Daniel A Posted August 24, 2022 #1 Share Posted August 24, 2022 I just booked a sailing in 2024 and this is showing up in my Cruise Personalizer: *** **** $400 Freeplay@cage Does anybody know what this means? Am I getting a $400 credit to use in the Casino? ( I deleted the seven letters and digit that appears before the $400. I don't know if that's a redemption code of some sort.) Thanks in advance. 1 1 1 Link to comment Share on other sites More sharing options...
negn Posted August 24, 2022 #2 Share Posted August 24, 2022 I got that too and am unsure what it is. Free play (at casino) is loaded onto your medallion and I have that too. This is something separate 1 Link to comment Share on other sites More sharing options...
tompeter Posted August 24, 2022 #3 Share Posted August 24, 2022 It may say at the cage because you have to tell cashier whether you want for slots or chips for the tables. 3 1 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 24, 2022 #4 Share Posted August 24, 2022 Yep, go to the cashier. They'll ask you if you want to use it for slots or table games. 1 1 Link to comment Share on other sites More sharing options...
Daniel A Posted August 24, 2022 Author #5 Share Posted August 24, 2022 5 minutes ago, CineGraphic said: Yep, go to the cashier. They'll ask you if you want to use it for slots or table games. I knew you would know the answer! Can you divide it up between slots and table games? Also, this is on top of the OBC I'm getting? Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted August 24, 2022 #6 Share Posted August 24, 2022 That is very strange. Mine usually show as they are in the screenshot below. If you play slots, the free play should be on the machine when you log in. If they aren't or if you want to play table games, go to the cashier. Would recommend that you take along the documentation about the $400 on the off chance that the casino doesn't know about it. Yup, it happens! 1 Link to comment Share on other sites More sharing options...
Daniel A Posted August 24, 2022 Author #7 Share Posted August 24, 2022 6 minutes ago, azbirdmom said: That is very strange. Mine usually show as they are in the screenshot below. If you play slots, the free play should be on the machine when you log in. If they aren't or if you want to play table games, go to the cashier. Would recommend that you take along the documentation about the $400 on the off chance that the casino doesn't know about it. Yup, it happens! Thanks, that page is already printed and in the folder for this cruise! 1 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 24, 2022 #8 Share Posted August 24, 2022 30 minutes ago, Daniel A said: I knew you would know the answer! Can you divide it up between slots and table games? Also, this is on top of the OBC I'm getting? Cannot be split. For table games they give you special chips that can only be played, not cashed in. You'll be paid off in normal chips. This should be in addition to any OBC who already have. I'm assuming that the OBC is showing up in your cruise summary as well. Are you saying that they added this to an existing reservation? If so, Mazel Tov! Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted August 24, 2022 #9 Share Posted August 24, 2022 In our experience, we just had to go to the casino cage to have the freeplay applied to our account. It’s super quick and simple. When you go to the machine to transfer the money to the machine, just choose the amount of freeplay you want to play. I’m not exactly sure how it works at the tables, though but I’m sure it’s not too difficult. And yes, this is in addition to your other OBC. Very nice .. congrats! 1 1 Link to comment Share on other sites More sharing options...
Daniel A Posted August 24, 2022 Author #10 Share Posted August 24, 2022 (edited) 1 hour ago, CineGraphic said: Are you saying that they added this to an existing reservation? If so, Mazel Tov! No, I booked this cruise yesterday. I didn't even know I was going to get this Freeplay at all. I just happened to come across it as I was reviewing the new booking in the Cruise Personalizer. Nice surprise! I wonder if this was also available to me for my cruise last January and I missed it... Edited August 24, 2022 by Daniel A 1 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 24, 2022 #11 Share Posted August 24, 2022 (edited) 10 minutes ago, Daniel A said: No, I booked this cruise yesterday. I didn't even know I was going to get this Freeplay at all. I just happened to come across it as I was reviewing the new booking in the Cruise Personalizer. Nice surprise! For future bookings, look at your account on Princess.com. and click on "Onboard Credits". You should be able to see any casino free-play promotions attached to your account. They usually show up there before they even email you an offer. Edited August 24, 2022 by CineGraphic Link to comment Share on other sites More sharing options...
JF - retired RRT Posted August 24, 2022 #12 Share Posted August 24, 2022 12 minutes ago, Daniel A said: No, I booked this cruise yesterday. I didn't even know I was going to get this Freeplay at all. I just happened to come across it as I was reviewing the new booking in the Cruise Personalizer. Nice surprise! I wonder if this was also available to me for my cruise last January and I missed it... Princess booking or a TA? Link to comment Share on other sites More sharing options...
Daniel A Posted August 24, 2022 Author #13 Share Posted August 24, 2022 (edited) 10 minutes ago, JF - retired RRT said: Princess booking or a TA? I booked through Princess and I am transferring to my TA. 12 minutes ago, CineGraphic said: For future bookings, look at your account on Princess.com. and click on "Onboard Credits". You should be able to see any casino free-play promotions attached to your account. They usually show up there before they even email you an offer. The $100 Casino promotion credit and my FCD OBC show on that page. I just discovered my Freeplay by accident when I was looking at the Onboard Activity Reservations Tab and the Freeplay showed up at the bottom of that page. It was like reaching into the pocket of a coat I hadn't worn for a while and finding some cash I had left in there! 🤑 Edited August 24, 2022 by Daniel A 6 Link to comment Share on other sites More sharing options...
Rare cruisequeen4ever Posted August 24, 2022 #14 Share Posted August 24, 2022 Thank you for the tip to check in My Princess. I don’t have any unfortunately, but at least I know where to check now. 1 Link to comment Share on other sites More sharing options...
ExploringTheGlobe Posted August 24, 2022 #15 Share Posted August 24, 2022 I have that on one of my cruises as well. It is only showing up on the "onboard services" tab but not on the "travel summary" nor in my "onboard credits" page. 1 1 Link to comment Share on other sites More sharing options...
Rare jwattle Posted August 24, 2022 #16 Share Posted August 24, 2022 1 hour ago, ExploringTheGlobe said: I have that on one of my cruises as well. It is only showing up on the "onboard services" tab but not on the "travel summary" nor in my "onboard credits" page. Mine too; when I called, the rep couldn't see it, neither could the casino department. They could only see the ones in the "future credits". My cruise is sailing later than those expire, so that's not it, but I printed the onboard services page, and am hoping that it's good enough; if not, no harm no foul; maybe something else will pop up before the cruise. 🙂 Link to comment Share on other sites More sharing options...
Daniel A Posted August 24, 2022 Author #17 Share Posted August 24, 2022 7 minutes ago, jwattle said: Mine too; when I called, the rep couldn't see it, neither could the casino department. They could only see the ones in the "future credits". My cruise is sailing later than those expire, so that's not it, but I printed the onboard services page, and am hoping that it's good enough; if not, no harm no foul; maybe something else will pop up before the cruise. 🙂 Did you find Freeplay on the onboard services page? I hope so. Link to comment Share on other sites More sharing options...
Rare jwattle Posted August 24, 2022 #18 Share Posted August 24, 2022 2 hours ago, Daniel A said: Did you find Freeplay on the onboard services page? I hope so. I did! 🙂 1 Link to comment Share on other sites More sharing options...
Rare Shelly97060 Posted August 24, 2022 #19 Share Posted August 24, 2022 (edited) 2 hours ago, jwattle said: Edited August 24, 2022 by Shelly97060 Sorry posted in error 😄 1 Link to comment Share on other sites More sharing options...
Perky1 Posted August 24, 2022 #20 Share Posted August 24, 2022 9 hours ago, Daniel A said: I just booked a sailing in 2024 and this is showing up in my Cruise Personalizer: *** **** $400 Freeplay@cage Does anybody know what this means? Am I getting a $400 credit to use in the Casino? ( I deleted the seven letters and digit that appears before the $400. I don't know if that's a redemption code of some sort.) Thanks in advance. Did you book thru a travel agent or direct with Princess? Link to comment Share on other sites More sharing options...
Daniel A Posted August 24, 2022 Author #21 Share Posted August 24, 2022 25 minutes ago, Perky1 said: Did you book thru a travel agent or direct with Princess? See my prior post at #13 in this thread... I booked directly with Princess, and I am having the booking transferred over to my TA. YMMV. Link to comment Share on other sites More sharing options...
Daniel A Posted August 24, 2022 Author #22 Share Posted August 24, 2022 1 hour ago, jwattle said: I did! 🙂 I hope I was able to help you find it. Did you know you were getting it beforehand? 1 Link to comment Share on other sites More sharing options...
Rare jwattle Posted August 24, 2022 #23 Share Posted August 24, 2022 I didn't, and nobody at Princess seems to see it, but I'm good with it; it's right there on my Onboard services 🥂 2 Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted August 25, 2022 #24 Share Posted August 25, 2022 1 hour ago, jwattle said: I didn't, and nobody at Princess seems to see it, but I'm good with it; it's right there on my Onboard services 🥂 The amount applied to the cruise also shows up on the Travel Summary. Link to comment Share on other sites More sharing options...
Papa Yoda Posted August 25, 2022 #25 Share Posted August 25, 2022 If I recall correctly, about freeplay table chips: If you win they take the freeplay chip. I.e. bet $10 freeplay chip, win, they pay $10 then take the freeplay chip away. On slots, if you play $10 freeplay and win you still have the $10 freeplay. I may be wrong but that's what I remember. 1 Link to comment Share on other sites More sharing options...
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