Tarheeler Posted October 7, 2021 #1 Share Posted October 7, 2021 I contacted Celebrity to see if the new Loyalty promo could be applied to my reservation. We're in a sky suite. I was told that if the promo is applied, I will lose our complimentary streaming wifi, premium beverage package, prepaid gratuities and $600 onboard credit. I thought that suites included the Retreat as well as the "always included" perks. I plan to call back to see if I get a different answer; but thought I'd check here first to see if anyone has had a experience with this... or knows the answer. Thanks! Link to comment Share on other sites More sharing options...
jelayne Posted October 7, 2021 #2 Share Posted October 7, 2021 A Simply Sail rate is a cruise only rate, no AI. If you book a Simply Sail rate for a Suite you get the use of the Retreat Sun Deck, Luminae and Retreat Lounge, but not the OBC, beverage package, gratuties or wi-fi. To get those you pay have to pay the higher cruise fare. 1 1 Link to comment Share on other sites More sharing options...
canderson Posted October 7, 2021 #3 Share Posted October 7, 2021 Or be in an upper level suite where some of these come with the suite. Has anyone even seen Simply Sail rates for any RS or above? Haven't noticed any. Link to comment Share on other sites More sharing options...
Jeremiah1212 Posted October 7, 2021 #4 Share Posted October 7, 2021 (edited) 25 minutes ago, canderson said: Or be in an upper level suite where some of these come with the suite. Has anyone even seen Simply Sail rates for any RS or above? Haven't noticed any. The best you would get is a suite guarantee. With the Move Up bids coming in, chances of getting anything higher than a Sky Suite would be very very slim. 42 minutes ago, Tarheeler said: I contacted Celebrity to see if the new Loyalty promo could be applied to my reservation. We're in a sky suite. I was told that if the promo is applied, I will lose our complimentary streaming wifi, premium beverage package, prepaid gratuities and $600 onboard credit. I thought that suites included the Retreat as well as the "always included" perks. I plan to call back to see if I get a different answer; but thought I'd check here first to see if anyone has had a experience with this... or knows the answer. Thanks! What you were told is correct. Suites get the upgraded AI amenities but the Loyalty promo is cruise only which negates any of those extras. Even if you did get a wrong answer, the rate code attached to your booking (Loyalty NRD) would not have the AI amenities attached to your onboard account when you got on the ship. Edited October 7, 2021 by Jeremiah1212 Link to comment Share on other sites More sharing options...
greydog Posted October 7, 2021 #5 Share Posted October 7, 2021 (edited) To claify, access to Lounge brings access to adult beverages in the lounge (and a drink could be carried into Luminae). Just sayin' Edited October 7, 2021 by greydog 2 Link to comment Share on other sites More sharing options...
Tarheeler Posted October 8, 2021 Author #6 Share Posted October 8, 2021 Thanks to all who responded and clarified! Our original booking, which was refared with the 20% discount promo, includes all perks. We are staying with that rather than applying the Loyalty promo. Link to comment Share on other sites More sharing options...
George C Posted October 8, 2021 #7 Share Posted October 8, 2021 20 hours ago, greydog said: To claify, access to Lounge brings access to adult beverages in the lounge (and a drink could be carried into Luminae). Just sayin' We did a music charter on celebrity in a suite, definitely don’t need drink package if you have suite lounge , even better on edge class with suite bar by the pool. Link to comment Share on other sites More sharing options...
RichYak Posted October 8, 2021 #8 Share Posted October 8, 2021 13 minutes ago, George C said: We did a music charter on celebrity in a suite, definitely don’t need drink package if you have suite lounge , even better on edge class with suite bar by the pool. IME, Retreat deck pool bar drinks are charged to your sea pass card. 1 Link to comment Share on other sites More sharing options...
George C Posted October 8, 2021 #9 Share Posted October 8, 2021 13 minutes ago, RichYak said: IME, Retreat deck pool bar drinks are charged to your sea pass card. Don’t recall anyone asking for sea pass in retreat on edge Link to comment Share on other sites More sharing options...
wrk2cruise Posted October 8, 2021 #10 Share Posted October 8, 2021 Maybe so but the policy is complimentary drinks in lounge only, not the sundeck or Luminae. I was on your same cruise with a Simply Sail rate but get drink package with our Loyalty status. I probably just had my card out when I went to the bar. Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted October 8, 2021 #11 Share Posted October 8, 2021 1 hour ago, Tarheeler said: Thanks to all who responded and clarified! Our original booking, which was refared with the 20% discount promo, includes all perks. We are staying with that rather than applying the Loyalty promo. Good move. Link to comment Share on other sites More sharing options...
bigbenboys Posted October 8, 2021 #12 Share Posted October 8, 2021 4 hours ago, wrk2cruise said: Maybe so but the policy is complimentary drinks in lounge only, not the sundeck or Luminae. I was on your same cruise with a Simply Sail rate but get drink package with our Loyalty status. I probably just had my card out when I went to the bar. If I remember right in March 2019 on the Edge they were charging at the pool bar. I do believe that has changed. Link to comment Share on other sites More sharing options...
RichYak Posted October 9, 2021 #13 Share Posted October 9, 2021 10 hours ago, George C said: Don’t recall anyone asking for sea pass in retreat on edge Retreat lounge, drinks are complimentary. Retreat Pool Deck, they are charged to your card. Link to comment Share on other sites More sharing options...
brownc424 Posted October 9, 2021 #14 Share Posted October 9, 2021 12 hours ago, RichYak said: Retreat lounge, drinks are complimentary. Retreat Pool Deck, they are charged to your card. Are the Retreat Lounge drinks the same as elsewhere, or do they use higher quality mixers, and default to premium spirits? Link to comment Share on other sites More sharing options...
RichYak Posted October 9, 2021 #15 Share Posted October 9, 2021 51 minutes ago, brownc424 said: Are the Retreat Lounge drinks the same as elsewhere, or do they use higher quality mixers, and default to premium spirits? IME, they'll get you whatever you ask for. Link to comment Share on other sites More sharing options...
micruiser2002 Posted October 10, 2021 #16 Share Posted October 10, 2021 I'm a bit confused, on the Celebrity website it says that any Retreat suite booked after November 17, 2020 will receive the Indulge Package at no additional charge. The Indulge Package provides a Premium Beverage Package, an Unlimited Stream Internet Package, Gratuities Included, and an OBC for all guests in the stateroom. Link to comment Share on other sites More sharing options...
wrk2cruise Posted October 10, 2021 #17 Share Posted October 10, 2021 51 minutes ago, micruiser2002 said: I'm a bit confused, on the Celebrity website it says that any Retreat suite booked after November 17, 2020 will receive the Indulge Package at no additional charge. The Indulge Package provides a Premium Beverage Package, an Unlimited Stream Internet Package, Gratuities Included, and an OBC for all guests in the stateroom. Unless it doesn't! Some fare classes just don't include booking perks. You have to be careful when booking with any promotions. Link to comment Share on other sites More sharing options...
jelayne Posted October 10, 2021 #18 Share Posted October 10, 2021 55 minutes ago, micruiser2002 said: I'm a bit confused, on the Celebrity website it says that any Retreat suite booked after November 17, 2020 will receive the Indulge Package at no additional charge. The Indulge Package provides a Premium Beverage Package, an Unlimited Stream Internet Package, Gratuities Included, and an OBC for all guests in the stateroom. The OP was considering repricing their cruise under a Loyalty promotion that did not include the Indulge Package. For some who don’t use wi-fi, drink very little or not at all and don’t want the OBC , even when adding the daily gratuity to the price save money. Link to comment Share on other sites More sharing options...
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