And to add to that, if you get a certificate from the ship based on your points, they said you will not get a casino rate either. I recently got off a cruise and got a free OV voucher (or $750 toward any cruise). When I call to use it on an upcoming cruise, they said I won't get casino rate because I am using a certificate. So I paid more money and get a little reduction because of this certificate. Doesn't look like CR care about us at all.
I knew this one. They quit allowing certificates to be combined with casino rates a while back....but this is the first I had heard of the "one year" rule being applied to the date of your last cruise. I always thought it was 1 year from the date that you were trying to book.
The certificates have been pretty much useless to us for some time. The only offers that I have found to be useful at all are the ones that are coming via email for comp. rooms for casino "events". I have been able to upgrade those very affordably to something that I really wanted (e.g., ocean view to a balcony or even higher for very little money). I parlayed my ocean view comp on the upcoming Allure 8 April Blackjack tournament cruise all the way to Star Class.
Waiting to see how they treat us on this April 9 Allure cruise. That is after the official "start date" of the new program. Withholding final judgement until then.