Bad1987 Posted November 8, 2022 #1 Share Posted November 8, 2022 Anyone know if your mariner discount applies to the surcharge items in any of the dining venues. Lobster in dining room or now the second appetizer in pinnacle? Sailing in January on Nieuw Statendam Link to comment Share on other sites More sharing options...
Rare FlaMariner Posted November 8, 2022 #2 Share Posted November 8, 2022 I see nothing in the Mariner Society benefits lists for "discount on surcharge items in dining"..... Here is a link to the Mariner benefits: https://www.hollandamerica.com/en_US/mariner-society.html 1 Link to comment Share on other sites More sharing options...
Rare albingirl Posted November 8, 2022 #3 Share Posted November 8, 2022 Discount on the upcharge. Made me laugh. But, why not ask? 1 Link to comment Share on other sites More sharing options...
DaveOKC Posted November 8, 2022 #4 Share Posted November 8, 2022 I doubt it. I do not recall one on the Pinnacle lobster addition earlier this year. Besides, they charge you the full service charge on 50% off discounts such as wine package. Link to comment Share on other sites More sharing options...
Bad1987 Posted November 8, 2022 Author #5 Share Posted November 8, 2022 There seems to be so much talk about all the upcharges now in the dining venues so was wondering how it is handled. Specialty dining receive a mariner discountvsobthought I would ask if anyone has knowledge of it being applied. Link to comment Share on other sites More sharing options...
Bad1987 Posted November 8, 2022 Author #6 Share Posted November 8, 2022 6 minutes ago, DaveOKC said: I doubt it. I do not recall one on the Pinnacle lobster addition earlier this year. Besides, they charge you the full service charge on 50% off discounts such as wine package. Dave, am I understanding correctly...a $200 wine package discounted at 50% has a service charge on the $200 2 Link to comment Share on other sites More sharing options...
WannaSea Posted November 8, 2022 #7 Share Posted November 8, 2022 In the volatile world of tipping etiquette (please don't throw rocks), it's not uncommon to tip based on the full price when you get complementaries or discounts. Like a comped dinner at a casino or happy hour discounts on appetizers at a bar. Some do, some don't. No choice on the HAL packages. 5 Link to comment Share on other sites More sharing options...
Rare FlaMariner Posted November 8, 2022 #8 Share Posted November 8, 2022 53 minutes ago, Bad1987 said: Dave, am I understanding correctly...a $200 wine package discounted at 50% has a service charge on the $200 That's my experience with my wine package.....I was charged for the wine package + 18% - 25% (3 stars). Link to comment Share on other sites More sharing options...
SilvertoGold Posted November 8, 2022 #9 Share Posted November 8, 2022 We have been charged consistently. If package is $100 : 18% of $100 = $18 + 50% of $100 = $50 So $18 + $50 = $68 charged. Never a mistake! 1 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted November 9, 2022 #10 Share Posted November 9, 2022 There was a time that you received a discount on the upcharge amount. No need to make remarks about it. The last time I was on the koningsdam they said they don’t do that anymore. People have reported that they have gotten it unless they are confused about what discount they have gotten. I emailed the Mariners society and never got an answer. I called on another item so I asked. They said it’s not a thing but I know for sure I’ve gotten it in the past. It was never on the mdr items. Just the specialty restaurants. Link to comment Share on other sites More sharing options...
Bad1987 Posted November 9, 2022 Author #11 Share Posted November 9, 2022 Thanks everyone for your insight. So i understand the charge now in pinnacle for instance...My order would have an additional $7 charge. A little surprised but as long as I know. Jumbo shrimp cocktail Heart of romaine Caesar salad Filet Mignon Creme Brulee Cheers everyone 1 Link to comment Share on other sites More sharing options...
MAVIP Posted November 9, 2022 #12 Share Posted November 9, 2022 12 hours ago, DaveOKC said: I doubt it. I do not recall one on the Pinnacle lobster addition earlier this year. Besides, they charge you the full service charge on 50% off discounts such as wine package. On m.s. Rotterdam VII they didnot calculate like before this Autumn. I specifically asked why the refund on my statement (bought winepackage before the cruise) was exactly half the price including the 18%. Guest service confirmed this is the way they do it now. (Other cruises this year we had the HIA package and I simply did not check our statement whenever we had extra's.....). Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted November 9, 2022 #13 Share Posted November 9, 2022 14 hours ago, albingirl said: Discount on the upcharge. Made me laugh. But, why not ask? This was actually happening at one point. What’s to laugh about? Link to comment Share on other sites More sharing options...
Rare albingirl Posted November 9, 2022 #14 Share Posted November 9, 2022 35 minutes ago, Florida_gal_50 said: This was actually happening at one point. What’s to laugh about? Sorry, I may have misunderstood. My world is a little topsy-turvy right now. 1 Link to comment Share on other sites More sharing options...
happyglobetrotter Posted November 9, 2022 #15 Share Posted November 9, 2022 As confirmed on a previous cruise by the Pinnacle manager. The Mariners' discount is for the specialty dinner regular cost (charge), not applicable to any upcharge, extra charge or surcharge. Link to comment Share on other sites More sharing options...
SeaMatesNYC Posted July 3 #16 Share Posted July 3 On 11/9/2022 at 3:52 AM, happyglobetrotter said: As confirmed on a previous cruise by the Pinnacle manager. The Mariners' discount is for the specialty dinner regular cost (charge), not applicable to any upcharge, extra charge or surcharge. Mariner 4 star benefit refers to a 50% discount on speciality dining “surcharges” (not Morimoto; 25% on Rudi’s). Has anyone had recent experience with getting or not getting the discount on items marked with “$ supplement” on Pinnacle menu? Such as Delmonico steak or Beecher’s lobster Mac and Cheese? Link to comment Share on other sites More sharing options...
Rare POA1 Posted July 3 #17 Share Posted July 3 36 minutes ago, SeaMatesNYC said: Mariner 4 star benefit refers to a 50% discount on speciality dining “surcharges” (not Morimoto; 25% on Rudi’s). Has anyone had recent experience with getting or not getting the discount on items marked with “$ supplement” on Pinnacle menu? Such as Delmonico steak or Beecher’s lobster Mac and Cheese? April on the Rotterdam - discount on the meal base price only. It's been that way as long as I can remember. 3 2 Link to comment Share on other sites More sharing options...
SeaMatesNYC Posted July 3 #18 Share Posted July 3 4 minutes ago, POA1 said: April on the Rotterdam - discount on the meal base price only. It's been that way as long as I can remember. Interesting. Two guest services staff told me it should be discounted, after reviewing the Mariner benefit sheet and footnotes. We’ll see what Pinnacle Mgr says. I believe you are correct as far as the actual practice despite the benefit terms and conditions, but I will report back what my outcome is. 1 Link to comment Share on other sites More sharing options...
Rare POA1 Posted July 3 #19 Share Posted July 3 34 minutes ago, SeaMatesNYC said: Interesting. Two guest services staff told me it should be discounted, after reviewing the Mariner benefit sheet and footnotes. We’ll see what Pinnacle Mgr says. I believe you are correct as far as the actual practice despite the benefit terms and conditions, but I will report back what my outcome is. You're correct. The wording on the website is pretty open ended. As written, it looks like it refers to any surcharges. (And ironically, not the meal cost.) 1 Link to comment Share on other sites More sharing options...
SeaMatesNYC Posted July 3 #20 Share Posted July 3 3 minutes ago, POA1 said: You're correct. The wording on the website is pretty open ended. As written, it looks like it refers to any surcharges. (And ironically, not the meal cost.) Exactly! I will push them and then follow up with Mariner Society and ask them to correct the benefits description in any case. 1 1 Link to comment Share on other sites More sharing options...
happyglobetrotter Posted July 3 #21 Share Posted July 3 9 hours ago, POA1 said: April on the Rotterdam - discount on the meal base price only. It's been that way as long as I can remember. Same thing for us. 4 stars (200 day credits) get 25% off Rudi's Sel de mer, we get exactly the same 25% with close to 4,100 day credits. And no discount on any surcharges or any pop up restaurant, including Morimoto, even as a President club member. Basic meal price only is discounted. Link to comment Share on other sites More sharing options...
SeaMatesNYC Posted July 4 #22 Share Posted July 4 Guest Services holding firm after consultation with Mariner Society. Tried to say that since my dinner was what I had with HIA (which I PAID for outside booking) the footnote term excluding “already discounted dining packages” also made the discount not eligible. When I pointed out I HAD already paid for the dinner, simply in advance, they realized their mistake and went back to “only the surcharge for the basic meal” was covered. That’s not what the language says and I believe any misunderstanding is theirs, not mine. Link to comment Share on other sites More sharing options...
Rare POA1 Posted July 4 #23 Share Posted July 4 (edited) The problem is that the basic meal is a surcharge in and of itself. You pay $x for your specialty dining meal, which is a surcharge to your cruise fare. All the up-charge items on the PG menu are labeled with the word Supplement, not surcharge. If the menus said surcharge and not supplement you might have a leg to stand on. (I'd also order a lot more caviar, but alas it too is a supplement and not discounted.) While supplement and surcharge are synonyms, they're not the same. Edited July 4 by POA1 4 1 Link to comment Share on other sites More sharing options...
pmjnh Posted July 4 #24 Share Posted July 4 (edited) On 11/8/2022 at 3:57 PM, Bad1987 said: Dave, am I understanding correctly...a $200 wine package discounted at 50% has a service charge on the $200 Yes, but still beats the a la carte cost of a glass of wine with dinner. That is to say if you do not have HIA, of course. Edited July 4 by pmjnh 1 Link to comment Share on other sites More sharing options...
Petronillus Posted July 4 #25 Share Posted July 4 9 hours ago, POA1 said: The problem is that the basic meal is a surcharge in and of itself. You pay $x for your specialty dining meal, which is a surcharge to your cruise fare. All the up-charge items on the PG menu are labeled with the word Supplement, not surcharge. If the menus said surcharge and not supplement you might have a leg to stand on. (I'd also order a lot more caviar, but alas it too is a supplement and not discounted.) While supplement and surcharge are synonyms, they're not the same. A very lawyerly analysis. (No offense intended.) 1 Link to comment Share on other sites More sharing options...
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