paulajj Posted September 29, 2022 #1 Share Posted September 29, 2022 I normally book my cruises on Celebrity’s website but I came across a sale on Expedia that I couldn’t pass up. Now I’m unsure what I’m supposed to do lol. Do I phone Expedia to make payment, book transfers, upgrade wifi etc? It was a good deal but this is kind of a pain in the tush! Thanks for the info 🙂 Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted September 29, 2022 #2 Share Posted September 29, 2022 43 minutes ago, paulajj said: I normally book my cruises on Celebrity’s website but I came across a sale on Expedia that I couldn’t pass up. Now I’m unsure what I’m supposed to do lol. Do I phone Expedia to make payment, book transfers, upgrade wifi etc? It was a good deal but this is kind of a pain in the tush! Thanks for the info 🙂 TAs often have group blocks. You need to go through them. I found some agents with EX to be great and others awful. 1 Link to comment Share on other sites More sharing options...
miched Posted September 29, 2022 #3 Share Posted September 29, 2022 You should have a account on celebrity, if not create one. You sign in . Hit your name and a drop down menu will list your cruises. If not put in your booking number. you should then be able to book anything you want or you could use the app Final payment is thru the TA. You should get a move up email from X. If not you can do it thru the X site. Look at the site info. You will find move up. if that doesn’t work contact the TA Happy cruising 🌊🚢🇺🇸🌅 1 Link to comment Share on other sites More sharing options...
jelayne Posted September 29, 2022 #4 Share Posted September 29, 2022 Cabin changes, price drops, changing dining from Select to Traditional dining or reverse or any payments have to be done by your agent. You can book excursions, purchase specialty dining, or make reservation for dinner through the Cruise Planner. should there be any changes to your itinerary it is your TA who is expected to notify you. 1 Link to comment Share on other sites More sharing options...
LB_NJ Posted September 29, 2022 #5 Share Posted September 29, 2022 1 hour ago, paulajj said: I normally book my cruises on Celebrity’s website but I came across a sale on Expedia that I couldn’t pass up. Now I’m unsure what I’m supposed to do lol. Do I phone Expedia to make payment, book transfers, upgrade wifi etc? It was a good deal but this is kind of a pain in the tush! Thanks for the info 🙂 Except for changing rooms (upgrades that you ask for go through the TA, the type you bid for goes through Celebrity assuming the TA allows it, there is a big box store TA that does not participate in the bid upgrade process) and payment for the cruise itself everything goes through Celebrity. If the price drops you have to go through the TA. This pain in the neck is why I decided to book direct with Celebrity for my next trip. 1 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted September 29, 2022 #6 Share Posted September 29, 2022 Paulajj, Cruise Critic groceries not allow us to name travel agencies she’ll expect your post to be edited. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted September 29, 2022 #7 Share Posted September 29, 2022 You could also call Celebrity. Their best price guarantee may work and they would match their price. I did this recently but told him I found a better price (about 1,000 less) on AA.COM and he matched it. Now whether he had Celebrity Match it or just had his agency do it, I don't know. 1 Link to comment Share on other sites More sharing options...
paulajj Posted September 29, 2022 Author #8 Share Posted September 29, 2022 4 hours ago, Jim_Iain said: You could also call Celebrity. Their best price guarantee may work and they would match their price. I did this recently but told him I found a better price (about 1,000 less) on AA.COM and he matched it. Now whether he had Celebrity Match it or just had his agency do it, I don't know. Thanks! Good to know 👍 Link to comment Share on other sites More sharing options...
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