Cruise cancelled - if move to another ship/date?

[little britain]

The Brilliance TA in 4/25 has just been cancelled. 
 

Option 2: Re-book any other Royal Caribbean International sailing

If you prefer to re-book another sailing not included in Option 1, we’ll waive any non-refundable deposit change fees.
 

my TA has a ton of OBC… if I love to another cruise will it be under the same booking ref so will my OBC be protected?

 

one for @Ourusualbeach perhaps? 
thanks x

[Another_Critic]

3 minutes ago, little britain said:

The Brilliance TA in 4/25 has just been cancelled. 
 

Option 2: Re-book any other Royal Caribbean International sailing

If you prefer to re-book another sailing not included in Option 1, we’ll waive any non-refundable deposit change fees.
 

my TA has a ton of OBC… if I love to another cruise will it be under the same booking ref so will my OBC be protected?

 

one for @Ourusualbeach perhaps? 
thanks x

Curious what Option 1 is?  A replacement TA or another pre-existing TA?

[little britain]

Just now, Another_Critic said:

Curious what Option 1 is?  A replacement TA or another pre-existing TA?

Rubbish itineraries! 
Brillisnce was a gem going to Bermuda and Porto 

[Ourusualbeach]

23 minutes ago, little britain said:

The Brilliance TA in 4/25 has just been cancelled. 
 

Option 2: Re-book any other Royal Caribbean International sailing

If you prefer to re-book another sailing not included in Option 1, we’ll waive any non-refundable deposit change fees.
 

my TA has a ton of OBC… if I love to another cruise will it be under the same booking ref so will my OBC be protected?

 

one for @Ourusualbeach perhaps? 
thanks x

Depends on what the OBC was from as to whether it will be protected but most should be

[FionaMG]

22 minutes ago, little britain said:

The Brilliance TA in 4/25 has just been cancelled. 
 

Option 2: Re-book any other Royal Caribbean International sailing

If you prefer to re-book another sailing not included in Option 1, we’ll waive any non-refundable deposit change fees.
 

my TA has a ton of OBC… if I love to another cruise will it be under the same booking ref so will my OBC be protected?

 

one for @Ourusualbeach perhaps? 
thanks x

 

Was that the one that was finishing in Portsmouth? That was an amazing itinerary. I would have seriously considered that one if we were able to do TAs.

You don't seem to be having much luck with your sailings just now. Gutted for you. ☹️

[smokeybandit]

So is Brilliance then not going to Europe?

[westwood65]

We just saw the email as well.  We really like the itinerary on this one as well.  I agree, do not like the options given. So disappointed.  Now a TA cruise we where looking at in the fall will probably in the works.

 

 

 

 

[little britain]

1 minute ago, smokeybandit said:

So is Brilliance then not going to Europe?

Yes she still is; going over earlier for her dry dock 

[smokeybandit]

Just now, little britain said:

Yes she still is; going over earlier for her dry dock 

So are there other cruises being canceled? Or is the drydock being done in the Bahamas?

[little britain]

7 minutes ago, smokeybandit said:

So are there other cruises being canceled? Or is the drydock being done in the Bahamas?

I suspect so as there was a short one out of NOLO which was then followed with 2n empty round to Miami for the TA in 4/12. Now her TA is 4/7. 

[smokeybandit]

1 minute ago, little britain said:

I suspect so as there was a short one out of NOLO which was then followed with 2n empty round to Miami for the TA in 4/12. Now her TA is 4/7. 

I'd think the 5-day out of Nola on 4/5 would be canceled then.

So there still is a TA, just moved up a few days? Why don't they just move people to the new date instead of canceling outright?

[FionaMG]

2 minutes ago, smokeybandit said:

I'd think the 5-day out of Nola on 4/5 would be canceled then.

So there still is a TA, just moved up a few days? Why don't they just move people to the new date instead of canceling outright?

 

It looks like it's a completely different itinerary ending in a different country so that might be why.

[JuliaMS]

The new option drops 4 ports we have never been to and dumps us in Spain instead of England. For $200 OBC and refuse to pair airfare from Spain to England. And 1 less day. 

Edited Tuesday at 05:19 PM by JuliaMS

[smokeybandit]

Man I totally misread all of that. The new Brilliance TA is offered as an option to switch to.  I'm above board now.

Strike all that from the record, Your Honor.

[Digjharper]

1 hour ago, little britain said:

The Brilliance TA in 4/25 has just been cancelled. 
 

Option 2: Re-book any other Royal Caribbean International sailing

If you prefer to re-book another sailing not included in Option 1, we’ll waive any non-refundable deposit change fees.
 

my TA has a ton of OBC… if I love to another cruise will it be under the same booking ref so will my OBC be protected?

 

one for @Ourusualbeach perhaps? 
thanks x

Yes, we were on same cruise and obviously got the email and quite sad it’s not happening.

 

We have already booked our flights to arrive in Miami on the 10th but the replacement option they have offered leaves Miami on the 7th so our flights would have to be changed. I noted on the email they say they would pay up to $400 per person for international flight changes. Checked KLM (who are flights are booked with) and to change dates we are looking at £550 for the two of us so costs are covered.

 

Anybody tried claiming back flight change costs and how easy is it to get done (quickly)?

[Another_Critic]

I wonder why the Indy TA on Apr. 28 (MIA to SOU) was not listed for Option 1?

[ONECRUISER]

59 minutes ago, Another_Critic said:

I wonder why the Indy TA on Apr. 28 (MIA to SOU) was not listed for Option 1?

Could be dates, rates, how full Ship is already

[little britain]

1 hour ago, Another_Critic said:

I wonder why the Indy TA on Apr. 28 (MIA to SOU) was not listed for Option 1?

Because it’s the only decent alternative! 

[MommaBear55]

I'd call and see why I couldn't swap one cruise ending up in Southampton with another one ending in Southampton. I'd lay it on thick about how inconvenient going to Barcelona would be, as everything else is based out of Southampton. It never hurts to try.

[JuliaMS]

34 minutes ago, MommaBear55 said:

I'd call and see why I couldn't swap one cruise ending up in Southampton with another one ending in Southampton. I'd lay it on thick about how inconvenient going to Barcelona would be, as everything else is based out of Southampton. It never hurts to try.

I called. Balcony instead of suite for same price. 

[MommaBear55]

2 hours ago, JuliaMS said:

I called. Balcony instead of suite for same price. 

Ouch. Royal isn't always loyal to their customers. 

[Cherful59]

I had looked at this itinerary also.  So glad I didn’t book it now.  Sorry for those that did.

[little britain]

9 hours ago, MommaBear55 said:

I'd call and see why I couldn't swap one cruise ending up in Southampton with another one ending in Southampton. I'd lay it on thick about how inconvenient going to Barcelona would be, as everything else is based out of Southampton. It never hurts to try.

Original Brilliance TA ended in Portsmouth. 
 

 

[little britain]

6 hours ago, Cherful59 said:

I had looked at this itinerary also.  So glad I didn’t book it now.  Sorry for those that did.

They have apparently also cancelled the first 2 cruises after her dry dock - perhaps they realise that she needs a lot of work! 
 

Yes it was a fabulous itinerary 😫

[Digjharper]

19 hours ago, Another_Critic said:

I wonder why the Indy TA on Apr. 28 (MIA to SOU) was not listed for Option 1?

Strange thing is, my wife and I did have the Indy cruise booked but had to swap to the now cancelled cruise as my daughter decided she is getting married on the 9th May.