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PacnGoNow

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Everything posted by PacnGoNow

  1. I’ve seen it and it’s because that ad is on the site we are using. I use my iphone. It is annoying. Try Chrome, open browser, click more settings, privacy and settings, click pop ups, Under allowed to send popups and redirects…find the site…to the right of the site…click more blocks. Haven’t tried on my pc. But worth a shot.
  2. Do you have block pop ups set? I have it set on my iphone, but doesn’t stop all of these, because we’re on the actual website. Grrr
  3. Has he signed in before? Or, have you been using your login credentials? Is he a minor? Don’t create a new account if he already had one, this will create problems. Does he have an account on the PCL website? If so, for now, he can log in there to check his record. TA should be able to advise you.
  4. That is a dilemma. It sounds as though you would benefit more from the package than a balcony, but remember, port intensive means you won’t be on the ship as much either to drink! 🥴 All kidding aside…I might book an inside, convenient to the promenade or outside areas and then put in a bid, if offered, on a balcony. You may get a reasonable bid offer, usually 5 days after final payment or later.
  5. You definitely want an experienced agent to merge the 2 accounts. Keep her original number, as it has the history of cruises. Hopefully, any cruise you have booked has her married name, exactly as shown on her passport. I would call Tuesday, a PCL agent, or during the week after they open 6 am PT. If you have a TA or CVP, they may help you. Some of the PCL weekend agents may be new and not have a clue.
  6. These benefits are shown under Plus, you can see the extras they have. https://www.princess.com/en-us/cruise-deals-promotions/plus-premier-cruise-packages Also, these extra included items will be spelled out and their values on the website-cruise personalizer-travel summary. Print out the travel summary for reference for them. Welcome to the Princess forum.
  7. 😆 Right! It should… I like to keep my history clear.
  8. When you book dining on the App, you select the date, time, specialty restaurant and move down to check the button…Princess premier included. Did you see that? Some say, they show a charge, but it drops off. IDK about yours. It is definitely a programming error. Hopefully, yours will drop. We always just call once OB, the dine line from the room and book. But, we do long cruises and not a problem. If this it a short cruise, then it could be an issue waiting till OB. I do understand what you’re saying.
  9. Deleting history is what you want to do. Cache is a component of data. Clears cookies, temporary downloads, etc. In other words, clearing the slate, cleaning it up, etc. Sometimes, I see the PCL App getting clogged up…no kidding…and people have issues. Helps sometimes..,Not always. So, depending on what device you are using. Iphone, clear history and website data, example.
  10. You may also be a little early for excursions on that June 2025 cruise.
  11. You’re still using the old App? You should delete that, do not do anything on it. Clear your cache/history first on your phone or iPad first. The new App…make sure to delete and reinstall, data may be mixed up. If you missed any updates, that will take care of that issue. I use my iphone, safari and no problems right now. I do clear cache website data all the time. Also, to see what you paid for, go to the website, cruise personalizer, travel summary. Print travel summary and you’ll have a list of what you have paid for. Screenshot it and print it out before travel.
  12. The only one who can fix it is IT. I would try phone line, option to get ocean ready, unless they took that off the tree. Not on the weekend though, try Tuesday. An agent has to write up a ticket for IT to fix it. They got rid of Ocean Navigators, now it’s just called IT. So, who knows? SMH
  13. Is it just 1 city? The others work? Could be they are updating that city. I’d try again in a couple of days. Also, check with others on your roll call, see if they have the same issue. May be updating and not your account specifically.
  14. That’s awesome! I just call the CVP with my GC numbers. When you enter the GC numbers, any problems with how many GC’s you enter?
  15. They say, hold your phone up, when you see them with your order. 😮
  16. I was going to say, cvp line. There was an option last month, I called. Some workaround. Don’t ever take a new booking option, that took me offshore. Anyway, glad you got an agent to help!
  17. Are you, by chance, booked with a TA or CVP? You have to call them to use GC’s. If you booked directly with PCL, you should be able to use GC online or make the dreaded phone call to them. 🥴
  18. We usually get it the same day as disembarkation. Check junk mail. You can go to PCL website under “contact us”…support request…click post cruise…send your comments.
  19. Do post link when you see it online. I do see there may be a Princess sale June 6-8, 2024. So, you could check with your CVP or TA.
  20. The IT department is doing a major change to MDR reservations in the App. If you are trying for the Enchanted in Aug…it should not affect you. You will use Dine my way, which is either select a private table or a shared table. Before Sep 14th there is not TD. If you have a shared table first night and hit it off with the other guests, you can ask the head waiter if you can dine with that group every night, same time. Depends on the rest of your group. If you’re trying to book a MDR right now, there are issues because of the updating. I would suggest after June 17th try again, hopefully. Don’t bang your head, you could get a headache over all this.🥴
  21. Great review! Love the pics! Thank you for sharing with us.
  22. I’ve only seen them as an option through RS, with the sandwiches. You can ask at the buffet if they have any to take back to your room.
  23. Actually, if you are looking at the App, you should see one cruise. Look at the dates. So, ONE check in, dining, etc, if using the App. If it’s shown separately, that could be it hasn’t populated correctly or you just booked the 2nd cruise, give it a couple of days. You WILL see each cruise on the website cruise personalizer, separate booking numbers and those are great to add onboard services, excursions to them individually.
  24. Our QR code or BP showed up on the App about 5 days before. One time it showed up 3 days before. It shows your boarding window, you can checkin any time during that window. It will state Green lane or Blue lane.
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