flossie009

The 2023 World Cruise takes in some of the ports to which you refer (off the east coast of Africa). Unfortunately the cruise has proven so popular that Regent has not needed to split the itinerary into segments.

👎 🙁 Pre-covid there used to be a weekly email “Graham Sadler’s pick of the week”. Is there anything similar from Regent U.K. these days?

We have the opposite problem. We no longer receive any Regent marketing, either by mail or email. We haven't received a SSS Newsletter for years despite numerous requests ☹️

Further news reports on the staffing difficulties being faced by airlines & airports: https://www.bbc.co.uk/news/business-62163254 https://www.bbc.co.uk/news/business-61830479 It is no wonder that those in Regent tasked with arranging flights are having a stressful time.

We are certainly considering the Apple airtags, but maybe still need convincing of how useful they are in solving the situation if an airline (or cruise-line) misplaces one or more of your bags. If we take the scenario where we are flying from London Heathrow to Barcelona. In Barcelona our bag(s) does not appear on the carousel. Even though the airtag app might indicate that the bag is still in London, is this of any use to us? We will still have to go through the airline/airport "lost baggage" procedure and trust that they locate the bag(s) and get it to us. The airtag is obviously of use in pinpointing a bag's location, but does that information help or speed up the recovery of the bag? Anyone have any positive experiences that they can share? Unfortunately Amazon UK did not reduce the price during Amazon Prime (2) Day, so we still haven't ordered a pack 😉

Probably a more expensive option than the helicopter 😉

I can totally understand your disappointment that you have not received something that your TA led you to believe was included. IMO your beef should probably be with your TA not Regent. I have no doubt that Regent will get you from your pre-cruise hotel to the ship on time.

Lunch in Compass Rose is available on Mariner, Navigator & Voyager. The menu is specific to lunch and includes some appetisers and main courses from the specialty restaurants. On Explorer & Splendor, Compass rose is normally closed for lunch (except for special events) but lunch may be taken in either Prime 7 or Chartreuse; again with specific lunch menus. Penthouse & above. There are plenty of options on all Regent ships. Hopefully you will find food & drink that suits your palate. I do not think you will go hungry 😎

Has this changed recently? My recollection is that Compass Rose is open for lunch on Mariner, Navigator & Voyager; whereas on Explorer & Splendor Compass Rose does not open for lunch but either Chartreuse or Prime 7 is open on port days, with both available on sea days. This was a previous summary of dining options that I posted: Unfortunately, I think that some of the lunch sample menus have been removed from the website since I posted this.

It appears that your TA may have been confused as to the transfers included with the pre-cruise hotel, which I understand to be hotel to ship. Have you forwarded your TA's advice to Regent and/or asked your TA to double-check for clarification?

I am not sure this company actually "does" anything to track down your misplaced bag. In effect this is just an insurance policy, with plenty of caveats, and the company assesses the risk of a bag being misplaced for longer than 4 days is well below 1 in 200.

As far as I am aware you only receive transfers from airport to pre-cruise hotel (and from ship to airport at the end of the cruise) if you booked your flights through Regent. If you arranged the flights yourself then transfers are not included.

CruiseCritic is one thing, but what we really object to is those passengers who we occasionally encounter on board who decide to unburden themselves incessantly, when we are simply interested in some stimulating conversation over drinks or dinner . That type of whiner normally includes one of the following phrases: "We didn't encounter this on xxx line" "Regent was so much better in the past" "I can't understand why they don't ............" When we politely raise the question as to who from Regent they have raised the specific issue(s) with, we are often met with a blank look or the phrase "Well I am sure they are already aware, so I am not wasting my time" During our Christmas cruise, which we thoroughly enjoyed, there were a number of issues. The Regent officers & crew tried their best to address the problems; many of which were a result of the pandemic and/or impositions from the countries/ports that the ship was trying to visit. A minority of guests could not accept the situation and were very vocal. This included one particularly obnoxious man who, as well as being suddenly very active on a well known social media site, also loudly held court in the middle of the pool and around the loungers. He took every opportunity to publicly berate the Captain and others. The Captain was very patient ............... we would have locked the individual in the brig for the duration 🤨. There is no excuse for rudeness or for airing your complaints in such a way that it disrupts others and spoils their enjoyment. Simply book an appointment to see the relevant Manager and calmly raise the issues that you would like resolved. Fortunately the vast majority of other guests we meet on board Regent ships are excellent company and we have made many very good friends over the years. ........ and Bill, you do not appear to be either grumpy or old 😎

Being on one of these AT "special interest" cruises later this year, we hope we have a more inclusive experience. The focus is Hollywood, so maybe there will be an an acknowledgement of the numerous Hollywood blockbusters that are filmed in UK studios 😉 We realised soon after booking that it was a special interest cruise and signed up early for the Spotlight programme of events, so we should be "in the tent" 🙂 We will report back during or after the cruise as to whether the special events enhance our enjoyment

Sounds very frustrating Suggestions: - keep badgering RCI directly and via your TA, elevating the issue up the management chain - post your issue on the RCI Board of CC - post your issue on other well known social media sites used by RCI - seek reimbursement of your FCCs if the cruise line is unreasonably denying you the ability to use them - raise a formal complaint through ABTA

It is my understanding that, in the EU guidance adopted by many European countries, the 270 days is counted from the time of your last primary vaccination not from the time of any booster. The proof of vaccination should show that at least 14 days and no more than 270 days have passed since the last dose of the primary vaccination series or that the person has received a booster i.e. 3rd dose - exceptions apply for persons under the age of 18. So if all in your party have received a booster, which you imply, then they should be considered "fully vaccinated" even if that booster was received more than 270 days prior to embarkation. If in doubt check with your cruise line and check the entry requirements for each country to be visited.

Another NCLH ship has suffered damage in Alaska: https://www.cruisecritic.co.uk/news/7024/

Splendor has the added advantage that they improved the theatre auditorium design so that the sight lines are much improved. Apart from that, the layout & facilities on both ships are virtually identical. Looking forward to your review of Explorer. If you choose to cruise on Splendor in the future I am sure you will be equally impressed.

@Mike Moore, is it possible to add an icon/link on the Regent website to allow users to report any technical issues when spotted

Compass Rose is Regent's equivalent of the Main Dining Room found on other cruise lines; but with a very extensive menu. You may find this previous thread of use: A bit old and based on pre-covid experience, but i think most of the information is still valid

Sounds back-to-front (an impolite slang phrase actually came to mind 🤨) Sorry you will miss the cruise, but hope you achieve a satisfactory financial outcome.

I do not understand why you have cancelled if you have not received the prior assurance that Regent will refund. Is there now no chance that the rules will change before your cruise in July? Hope you reach an equitable financial resolution through Regent or cancellation insurance.

Check your cruise line policy carefully as some will not allow you to board for a cruise in Europe without the booster (if last vaccination more than 270 days prior)

You should have been receiving these benefits on each cruise since you progressed to Platinum SSS status. Now you are about to move to the exalted status of Diamond you will get 5% off new bookings, a Regent Choice excursion each segment and an invite to new ship christenings (Grandeur, December 2023?)

Contact your cruise-line and the US Border Agency: https://www.cbp.gov/contact?language_content_entity=en https://help.cbp.gov/s/questions?language=en_US If you use the webform there is the facility to upload an attachment - maybe your cruise booking confirmation and itinerary together with a copy of the email that you have received. Definitely worth getting sorted before you try to return to the USA