching temperatures, rolling blackouts… What’s next ?  Godzilla?

locust, earthquakes,  

 

[MsSoCalCruiser]

19 minutes ago, voljeep said:

locust, earthquakes,  

 

Please no earthquakes!  

[casofilia]

Not able to login in New Zealand, 

 

 

Have used both for a number of years.

[dchan865]

I had trouble logging in initially. After few minutes I can logged into my acount and check on my info.

Logging in from California.

[casofilia]

Back again now.