backsbanny Posted January 15 #1 Share Posted January 15 I finished check in yesterday and i got my express pass. I tried to download edocs and luggage tags on the site but all i get is forbidden error code 403 and not found. Anyone had the same issue recently? I habe already emailed my travel agent in order for her to forward me the documents but this is the first time this has happened to me. All payments are completed months ago. Link to comment Share on other sites More sharing options...
upwarduk Posted January 15 #2 Share Posted January 15 We once didn’t have our E Docs 10 days before sailing, so I contacted CelebrityCruises FB site and they were there within a few hours. Link to comment Share on other sites More sharing options...
jelayne Posted January 15 #3 Share Posted January 15 Our agent sent us our edocs on 12/26. They should be able to send them to you. If you don’t need anything but the luggage tags from the edocs it’s not a problem. The porters can make up luggage tags when you drop off your luggage Link to comment Share on other sites More sharing options...
Rare Lena11033 Posted January 15 #4 Share Posted January 15 Check in for us was 45 days out and edocs 30 days out but some people on my roll call aren't able to access them yet. I know the site was having issues yesterday (cruise is about 26 days away) Link to comment Share on other sites More sharing options...
backsbanny Posted January 15 Author #5 Share Posted January 15 I am 20 days out Link to comment Share on other sites More sharing options...
mayleeman Posted January 16 #6 Share Posted January 16 1 hour ago, backsbanny said: I am 20 days out Feb 3 Reflection? If so, are you on roll call? Link to comment Share on other sites More sharing options...
smeck Posted January 16 #7 Share Posted January 16 (edited) It is a website issue many are complaining on Facebook. Edited January 16 by smeck Link to comment Share on other sites More sharing options...
bloomcruisers Posted January 16 #8 Share Posted January 16 What edocs do you need? And where do you need them? I thought the express pass was it. Do online check in and get express pass. Link to comment Share on other sites More sharing options...
RenieRaider Posted January 16 #9 Share Posted January 16 Backsbanny. This is an issue for some guests, it is not just you. I was told. It MAY be a Cookies thing.? Except, except, except. Should be good to go Link to comment Share on other sites More sharing options...
backsbanny Posted January 16 Author #10 Share Posted January 16 Thank you all. I just need the luggage tags. I dont care about the efocs since i already have the express passes. 1 Link to comment Share on other sites More sharing options...
tomcruiser1234 Posted January 16 #11 Share Posted January 16 We recieved the same warning. It said to large to download. Apple had me go back and erase history on websites for a few days back and that fixed the problem. Link to comment Share on other sites More sharing options...
deliver42 Posted January 16 #12 Share Posted January 16 I wouldn't worry about the luggage tags. They can do it at the dock. Link to comment Share on other sites More sharing options...
smeck Posted January 16 #13 Share Posted January 16 I had the same problem last night, the issue has been fixed. Link to comment Share on other sites More sharing options...
bloomcruisers Posted January 16 #14 Share Posted January 16 18 hours ago, bloomcruisers said: What edocs do you need? And where do you need them? I thought the express pass was it. Do online check in and get express pass. I posted this yesterday as a legitimate question but nobody answered. After reading it, maybe it was taken as a snarky comment rather than a genuine question. I would really appreciate an answer. We cruise in 2 days and I am already in FL believing I am prepared. I have my express pass and passport. Is there something else in the edocs that I need to print out? Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted January 16 #15 Share Posted January 16 3 minutes ago, bloomcruisers said: I posted this yesterday as a legitimate question but nobody answered. After reading it, maybe it was taken as a snarky comment rather than a genuine question. I would really appreciate an answer. We cruise in 2 days and I am already in FL believing I am prepared. I have my express pass and passport. Is there something else in the edocs that I need to print out? I don’t think so…unless you want bag tags.. Link to comment Share on other sites More sharing options...
bloomcruisers Posted January 16 #16 Share Posted January 16 3 minutes ago, PTC DAWG said: I don’t think so…unless you want bag tags.. Thank you. I usually just get the tags when we drop our luggage at the pier. I was worried I might have missed some necessary documentation. Sorry if my original post was misunderstood. Link to comment Share on other sites More sharing options...
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