travelberlin

Moet? But not in the included drinks other?

Last year we were also considering a New Year cruise on the Pursuit. It was unfortunately chartered. Some weeks later, while cruising on the Pursuit in South America, I realized that the charter was for swingers. It came on the news of a South American paper. And the Pursuit was called by locals “the swinger ship”. I am not sure that reputation will do Azamara any good. Ivi

In all my cruises I was able to book the transfer to the airport on debarkation day only once onboard. I guess it will be similar with Explora. Ivi

The price is important to me but I have found a cruise which I am willing to book. I guess it will work also for me. It is just taking some time. Ivi

You mean for a new cruise? Ivi

But early bookers got great prices 😉 Ivi

My B2B cruises booked with Explora had a wonderful itinerary leaving from Brazil and arriving in Miami. I had booked that cruise using the offer from Explora of two categories upgrade and US 500 at that time due to my Diamond Membership with MSC. Unfortunately Explora cancelled my cruises. Besides giving me a Future credit discount, Explora has offered to recognize those benefits if I book another cruise instead of asking for my money to be refunded. It is becoming a struggle though. Explora was doing quite well in the booking process and everything was so easy. But in the case of my cancelled cruise, the process reminds me a lot of MSC…and the benefit of the future credit discount is low due to the price increases that the cruises with Explora have had since I have booked my original cruises. Ivi

I have followed your advice and I was able to download the list of excursions for my cruise. My loyalty, account and booked excursion remain with the same errors. I will have to take care of that once onboard. Ivi

Mine is on June 28th 😁 Ivi

Unfortunately nothing has changed for me. No excursions list, loyalty points not appearing at seatrade, different account at seaware, etc. Oh well…Have a good weekend Ivi

Yes. This is why I was wondering… Ivi

Thank you. How is your overall impression about the Onward? Are you satisfied with the food and included wines? Any recommendations? I will be boarding on June 28th. Ivi

For the single rooms in the Serenity, it says “cozy”. Any idea what this means for those rooms? It will be great to have a comparison to the other guests rooms with window on deck 7 in the Serenity. Ivi

Good morning 🌞 For those on the Onward Is there a library onboard.? It will be my first cruise with the Onward … Ivi

Thank you. I was able to find that, and my information under club programs is zero points and an account appears that doesn’t have to do with my previous membership number. I am discoverer plus though. It is correct to assume that I can get this fixed once onboard? I really do not want to stress my TA unnecessary. She was very frustrated because despite her efforts, she did not manage to get Azamara to provide us correct transfer details. Ivi

It could be an IT problem. I have booked an excursion called the three pearls of coastal from Santa Margarita, but on the seaware page it says my excursion is Cinque Terre. I am sure it will be clarified on board. Less than 20 days now 😃. Ivi

Where do you see your loyalty level on seaware com? I can only see it on the Azamara com. When I go to manage your booking, it takes me to seaware but there I do not see my loyalty. It just says something like „regular“ guest, whatever that means. Ivi

Thank you for this clear explanation. I have learned something new. In Germany it is similar as in the USA. Ivi

Interesting. Thanks for the Explanation.

I do not understand that post. Who works for the cruiseline? Who holds the money in which account? Why does the TA does not answer or provide a prove that there was a payment ?

Did your parents paid cash to the TA? Or do they have the credit card statement? For me the TA sounds suspicious… Whenever I pay via my TA, I get a confirmation from Azamara and from my credit card. Ivi

On the old Crystal, we were able to order 24 hours in advance if we wanted to have a dish that was not included in the regular menu. We did not have to pay additionally for this service. Does any body knows if this is going to be possible on the New Crystal? I would love to have the king crab „Crystal“ style again… Ivi

If you are able to see your flights using that confirmation code directly with the airline, then your flight has probably been paid. I was told that airlines only reserve for some days. In any case, I understand your stress and I wish you that this gets solved. Ivi

For some of us, the value added of Azamara are the port intensive itineraries in which the ship remains longer in the ports and where the ship docks practically in the center of the ports. When I find one of those itineraries I compare the prices with other similar companies and if Azamara price is lower, I will take Azamara. So prices are very important for my decision and I also put limits on how much I am willing to spend per day. Ivi

You do not have an airline confirmation code? When is your flight? Ivi