voljeep Posted Monday at 04:32 PM #301 Share Posted Monday at 04:32 PM 2 minutes ago, PMGS247 said: Same....having said that I've gotten that error when I click on "Manage my booking" at least 80% of my attempts for what must be 2 months at this point. this booking has already been taken/claimed ... sigh ... 🙄 3 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted Monday at 04:33 PM #302 Share Posted Monday at 04:33 PM 1 hour ago, rosevew said: Using Firefox. I'm on the website every day! It's not causing me a problem but it is unacceptable Would you log out of the website and then sign back in? Do you still see someone else’s information? TIA Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted Monday at 04:36 PM #303 Share Posted Monday at 04:36 PM If anyone is on Instagram, maybe you could report this to Princess? I don’t do Instagram. Link to comment Share on other sites More sharing options...
rosevew Posted Monday at 04:43 PM #304 Share Posted Monday at 04:43 PM 6 minutes ago, PacnGoNow said: Would you log out of the website and then sign back in? Do you still see someone else’s information? TIA Yes. I logged out of the person but when I went back to web log in I first got my details, then selected cancel which took me back to oceanready log in screen. When I selected log in, it again brought up the same persons details Link to comment Share on other sites More sharing options...
rosevew Posted Monday at 04:47 PM #305 Share Posted Monday at 04:47 PM I have just done the same thing on my android phone for two different cruises. Each time I get the details for this other passenger Link to comment Share on other sites More sharing options...
getaway101 Posted Monday at 04:57 PM #306 Share Posted Monday at 04:57 PM I just went in under Firefox and had no problems. All my bookings are there. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted Monday at 04:57 PM #307 Share Posted Monday at 04:57 PM Just now, rosevew said: I have just done the same thing on my android phone for two different cruises. Each time I get the details for this other passenger Same person each time, sounds like they have corrupted multiple accounts. They need to hire competent IT people. If it were my account, due to the compromise possibility, I would call PCL, take the prompt for Ocean Ready and report it. 2 Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted Monday at 05:03 PM #308 Share Posted Monday at 05:03 PM 15 minutes ago, rosevew said: I have just done the same thing on my android phone for two different cruises. Each time I get the details for this other passenger That’s not good! Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted Monday at 05:05 PM #309 Share Posted Monday at 05:05 PM 6 minutes ago, getaway101 said: I just went in under Firefox and had no problems. All my bookings are there. I did the same but logged off immediately after checking on my bookings. I wonder if others can see my info, who knows who can see mine. Link to comment Share on other sites More sharing options...
rosevew Posted Monday at 05:36 PM #310 Share Posted Monday at 05:36 PM 29 minutes ago, Cruise Raider said: I did the same but logged off immediately after checking on my bookings. I wonder if others can see my info, who knows who can see mine. Did you go to web version or just the normal cruise personaliser? Link to comment Share on other sites More sharing options...
rosevew Posted Monday at 05:39 PM #311 Share Posted Monday at 05:39 PM 40 minutes ago, PacnGoNow said: Same person each time, sounds like they have corrupted multiple accounts. They need to hire competent IT people. If it were my account, due to the compromise possibility, I would call PCL, take the prompt for Ocean Ready and report it. Reported it to Princess in SOuthampton and to the privacy people in USA 2 Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted Monday at 06:19 PM #312 Share Posted Monday at 06:19 PM 1 hour ago, voljeep said: this booking has already been taken/claimed ... sigh ... 🙄 Yeah, what is that about? I’ve never not gotten that one. 1 Link to comment Share on other sites More sharing options...
dog Posted Monday at 06:23 PM #313 Share Posted Monday at 06:23 PM 2 minutes ago, PescadoAmarillo said: Yeah, what is that about? I’ve never not gotten that one. I get it when I try to log n to personalizer. I can only get into my personalizer by clicking on excursions in app and that takes me to my current cruise. 1 Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted Monday at 06:43 PM #314 Share Posted Monday at 06:43 PM 1 hour ago, rosevew said: Did you go to web version or just the normal cruise personaliser? I went to the normal personalizer on the website. Link to comment Share on other sites More sharing options...
rosevew Posted Monday at 06:49 PM #315 Share Posted Monday at 06:49 PM 5 minutes ago, Cruise Raider said: I went to the normal personalizer on the website. No issue with that, it's the web version that's weird Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted Monday at 07:53 PM #316 Share Posted Monday at 07:53 PM 1 hour ago, rosevew said: No issue with that, it's the web version that's weird Wait…what’s the difference between the website personalizer and the web version? 1 1 Link to comment Share on other sites More sharing options...
julia Posted Monday at 07:56 PM #317 Share Posted Monday at 07:56 PM This entire situation of seeing someone else's booking is extremely WRONG! It's just unbelievable that it's continuing to happen!! 2 Link to comment Share on other sites More sharing options...
rosevew Posted Monday at 09:53 PM #318 Share Posted Monday at 09:53 PM 1 hour ago, PescadoAmarillo said: Wait…what’s the difference between the website personalizer and the web version? The cruise personaliser is one thing but the web version is access to the app without using a smart phone etc. Link to comment Share on other sites More sharing options...
Aggie83 Posted Tuesday at 03:28 PM #319 Share Posted Tuesday at 03:28 PM 22 hours ago, PacnGoNow said: If anyone is on Instagram, maybe you could report this to Princess? I don’t do Instagram. Twitter, now known as X, is the option. Link to comment Share on other sites More sharing options...
Aggie83 Posted Tuesday at 03:31 PM #320 Share Posted Tuesday at 03:31 PM On 7/24/2024 at 7:10 PM, Woobstr112G said: FYI to a potential security breach on the Princess website. I logged into the website (Chrome) on my IPAD and when I selected one of my active booking numbers, I was accessing other cruisers’ information for random cruises. I logged in using Safari and everything was all good. Tried to get ahold of someone at Princess but hung up after being on hold for almost 45 minutes….. Bob Here's the actual data breach you need to worry about. https://www.cnet.com/personal-finance/is-your-social-security-number-part-of-the-national-public-data-breach-how-to-check/ Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted Tuesday at 04:10 PM #321 Share Posted Tuesday at 04:10 PM 41 minutes ago, Aggie83 said: Twitter, now known as X, is the option. Yes, if you tweet. 🐥 Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted Tuesday at 04:40 PM #322 Share Posted Tuesday at 04:40 PM I’m on Instagram. Please let me know what you want me to say and how to word it and I will send them a message. Link to comment Share on other sites More sharing options...
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