nursinadream Posted December 18, 2021 #1 Share Posted December 18, 2021 Anyone having a problem with Oceania web page? My upcoming cruise is no longer listed. Trying to add a new cruise too, not able. Deb Link to comment Share on other sites More sharing options...
Rare 1985rz1 Posted December 18, 2021 #2 Share Posted December 18, 2021 (edited) 24 minutes ago, nursinadream said: Anyone having a problem with Oceania web page? My upcoming cruise is no longer listed. Trying to add a new cruise too, not able. Deb It's Saturday, the day that Oceania does its website maintenance, so cruise information may not be accurate or complete. Check tomorrow or Monday, and it should all be back up. Not an unusual occurrence. Edited December 18, 2021 by 1985rz1 1 Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted December 18, 2021 #3 Share Posted December 18, 2021 47 minutes ago, nursinadream said: Anyone having a problem with Oceania web page? My upcoming cruise is no longer listed. Trying to add a new cruise too, not able. Deb The search feature here on CC has a zillion threads explaining that O website “issues” on Saturday afternoon to evening (Eastern Time) is usually website maintenance. Link to comment Share on other sites More sharing options...
davencl Posted December 18, 2021 #4 Share Posted December 18, 2021 1 hour ago, Flatbush Flyer said: The search feature here on CC has a zillion threads explaining that O website “issues” on Saturday afternoon to evening (Eastern Time) is usually website maintenance. So true and so many ignoring it. Just read the "new mask policy" thread that has gone off the rails.... 1 Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted December 18, 2021 #5 Share Posted December 18, 2021 2 minutes ago, davencl said: So true and so many ignoring it. Just read the "new mask policy" thread that has gone off the rails.... Amen! Link to comment Share on other sites More sharing options...
Rare pinotlover Posted December 19, 2021 #6 Share Posted December 19, 2021 Cruise Critic has a section of threads on each Forum that remains posted. Here on Oceania’s forum it’s a list of Free Shuttles. There is zero reason why this weekly asked question doesn’t join that list. What do they call it, a “ stickie”? Make this a stickie!!! Oh Jazz, are you reading?? 1 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted December 19, 2021 #7 Share Posted December 19, 2021 Oh @pinotlover you want to propose the wording (that wouldn't offend one of Cruise Critic's major advertisers)? Way above my pay grade! 1 Link to comment Share on other sites More sharing options...
PhD-iva Posted December 19, 2021 #8 Share Posted December 19, 2021 8 hours ago, Host Jazzbeau said: Oh @pinotlover you want to propose the wording (that wouldn't offend one of Cruise Critic's major advertisers)? Way above my pay grade! LOL! seriously, how about cruiseline website support? Website navigation? Neither one seems offensive…….. Link to comment Share on other sites More sharing options...
Rare pinotlover Posted December 19, 2021 #9 Share Posted December 19, 2021 9 hours ago, Host Jazzbeau said: Oh @pinotlover you want to propose the wording (that wouldn't offend one of Cruise Critic's major advertisers)? Way above my pay grade! Title: Oceania Website Maintenance Dialog: Oceania routinely performs website maintenance on Saturdays or over the entire weekend. This may lead to one being unable to access their accounts, or find other information on their website. The system is normally back up and functioning properly on Monday morning. Your information hasn’t been lost. 1 Link to comment Share on other sites More sharing options...
Rare ToxM Posted December 19, 2021 #10 Share Posted December 19, 2021 32 minutes ago, pinotlover said: Title: Oceania Website Maintenance Dialog: Oceania routinely performs website maintenance on Saturdays or over the entire weekend. This may lead to one being unable to access their accounts, or find other information on their website. The system is normally back up and functioning properly on Monday morning. Your information hasn’t been lost. Just stick it on a sticky FAQ post along with dress codes and O life queries 1 1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted December 19, 2021 #11 Share Posted December 19, 2021 Oceania could just put a notice on their website for people who are not members of CC ( yes there are people who do not know about CC)😃 1 1 Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted December 19, 2021 #12 Share Posted December 19, 2021 1 hour ago, pinotlover said: Title: Oceania Website Maintenance Dialog: Oceania routinely performs website maintenance on Saturdays or over the entire weekend. This may lead to one being unable to access their accounts, or find other information on their website. The system is normally back up and functioning properly on Monday morning. Your information hasn’t been lost. “Your information hasn’t been lost” should be the initial sentence. And something like “this secures your personal info during the website work.” 1 1 Link to comment Share on other sites More sharing options...
nursinadream Posted December 19, 2021 Author #13 Share Posted December 19, 2021 2 hours ago, Flatbush Flyer said: “Your information hasn’t been lost” should be the initial sentence. And something like “this secures your personal info during the website work.” Thanks for that helpful quote that "should be...." Indeed it is not there when I log on. My website issue is not a Saturday maintenance thing. And I'd still like to know if others are having any problems. I've done the usual fixes; powered off, cleared the cache and signed out of web page. Not a big concern I just wanted to view my new booking. Deb Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted December 19, 2021 #14 Share Posted December 19, 2021 23 minutes ago, nursinadream said: Thanks for that helpful quote that "should be...." Indeed it is not there when I log on. My website issue is not a Saturday maintenance thing. And I'd still like to know if others are having any problems. I've done the usual fixes; powered off, cleared the cache and signed out of web page. Not a big concern I just wanted to view my new booking. Deb One more step: try it on your phone. If that doesn’t work, call O on Monday. FWIW: I just looked at our next cruise and it’s there. So, the website is working. 1 Link to comment Share on other sites More sharing options...
Rare ORV Posted December 19, 2021 #15 Share Posted December 19, 2021 So I'm assuming you were having this issue Friday or before? As far as adding a new cruise. Make sure it has had the deposit made. In the past I've booked a cruise, TA has put it on hold, or Confirmed status, but hasn't actually paid deposit yet. You can't add those until deposit is actually made. May not be your issue but is an issue I've ran into before. 2 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted December 19, 2021 #16 Share Posted December 19, 2021 46 minutes ago, nursinadream said: Thanks for that helpful quote that "should be...." Indeed it is not there when I log on. My website issue is not a Saturday maintenance thing. And I'd still like to know if others are having any problems. I've done the usual fixes; powered off, cleared the cache and signed out of web page. Not a big concern I just wanted to view my new booking. Deb Was the new booking there before?? Make sure you are using the same log on account # /name as you used before Maybe call O on Monday & have them check into it for you JMO Link to comment Share on other sites More sharing options...
Rare 1985rz1 Posted December 20, 2021 #17 Share Posted December 20, 2021 5 hours ago, nursinadream said: Thanks for that helpful quote that "should be...." Indeed it is not there when I log on. My website issue is not a Saturday maintenance thing. And I'd still like to know if others are having any problems. I've done the usual fixes; powered off, cleared the cache and signed out of web page. Not a big concern I just wanted to view my new booking. Deb Interesting...my account is there with both my bookings and the shore excursions I selected. Link to comment Share on other sites More sharing options...
Rare terrydtx Posted December 21, 2021 #18 Share Posted December 21, 2021 I have had a continual issue with the O website, which I solved this week by switching to opening it in a Chrome Browser instead of the MS Edge one. Link to comment Share on other sites More sharing options...
shepherd really Posted December 21, 2021 #19 Share Posted December 21, 2021 9 minutes ago, terrydtx said: I have had a continual issue with the O website, which I solved this week by switching to opening it in a Chrome Browser instead of the MS Edge one. It works OK with Firefox too. Link to comment Share on other sites More sharing options...
nursinadream Posted December 22, 2021 Author #20 Share Posted December 22, 2021 terry and shepherd, thanks for your helpful comments. I use a fully updated Chrome browser. I haven't called "O" for help yet. My TA is processing my newly booked cruise now, which explains why that on isn't showing yet. My previously booked cruise is still not there. Not a big deal. It will get sorted soon. Deb 1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted December 22, 2021 #21 Share Posted December 22, 2021 1 hour ago, nursinadream said: terry and shepherd, thanks for your helpful comments. I use a fully updated Chrome browser. I haven't called "O" for help yet. My TA is processing my newly booked cruise now, which explains why that on isn't showing yet. My previously booked cruise is still not there. Not a big deal. It will get sorted soon. Deb Did you add the booking number to your account? Usually you have to add it plus the ship/date of sailing for it to show up Link to comment Share on other sites More sharing options...
PhD-iva Posted January 11, 2022 #22 Share Posted January 11, 2022 Ok, today is Tuesday so we cannot blame the weekend on this error. Sometimes I like to browse the O website as if I could either afford or have the time or energy to book another cruise. Oh how I wish it were so! When window shopping on the special offers for reduced single supplement page, I see the months are written in what I believe is Portuguese. Everything else is in English. Too funny! (Is it obvious I am bored during my COVID-induced retirement?) 2 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted January 11, 2022 #23 Share Posted January 11, 2022 16 minutes ago, PhD-iva said: Ok, today is Tuesday so we cannot blame the weekend on this error. Sometimes I like to browse the O website as if I could either afford or have the time or energy to book another cruise. Oh how I wish it were so! That happened before ,maybe the IT person works better in Portuguese 😉 1 Link to comment Share on other sites More sharing options...
Rare terrydtx Posted January 13, 2022 #24 Share Posted January 13, 2022 The Oceania web site has to be the worst of any cruise line we have delt with. Using MS Edge, I cannot open any of the pricing links for any cruise. If I open the website in Chrome, I have no problems like MS Edge. This has been going on for several months. Whoever runs their IT department needs to be fired and replaced. Link to comment Share on other sites More sharing options...
Rare ORV Posted January 13, 2022 #25 Share Posted January 13, 2022 1 hour ago, terrydtx said: The Oceania web site has to be the worst of any cruise line we have delt with. Using MS Edge, I cannot open any of the pricing links for any cruise. If I open the website in Chrome, I have no problems like MS Edge. This has been going on for several months. Whoever runs their IT department needs to be fired and replaced. With all due respect there is no way it holds a light to the Celebrity website. At least in my experience. But I use Chrome, not a fan of Edge at all, nor Windows 10. Link to comment Share on other sites More sharing options...
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