New link to lift and shift request form?

[meghan74]

Hi everyone, I've tried searching the forum for the link to the lift and shift request form, but the links I found here do not work. I've also tried clicking on the "cancel cruise" link on the RCI website and that gives me an error. Do any of you have the correct direct link to the lift and shift request form? I'm trying to avoid time on the phone...

[irishgal432]

Use a different browser.  

[stevea36]

https://cancellation.royalcarribean.com

 

Just worked for me (using chrome or ie)

 

 

Edited January 12, 2021 by stevea36

[meghan74]

This worked, but you have a small typo in the link. It's https://cancellation.royalcaribbean.com.

 

Thank you so much for the help!

[SkaterJasp]

1 hour ago, meghan74 said:

Hi everyone, I've tried searching the forum for the link to the lift and shift request form, but the links I found here do not work. I've also tried clicking on the "cancel cruise" link on the RCI website and that gives me an error. Do any of you have the correct direct link to the lift and shift request form? I'm trying to avoid time on the phone...

If you clear your cookies (“website data” on iOS) for the browser, it’ll work again.

On an iOS device, you are able to clear the website data for just Royal Caribbean by going to
Settings -> Safari -> Advanced -> Website Data -> search for “RoyalCaribbean.com” -> Swipe left to right -> Delete 

Everything else you just clear the cookies OR just the cookie for the royalcaribbean site if its an option.
 

[firefly333]

1 hour ago, meghan74 said:

Hi everyone, I've tried searching the forum for the link to the lift and shift request form, but the links I found here do not work. I've also tried clicking on the "cancel cruise" link on the RCI website and that gives me an error. Do any of you have the correct direct link to the lift and shift request form? I'm trying to avoid time on the phone...

Just go to royalcaribbean. Com and scroll down to cancel with cwc

[little britain]

2 hours ago, meghan74 said:

This worked, but you have a small typo in the link. It's https://cancellation.royalcaribbean.com.

 

Thank you so much for the help!

400 Bad Request

Request Header Or Cookie Too Large

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nginx/1.15.1

[RFerrington]

57 minutes ago, little britain said:

400 Bad Request

Request Header Or Cookie Too Large

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nginx/1.15.1

The link didn't work for me either, for what it's worth.