Cruised out of Norfolk in October, it definitely is a bottleneck, after reading about the parking situation beforehand we decided to stay at a hotel that offered parking and Uber to cruise port, worked well, but even after being dropped at a roundabout right in front of terminal we had to join a long line outside in the drizzle, then we realized the line appeared to be as a result of people waiting for an elevator as stairs were blocked off by two workers directing people to elevator, asked if we could take stairs and were told “oh yes,” so that started a throng of us walking up the stairs - it was all a little crazy - and once up the stairs and inside there were still two more lines to navigate - wouldn’t choose Norfolk unless we lived really close. Reason in October for choosing it was to meet daughter and husband there who live in VA and visit Bermuda with them.