hmsdos Posted June 3, 2013 #1926 Share Posted June 3, 2013 Anyone cruising and using the Concierge lounge on the RH is in for a great experience. Amit and his support team in the lounge really deliver the "WOW"! :) Link to comment Share on other sites More sharing options...
Pumbaamd Posted June 3, 2013 #1927 Share Posted June 3, 2013 We are looking forward to it next year! R&D Link to comment Share on other sites More sharing options...
truffles2 Posted June 3, 2013 #1928 Share Posted June 3, 2013 Anyone cruising and using the Concierge lounge on the RH is in for a great experience. Amit and his support team in the lounge really deliver the "WOW"! :) Amit was great on Freedom. Will miss him there. Link to comment Share on other sites More sharing options...
SherriZ366 Posted June 3, 2013 #1929 Share Posted June 3, 2013 Amit was great on Freedom. Will miss him there.Ditto Link to comment Share on other sites More sharing options...
PH8 Posted June 3, 2013 Author #1930 Share Posted June 3, 2013 Never met Amit but from his emails,I can tell he is a super guy....... I say for the most part,RCCL has some pretty nice concierges!:D:D Link to comment Share on other sites More sharing options...
kruzerci Posted June 3, 2013 #1931 Share Posted June 3, 2013 Never met Amit but from his emails,I can tell he is a super guy....... I say for the most part,RCCL has some pretty nice concierges!:D:D He is super nice and goes far above and beyond. We miss him of Freedom! Link to comment Share on other sites More sharing options...
critterchick Posted June 3, 2013 #1932 Share Posted June 3, 2013 Anyone cruising and using the Concierge lounge on the RH is in for a great experience. Amit and his support team in the lounge really deliver the "WOW"! :) And Pretty and her crew in the DL are equally talented. I don't think that I could choose between Amit and Pretty, but Pretty had the better bar servers on her staff (they will rotate). Link to comment Share on other sites More sharing options...
larry the lobster Posted June 4, 2013 #1933 Share Posted June 4, 2013 Can someone please tell me the email address to be able to reserve a cabana on Labadee on the Explorer o The Seas. Thank you:D Link to comment Share on other sites More sharing options...
Clarea Posted June 4, 2013 #1934 Share Posted June 4, 2013 (edited) Can someone please tell me the email address to be able to reserve a cabana on Labadee on the Explorer o The Seas. Thank you:D If you are in a full suite, you can email the concierge at [NOPARSE]EX_Concierge@rccl.com[/NOPARSE]. If you are not in a full suite, you have to use Royal's website, or wait until you are on board. Edited June 4, 2013 by clarea Link to comment Share on other sites More sharing options...
larry the lobster Posted June 4, 2013 #1935 Share Posted June 4, 2013 If you are in a full suite, you can email the concierge at [NOPARSE]EX_Concierge@rccl.com[/NOPARSE]. If you are not in a full suite, you have to use Royal's website, or wait until you are on board. Thank you, we are in a Grand Suite and I just emailed the concierge , hope they email me back. Link to comment Share on other sites More sharing options...
ranchingal Posted June 6, 2013 #1936 Share Posted June 6, 2013 For those of us who really liked Eric, I sad to say he is no longer with RCI.:( Link to comment Share on other sites More sharing options...
ARCruisinNana Posted June 6, 2013 #1937 Share Posted June 6, 2013 For those of us who really liked Eric, I sad to say he is no longer with RCI.:( I'm sorry to hear this:( He was very personable and good in the DL. Link to comment Share on other sites More sharing options...
PH8 Posted June 6, 2013 Author #1938 Share Posted June 6, 2013 For those of us who really liked Eric, I sad to say he is no longer with RCI.:( So we now have no idea who either concierge is on the MA:confused: (with Luca moving over to the LG this weekend) Link to comment Share on other sites More sharing options...
PH8 Posted June 6, 2013 Author #1939 Share Posted June 6, 2013 AD Adventure -(Concierge)Sucel Nickings AL Allure --(Concierge)-Fernando Ugalde Nadal(till Sept '13) and Carlos Guiza (Diamond)"Ana" Anayansy Jimenez till 07/21/13(Dexter Fraser) BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Sascha) (Diamond)Anis Tebbeb(as of 05/15/13) EN Enchantment -(Concierge)Reyno Varkevisser (Rahul Barua as of 09/02/13) (Diamond) Iryna Tsybulnykova as of 05/20/13(Nizar Laatiri) EX Explorer- (Concierge)Mahmoud Messaoudi as of 04/07/13 (Mario Reyes back 07/02/13) FR Freedom (Concierge)-Willie Salaya as of end of April 2013 (Diamond)- Sascha Strack(Bertrand Almeida as of 06/09/13) GR Grandeur-(Concierge)-Ruth Romo as of 05/03/13 (Diamond)Francis Calimag as of 05/03/13 ID Independence (Concierge)Raj Bhugwath till 09/01/13(Ryno Strapp) (Diamond) -Columella Arandia JW Jewel -(Concierge)Karen Hernandez as of 04/27/13(Diego Tripald on vacation till 06/29/13) LG Legend -(Concierge)Rahul Barua (Luca Iorio as of 06/09/13) (Diamond)-Andrew Finegold(on vacation 07/13/13 till Sept '13) LB Liberty- (Concierge)-Oana Popa as of 05/10/13(Carlos Ortiz) (Diamond)-Denzil Fernandes MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)-?? NV Navigator – (Concierge)Ricardo Mock as of 03/30/13(Mahmoud Messaoudi) OA Oasis (Concierge) Allan Fajardo(till 06/22/13) and Israel Sanchez(as of 04/27/13) (Charmaine Fernandes back 06/22/13) (Diamond)Carolina Cullbera(on vacation 10/27/13-12/14/13) RD Radiance -(Concierge)Juan Diego Miranda-Allen (JD on vacation 08/02/13 till mid Sept '13) (Diamond)Gazetty James(till Sept '13) RH Rhapsody -(Concierge) Amit Chattopadhyay till 06/30/13 (Diamond)Pretty Shamu(as of 03/11/13) Karen Hernandez SR Serenade - (Concierge)Francois Roux (on vacation 07/18/13 till 09/28/13 (Diamond) Nadja Djurdjevic SP Splendour–(Concierge) Telma Santos (Diamond) Gustavo Butcher(till 10/01/13) VI Vision - none till 10/23/13 (Betsy Medrano) VY Voyager -(Concierge)Yangyang Qi-till July '13(Jayeon Hong) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
Momarazzi Posted June 6, 2013 #1940 Share Posted June 6, 2013 Hi All - I am assuming this suite would get the occupants concierge service. Correct? And if so, would my 16 and 20 y/o daughters be allowed to accompany my husband and I to any events? They behave well and love to dress in gorgeous dresses - We cruise to be together, and I'm sure they'd not want us leaving them behind. Neither would want to consume alcohol - they have disliked the taste of the red wine I drink medicinally - LOL. And finally, does the CL have upgraded coffee service - the 20 y/o barista will want to know. Link to comment Share on other sites More sharing options...
critterchick Posted June 6, 2013 #1941 Share Posted June 6, 2013 Hi All - I am assuming this suite would get the occupants concierge service.Correct? And if so, would my 16 and 20 y/o daughters be allowed to accompany my husband and I to any events? They behave well and love to dress in gorgeous dresses - We cruise to be together, and I'm sure they'd not want us leaving them behind. Neither would want to consume alcohol - they have disliked the taste of the red wine I drink medicinally - LOL. And finally, does the CL have upgraded coffee service - the 20 y/o barista will want to know. Yes to all.:) Your daughters are allowed in the CL at any time, although I believe that you will need to be with them during the cocktail hour. At other hours they can be on their own. The Concierge Lounge has a cappuccino/espresso maker that puts out a decent brew. Link to comment Share on other sites More sharing options...
spookwife Posted June 7, 2013 #1942 Share Posted June 7, 2013 Hi All - I am assuming this suite would get the occupants concierge service.Correct? And if so, would my 16 and 20 y/o daughters be allowed to accompany my husband and I to any events? They behave well and love to dress in gorgeous dresses - We cruise to be together, and I'm sure they'd not want us leaving them behind. Neither would want to consume alcohol - they have disliked the taste of the red wine I drink medicinally - LOL. And finally, does the CL have upgraded coffee service - the 20 y/o barista will want to know. if they are in the suite with you, no problems at all.. if not, technically they cannot ( unless they are D+ or pinnacle in their own right but if the concierge gives the okay, then great( he may not be able to due to the number of authorized pax on board) the machine in the lounge is decent WRT lattes and cappuccinos but in no way will it replace a real coffee shop. Link to comment Share on other sites More sharing options...
PH8 Posted June 7, 2013 Author #1943 Share Posted June 7, 2013 if they are in the suite with you, no problems at all.. if not, technically they cannot ( unless they are D+ or pinnacle in their own right but if the concierge gives the okay, then great( he may not be able to due to the number of authorized pax on board) the machine in the lounge is decent WRT lattes and cappuccinos but in no way will it replace a real coffee shop. Being as they have the FRS,Im sure they will all be in one cabin:) Link to comment Share on other sites More sharing options...
PH8 Posted June 7, 2013 Author #1944 Share Posted June 7, 2013 AD Adventure -(Concierge)Sucel Nickings AL Allure --(Concierge)-Fernando Ugalde Nadal(till Sept '13) and Carlos Guiza (Diamond)"Ana" Anayansy Jimenez till 07/21/13(Dexter Fraser) BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Sascha) (Diamond)Anis Tebbeb(as of 05/15/13) EN Enchantment -(Concierge)Reyno Varkevisser (Rahul Barua as of 09/02/13) (Diamond) Iryna Tsybulnykova as of 05/20/13(Nizar Laatiri) EX Explorer- (Concierge)Mahmoud Messaoudi as of 04/07/13 (Mario Reyes back 07/02/13) FR Freedom (Concierge)-Willie Salaya as of end of April 2013 (Diamond)- Sascha Strack(Bertrand Almeida as of 06/09/13) GR Grandeur-(Concierge)-Ruth Romo as of 05/03/13 (Diamond)Francis Calimag as of 05/03/13 ID Independence (Concierge)Raj Bhugwath till 09/01/13(Ryno Strapp) (Diamond) -Columella Arandia JW Jewel -(Concierge)Karen Hernandez as of 04/27/13(Diego Tripald on vacation till 06/29/13) LG Legend -(Concierge)Rahul Barua (Luca Iorio as of 06/09/13) (Diamond)-Andrew Finegold(on vacation 07/13/13 till Sept '13) LB Liberty- (Concierge)-Oana Popa as of 05/10/13(Carlos Ortiz) (Diamond)-Denzil Fernandes MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)-Miao Miao Han NV Navigator – (Concierge)Ricardo Mock as of 03/30/13(Mahmoud Messaoudi) OA Oasis (Concierge) Allan Fajardo(till 06/22/13) and Israel Sanchez(as of 04/27/13) (Charmaine Fernandes back 06/22/13) (Diamond)Carolina Cullbera(on vacation 10/27/13-12/14/13) RD Radiance -(Concierge)Juan Diego Miranda-Allen (JD on vacation 08/02/13 till mid Sept '13) (Diamond)Gazetty James(till Sept '13) RH Rhapsody -(Concierge) Amit Chattopadhyay till 06/30/13 (Diamond)Pretty Shamu(as of 03/11/13) Karen Hernandez SR Serenade - (Concierge)Francois Roux (on vacation 07/18/13 till 09/28/13 (Diamond) Nadja Djurdjevic SP Splendour–(Concierge) Telma Santos (Diamond) Gustavo Butcher(till 10/01/13) VI Vision - none till 10/23/13 (Betsy Medrano) VY Voyager -(Concierge)Yangyang Qi-till July '13(Jayeon Hong) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
SDtoAZ Posted June 7, 2013 #1945 Share Posted June 7, 2013 Am sailing on Oasis and will have Israel & Allan as our concierges. Any comments / insights? I've looked through the string daily well and haven't really seen good or bad comments. Amy insight would be appreciated. Thanks. Link to comment Share on other sites More sharing options...
Clarea Posted June 7, 2013 #1946 Share Posted June 7, 2013 Am sailing on Oasis and will have Israel & Allan as our concierges. Any comments / insights? I've looked through the string daily well and haven't really seen good or bad comments. Amy insight would be appreciated. Thanks. If you are referring to Israel Sanchez, we've had him a couple of times and he's been warm, welcoming, helpful, and very good at what he does. Link to comment Share on other sites More sharing options...
PH8 Posted June 7, 2013 Author #1947 Share Posted June 7, 2013 Am sailing on Oasis and will have Israel & Allan as our concierges. Any comments / insights? I've looked through the string daily well and haven't really seen good or bad comments. Amy insight would be appreciated. Thanks. I LOVE,LOVE Israel.:D.........he has always been so helpful and nice while doing his job.....he is one of the best,imho. Link to comment Share on other sites More sharing options...
cruizinmimi Posted June 7, 2013 #1948 Share Posted June 7, 2013 Am sailing on Oasis and will have Israel & Allan as our concierges. Any comments / insights? I've looked through the string daily well and haven't really seen good or bad comments. Amy insight would be appreciated. Thanks. Israel and Allan are both fantastic. They are very helpful, thorough and friendly. Enjoy your cruise. Hi Allan, if you're lurking:D Link to comment Share on other sites More sharing options...
petel Posted June 7, 2013 #1949 Share Posted June 7, 2013 If you are referring to Israel Sanchez, we've had him a couple of times and he's been warm, welcoming, helpful, and very good at what he does. We've know Israel for several years. He is a true professional and very very easy to get along with. He is a gentle soul. He was trained by Martin on Voyager who was, IMHO, one of the great ones. Israel is right there too. He is truly outstanding! Link to comment Share on other sites More sharing options...
FTD Posted June 7, 2013 #1950 Share Posted June 7, 2013 We are going on the Enchantment OTS June 21. First cruise on it since the Monarch has left. Anyone know where the Concierge lounge is the EOTS. TIA Frank Link to comment Share on other sites More sharing options...
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