ShamelesslyCruising Posted November 15, 2017 #1 Share Posted November 15, 2017 Hi All, I just learned about this cancellation through the following forwarded message: "We'd like to provide you with important information on upcoming sailings. Due to ship repositioning plans, the following sailings are being cancelled: - Enchantment of the Seas: 6/23/18 - 3/13/19 & 4/19/19 We sincerely apologize for the inconvenience these cancellations have caused. In order to appropriately compensate you, we are offering the following: Option 1: Re-book any other Royal Caribbean Sailing - Please note some sailings will not be available to book until Tuesday, November 21 - Receive a credit to spend onboard per stateroom: o $100 for Interior, Ocean View and Balcony staterooms | $200 for Suites o Plus an additional $50 for each third or more guest to spend onboard - Reimbursement of non-refundable airline charges with receipts (up to $200 per guest for Domestic flights and up to $300 per guest for International flights) If you would like to cancel your cruise without re-booking, you will receive a full refund of the cruise, including any non-refundable deposit. You will also receive reimbursement for any airline charges, up to $200 for Domestic flights and up to $300 for International flights. In addition, any pre-paid shore excursions will be refunded to the original form of payment. Sincerely, Royal Caribbean International " We booked a great deal during their promotion a couple months ago, now what? Link to comment Share on other sites More sharing options...
parrotfeathers Posted November 15, 2017 #2 Share Posted November 15, 2017 Wait until November 21 to view all sailings and then get a full refund and obc if nothing suits you? Link to comment Share on other sites More sharing options...
Desert Cruizers Posted November 15, 2017 #3 Share Posted November 15, 2017 I would look into possible cruises your still able to do for your best dates. Link to comment Share on other sites More sharing options...
cruizinmimi Posted November 15, 2017 #4 Share Posted November 15, 2017 Just got an email from RCI that my Nov.7, 2018 has. Been cancelled.....WTH Link to comment Share on other sites More sharing options...
starrcards Posted November 15, 2017 #5 Share Posted November 15, 2017 Enchantment is being redeployed to Port Canaveral to sail the Majesty cruises. Majesty is moving to Tampa to sail Empress cruises. Link to comment Share on other sites More sharing options...
cruizinmimi Posted November 15, 2017 #6 Share Posted November 15, 2017 So Enchantment is not coming to Galveston in. 2018??? Link to comment Share on other sites More sharing options...
Rare island lady Posted November 15, 2017 #7 Share Posted November 15, 2017 So Enchantment is not coming to Galveston in. 2018??? I think it is only temporary. Mariner is coming to PC later to do the 3/4 night cruises. There are rumors the EN is on the sales chopping block...along with Rhapsody and Vision. :( Link to comment Share on other sites More sharing options...
ShamelesslyCruising Posted November 15, 2017 Author #8 Share Posted November 15, 2017 (edited) Wait until November 21 to view all sailings and then get a full refund and obc if nothing suits you? To be honest, I only booked with Royal Caribbean because they had the best promotion going at the time (second guest was free or heavily discounted). I can't imagine that RCI is going to honor that promotion now. I feel shafted. I'm a semi-seasoned cruiser, but never with RCI. This is my first time with RCI and my first cancellation. Presumably hundreds of customers who planned ahead of time are now forced out of their cruises because RCI cannot plan ahead of time. Edited November 15, 2017 by ShamelesslyCruising added some clarifying details Link to comment Share on other sites More sharing options...
packedandready Posted November 15, 2017 #9 Share Posted November 15, 2017 Just got an email from RCI that my Nov.7, 2018 has. Been cancelled.....WTH Yep...me too [emoji22] Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
cstimmons Posted November 15, 2017 #10 Share Posted November 15, 2017 To be honest, I only booked with Royal Caribbean because they had the best promotion going at the time (second guest was free or heavily discounted). I can't imagine that RCI is going to honor that promotion now. I feel shafted. I'm a semi-seasoned cruiser, but never with RCI. This is my first time with RCI and my first cancellation. Presumably hundreds of customers who planned ahead of time are now forced out of their cruises because RCI cannot plan ahead of time. Don't feel too shafted. Royal runs a new "sale" weekly. But I know it still sucks making new plans. Sent from my SAMSUNG-SM-G890A using Tapatalk Link to comment Share on other sites More sharing options...
PompeySailor Posted November 15, 2017 #11 Share Posted November 15, 2017 Just got an email from RCI that my Nov.7, 2018 has. Been cancelled.....WTH Hey Linda, Hope all is well with you, been a while. Just got the email too:mad: Oct 5th sailing, daughters Birthday treat, not too happy we have lost a great deal on the RS as well. Unlikely we will get a comparable deal in an RS out of Galveston for the dates we could sail either. 3rd cruise RC have cancelled on us in past few years, reason we are leaning more to MSC and Celebrity. Link to comment Share on other sites More sharing options...
bloody1 Posted November 15, 2017 #12 Share Posted November 15, 2017 Got the email this morning that our Oct. 19th cruise out of Galveston has been cancelled. UGH! The only reason we booked that cruise was because that timeframe is when my wife and kids are out on Fall break from school. And they were running the 3rd and 4th children sail free promotion. Will they honor that promotion if we book a new cruise from them???? Link to comment Share on other sites More sharing options...
Ourusualbeach Posted November 15, 2017 #13 Share Posted November 15, 2017 Hey Linda,Hope all is well with you, been a while. Just got the email too:mad: Oct 5th sailing, daughters Birthday treat, not too happy we have lost a great deal on the RS as well. Unlikely we will get a comparable deal in an RS out of Galveston for the dates we could sail either. 3rd cruise RC have cancelled on us in past few years, reason we are leaning more to MSC and Celebrity. Sorry to hear that Graham, I can imagine that Abigail was dissapointed. Other than this fiasco I hope you guys are well.:) Link to comment Share on other sites More sharing options...
PompeySailor Posted November 16, 2017 #14 Share Posted November 16, 2017 Sorry to hear that Graham, I can imagine that Abigail was dissapointed. Other than this fiasco I hope you guys are well.:) Cheers Ken, All well here, hope you and your gang are all good.:cool: Daughter is a little frustrated and we are unable to switch to another sailing unless we fly. So Nikki will work something out with resolutions. I'll drop you a line with some other info Happy Days! Link to comment Share on other sites More sharing options...
LisaAtlCruiser Posted November 16, 2017 #15 Share Posted November 16, 2017 So interestingly enough I am on Majesty Nov 2018. I have not yet received my email but I can see on RCI website that Majesty no longer has a sailing Nov 2018. I am assuming they will just move me right on over to Enhancement at my current booking rate - but we shall see. I like all ships - so I am fine regardless. In fact, I would not even mind driving to Tampa to stay on Majesty if she has a sailing on the same dates I currently have booked. Link to comment Share on other sites More sharing options...
mistshar Posted November 16, 2017 #16 Share Posted November 16, 2017 Hey Linda,Hope all is well with you, been a while. Just got the email too:mad: Oct 5th sailing, daughters Birthday treat, not too happy we have lost a great deal on the RS as well. Unlikely we will get a comparable deal in an RS out of Galveston for the dates we could sail either. 3rd cruise RC have cancelled on us in past few years, reason we are leaning more to MSC and Celebrity. We had the RS too on the Nov. 7, 2018 and we got a great deal too. Otherwise we would not have been able to book it. Hope they don't cancel the April 19, 2019. Guess I better start looking for something else just in case. Nevermind, I just saw that that date is cancelled too. Bummer! Link to comment Share on other sites More sharing options...
vettecruiser1 Posted November 16, 2017 #17 Share Posted November 16, 2017 So what will Galveston get in replacement, since vision is heading to New Orleans. Maybe another voyager class for the 4-5 day cruises or maybe the radiance class. I would love a radiance class in galveston Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Ladysilver Posted November 16, 2017 #18 Share Posted November 16, 2017 So what will Galveston get in replacement, since vision is heading to New Orleans. Maybe another voyager class for the 4-5 day cruises or maybe the radiance class. I would love a radiance class in galveston Sent from my iPad using Forums I sure hope we get something. The Liberty is way too big for my taste. :( Link to comment Share on other sites More sharing options...
XTEACH281 Posted November 16, 2017 #19 Share Posted November 16, 2017 Yikes. Double hit for us...several days ago, our Explorer of the seas repo out of Sydney , Australia April, 2019 got cancelled ( we've been offered 20% off future Australian cruise, 10% off any other ) and now our June 23 cruise on Enchantment ( aft jr suite for our 40th anniversary) is cancelled , with perhaps only future OBC offered ? Wow. Opening some red wine and thinking about all inclusive land resorts.... Link to comment Share on other sites More sharing options...
pspercy Posted November 16, 2017 #20 Share Posted November 16, 2017 So what will Galveston get in replacement, since vision is heading to New Orleans. Maybe another voyager class for the 4-5 day cruises or maybe the radiance class. I would love a radiance class in galveston Sent from my iPad using Forums It'd be only for 2018 as it appears Enchantment is coming in 2019. I don't really care which ship, more interested in itineraries > 7dys:D Now looking at Panama Canal on NCLfor this time next year +/- Link to comment Share on other sites More sharing options...
Rare cruiselvr04 Posted November 16, 2017 #21 Share Posted November 16, 2017 For those of you with experiance with cancelled cruises....we cancelled an aft on Liberty with a very low rate to go on Enchantment to Panama. I get that we can rebook but I gave up OBC and more to change to the Enchantment in the first place. And I'm sure the price has gone up for the cruise we changed from. Do I go thru resolutions for better satisfaction after November 21 or I am just out of luck? I realize stuff happens but this really feels like I'm a big loser here. It may be time to look again at Princess and NCL. Link to comment Share on other sites More sharing options...
Wanna Be Retired Posted November 16, 2017 #22 Share Posted November 16, 2017 We are on the Enchantment to Panama. I did not get an e-mail to cancel. I called Crown and Anchor and was told that the cruise does not show cancelled so I am confused. My daughter planned to get married on this ship. Link to comment Share on other sites More sharing options...
LisaAtlCruiser Posted November 16, 2017 #23 Share Posted November 16, 2017 For those of you with experiance with cancelled cruises....we cancelled an aft on Liberty with a very low rate to go on Enchantment to Panama. I get that we can rebook but I gave up OBC and more to change to the Enchantment in the first place. And I'm sure the price has gone up for the cruise we changed from. Do I go thru resolutions for better satisfaction after November 21 or I am just out of luck? I realize stuff happens but this really feels like I'm a big loser here.It may be time to look again at Princess and NCL. Princess canceled a cruise I had booked on her and they gave me a whooping $15 OBC - yep $15. Not a typo, not missing any 0's. I think you are better off sticking with RCI. Link to comment Share on other sites More sharing options...
pspercy Posted November 16, 2017 #24 Share Posted November 16, 2017 We are on the Enchantment to Panama. I did not get an e-mail to cancel. I called Crown and Anchor and was told that the cruise does not show cancelled so I am confused. My daughter planned to get married on this ship. Check your "spam" email folder or maybe it'll come tomorrow, but it's gone:( Link to comment Share on other sites More sharing options...
Spurschick Posted November 16, 2017 #25 Share Posted November 16, 2017 Check your "spam" email folder or maybe it'll come tomorrow, but it's gone:( Perhaps this is how they are going to market new Going, Going, Gone offers. You book a cruise, they are Going to make interest on your money whilst you think you are Going on a cruise to then find out the cruise is Gone :D Link to comment Share on other sites More sharing options...
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