Rare cruisestitch Posted February 2, 2023 #1 Share Posted February 2, 2023 (edited) Today I got an email urging me to book a hotel or a cruise in 2025. Hotels are not bookable that far out. Why does Celebrity waste time creating and distributing these useless emails, when they are already shortstaffed in so many departments, like the loyalty division for one? Emails like this do nothing but annoy me. Is that their intention? Surely not.😵 Edited February 2, 2023 by cruisestitch 1 1 Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted February 2, 2023 #2 Share Posted February 2, 2023 One second to hit the delete button..I’ll live. 3 Link to comment Share on other sites More sharing options...
jelayne Posted February 2, 2023 #3 Share Posted February 2, 2023 Just basic marketing. At least they are from a company I use. The other 100+ a day that hit my junk folder are far more irritating. 3 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted February 2, 2023 Author #4 Share Posted February 2, 2023 (edited) I wish I could mark them as junk but I need other emails from Celebrity so I don’t dare do that.😵 Edited February 2, 2023 by cruisestitch 2 Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted February 2, 2023 #5 Share Posted February 2, 2023 What drives me up the walls is that this junk arrives all the time but for the entire 18 months that Power Up was available, I almost never got the email. Link to comment Share on other sites More sharing options...
Jeremiah1212 Posted February 2, 2023 #6 Share Posted February 2, 2023 1. Visibility - it has you talking. 2. Email is relatively cheap - it's not worth the the energy to customize the output based on booking info. 3. Bookings with air/hotel/etc. add-ons have an exponentially higher retention rate than a cruise only res. Link to comment Share on other sites More sharing options...
Charles4515 Posted February 2, 2023 #7 Share Posted February 2, 2023 16 minutes ago, cruisestitch said: I wish I could mark them as junk but I need other emails from Celebrity so I don’t dare do that.😵 I average two emails a day from Celebrity which is overkill. Sometimes more as a Captains Club or Blue Chip email too. But I have my email set up with rules so that the Celebrity and other cruise line emails are not in my primary email folder. I don't get notified and I have to open the folder to see if I got any emails from cruise lines but checking the folder once a day works for me. 1 Link to comment Share on other sites More sharing options...
grandgeezer Posted February 2, 2023 #8 Share Posted February 2, 2023 We get 0 e-mails, just unsubscribe. They never sent us anything worthwhile. The last couple of months we’ve gotten quite a few stuff from them through snail mail, the recycle bin doesn’t mind. Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted February 2, 2023 #9 Share Posted February 2, 2023 Like the emails or not, they work. Utilizing TOM or "Top Of Mind". "Enjoy" these as they last because the next evolution will probably be your devices listening to your convo, it hears you say "Alaska" then like magic, X will send a targeted Alaska sailing email 1 Link to comment Share on other sites More sharing options...
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