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travelberlin

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Everything posted by travelberlin

  1. Meaning we can still get infected but all care and responsibilities are our own. Government are not paying anymore for vaccines, research, and whatever they were paying before. It is up to us to protect us, the same way we protect ourselves from other contagious diseases. Ivi
  2. I have got that email. I was able to log in today after resetting my password. My booking is there as well as the shore excursions I have booked. But the on board credit has disappeared and for the shores excursions it appears if I owe money. Does this sounds familiar to others? My cruise is at the end of June. Shall I just wait or get in touch with Azamara? Ivi
  3. This sounds good for Explora. I hope Azamara manages to keep its good people. Several have left for other cruise lines. Ivi
  4. As Diamond members with MSC we were able to benefit from some temporary offers at Explora. I do not know if some offers will be available because of this status. We will just be monitoring… Ivi
  5. After just debarking from an MSC ship in which the announcements were made in several languages, many times per day, I am still wondering if at the Explora ships will be the same. Ivi
  6. Please as always no need to tell others what they should do 😉
  7. Casino at Explora! I thought this was going to be a luxury cruise line and not a Vegas type of entertaining ship 😳
  8. Currently on the MSC Fantasia, worst internet at Sea on the Yacht Club
  9. Another update on this. After we thought everything was clarified, my husband received another email apparently from the Assignees indicating that he has to fill another form, with additional information and submit the claim again (!) which actually does not make sense because the information on this new form does not apply for my husband’s claim. Irritating in this process is that the emails come without signature, so one does not know who is writing. We will see how this continues. Ivi
  10. Yes, my husband and me also got the message. We will not test in Santos anymore. Their message is valid imho. They might take some time to adjust the webpage. But since we have all received the message (ours was in German) I see no reason to test anymore. Ivi
  11. There was never a need of a PCR for Brazil. For the Grand Voyage there was the requirement of either PCR or antigen. As per the message we have all received, there is no need of any kind of covid test anymore if we are vaccinated for our Grand Voyage. Ivi
  12. We have just received from MSC a message indicating that for our MSC grandvoyage, starting from April 1st , no COVID test is required for embarkation if we are vaccinated. Has somebody else received that message? Ivi
  13. Update on this. Moecker and Ass. found my husband’s submission and everything has been clarified. Ivi
  14. Ok. This is the type of thread that could have dog’s lovers confronted with the rest of the world (which probably are a minority). I refrain to comment specially on the issue of emotional support dogs. Just for the record we love our rescued dog, she behaves well and if we could, we would take her with us. But… Ivi
  15. Thanks Sidari for posting Beas impressions. Bea, would you recommend Aurea as an alternative for Yacht Club? Unfortunately the prices for Yacht Club are very expensive in the some itineraries and the intimacy seems to be gone whit large numbers of people in Yacht Club. Ivi
  16. Me too I am really surprised about this. I am wondering if there are not some kind of mistakes on those lists. For example my husband’s claim cannot be found by the Assignees. He has submitted his claim in March 11th 2022 but the Assignees, even though they have confirmed receiving the claim, have not found a claim under his name. We have provided the necessary information for them to be able to find it and are currently waiting for them to correct their mistake. I would recommend that people who have put a claim, verify the status of their claim with Moecker and Ass. Ivi
  17. We were not able to do it online. The webpage did not allow us to change the total due. Via our TA, we communicated this to MSC and MSC sent us a link to make the payment. Ivi
  18. When I had received a small amount refunded by my credit card after submitting my claim, I have written to Moecker to inform them so that they reduce the amount of my claim. Ivi
  19. Thanks. Rather dissapointed. General questions with general answers. I have thought someone from MSC was going to be able to see our questions/request and not that there were going to be selected for a very general meeting. In the meantime raised issues remain because no one addressed them. Thanks for the effort Ivi
  20. I have also received the email. Are they sending this email to everybody or just to those who have been financially affected? As I have mentioned before, we understand that by applying for this initiative, we are not renouncing to our right to receive our money from the Assignees ( it is not relevant if this refunded money is just a small amount or not). At least nothing in the terms of conditions says this. It mainly says that NC will verify the eligibility using the information from Moecker and Ass. We understand that the NC initiative is complementary to the work of the Assignees and not replacing it. In any case, I would like for NC to confirm this. Keith, could you please kindly give us an email from NC to write to them? We cannot use the phone numbers and anyhow we prefer to have a written answer. This is important for us before we book a cruise. Thanks in advance. Ivi
  21. The same as you we will prefer to receive first whatever money Moecker and associates will return to us as part of the legal process. We have applied for the NC initiative but not booked yet. We understand that this applying does not mean that we are renouncing to our refunds from Moecker. Ivi
  22. Explora announces special destination experiences https://cruiseindustrynews.com/cruise-news/2023/03/explora-journey-announces-destinations-experiences/?feed_id=2120&_unique_id=64231d77145b3&fbclid=IwAR0BdBTNWvag-3rxOcaz6NocoazSQcUfdF26UIX1MtBTEtyIFvQA00B0cYY
  23. I am also interested to see what cruises will Explora offer in Sommer 2024 in Europe. Until now only cruises for Explora 2 are mentioned. Ivi
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