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Ombud

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Everything posted by Ombud

  1. Since you're shouting at us let me reiterate: The way to avoid multiple calls are: 1. CVP office if OP did not use a TA 2. TA if used 3. If neither than get the ph# from chatline if they cannot fix or write a fix-it ticket
  2. I've never seen AMERICAN NIGHT on a cruise so I'd venture to say 1990s?
  3. No one needs to be on hold for 2 hours. 3 alternatives: 1. I just email my CVP and she gets back to me in a few hours with the issues solved. 2. I'm sure non- big box TAs can act on your behalf as well. 3. But just in case you DIY -- there's the chat line. Back in April 2020 I was stuck on hold. But not since restart, using my CVP, and accessing chat line. I have time but not temperance to be on hold more than 15 minutes. I'm not a very patient person
  4. I order water ahead of time (12 bottles for $7, it'll be in the room) & call room service upon boarding to trade minibar for coffees. Just watch the account for a few days and get charges, if any, removed by calling PSD. No need to stand in line & faster than texting
  5. Bc some use them for sunbathing Is there an issue with a shortage of buffet chairs? Personally don't know as I've only been to the buffet once & that was to get an orange spice tea bag. No seating needed / wanted. I don't mind people lingering in the piazza but do mind them moving sh!! when the person is momentarily gone / saving a spot at 1pm for music at 4pm by leaving a book there I disagree with the thought that the purpose of the chair is to hold stuff.
  6. My CVP added it to 3 of my 4 bookings & lowered the price on those. 4th one left alone as it is 2024 & significantly less than anything out there (redeployment) So it's not new bookings only
  7. I cruise 12/8/22-12/18/22. I want to spend it on Sanctuary and SD.
  8. Well I can report back in December (6 weeks) but not before
  9. I was able to get it on the previous 6 cruises but not this upcoming one. In fact OM Help Desk told me to just ignore that step.
  10. When I compare these prices to last year, all 4 of my upcoming cruises are a lot lot lower. Thinking of finding yet another for next summer but I want it out of my home port. Airfares are ridiculous FWIW solo cruiser only booking balconies.
  11. Izena, you've really figured out this maintenance thing!! Jan, just 7 to go! Can they prescribe something to help with the radiation burns? I'm up 1/2" but according to the scale there's no change. Oh yeah. 3 mini chocolate 3 Musketeers bars. Darn
  12. If I cannot use it for specialty dining & bar tab my decision on refaring after final payment date is a lot easier. If fare drops 190+ then I'll gladly trade in my 200 Excursion Credit OBC
  13. I broke into the Halloween candy but i have an excuse I am cleaning up the kitchen after Anna set it on fire last night. She was making jambalaya as her class assignment after I went to bed and there was evidently a flash oil fire. She put it out but there's smoke damage all over the place. Not enough to notify the insurance company, but still a huge mess. So I'm burning off those calories scrubbing cupboards, getting them ready to refinish, washing everything (counters, walls, ceiling). Ugh 6 weeks to my next cruise .... cannot come soon enough. Yes, izena, we are lucky to have them. Hi, Susan. I looked at your signature and your travels are amazing!! Katie, Jan, Belle, (anyone seen Jo?) How's your week going?
  14. This excursion credit is on my next 3 cruises (12/8/22, 4/16/23, 11/23/23) but not the 4th (4/6/24).
  15. On the 1st 2 cruises after restart (2021) there was a $5 table in one of the shops selling off 2020 merchandise. But the only thing recently was 1 rack in a shop dumping chiffon cover-ups
  16. I can't answer for right now but they had the full menu September 2 - 17, 2022. That's the most recent info that I've got. Word of warning, that apple tart is HUGE. I could only finish 1/2 and I skipped the minestrone. Just salad, eggplant, dessert. Another time I did have pizza then tiramisu so they still had that too. I did not have ravioli
  17. What about calling the billing office at 1-480-870-1580 and asking them 1st?? Surely they can see billed for 6 FCD / received 4 FCD I called yesterday for a weird credit hanging out there and she bumped it up to be processed. Said 5 days but account is correct today. Credit should show tomorrow
  18. No Sabatinis charges (was $25, not positive now) while Gigis (Alfredos on older ships, same menu) is free. It's billed as a pizzeria but it has several salads, appetizers, minestrone, 2 pasta (non pizza) hot main courses, and 2 desserts. I prefer the apple torte with gelato but others prefer the tiramisu. It's just 4 courses (i guess 5 if you get the appetizer too) while Sabatinis is 5 courses. I cannot eat it all anyway
  19. Book on a port day .... I've only had 1 formal (aka Dress to Impress) night on a port day in 41 cruises. Want Italian? Love Alfredos (aka Gigis). Minestrone, salad, eggplant roll up, tiramisu, wine = $0. But FWIW specialty places (ex Salty Dog Gastropub and Bistro Sur la Mer are always full.
  20. Food is subjective. I'm a vegetarian (not pescatarian) who hates spicey and am allergic to black pepper. I think the food is wonderful. Flavorful without burning my throat, good variety, great vegan menu (I add cheese).
  21. That's disappointing. As a strict vegetarian I'll go to Gigis for pasta. There's not enough in any of the other specialty restaurants that entices me
  22. Thx. Looking again for a brand I recognize. .. Found some. Great that its within walking distance
  23. National Express Coach. .... fast and inexpensive https://www.nationalexpress.com/en
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