What does it mean when your cabin number disappears?

[HokiePoq]

We'd chosen a specific cabin for our upcoming Westerdam cruise and it appeared in our booking for months. Now it's gone, replaced by only the category. Have we lost the particular cabin we selected for its location and design?

[cruz chic]

That is odd. Looks like you have a guarantee now. I'd call HAL if you booked thru them or call your TA.

[Krazy Kruizers]

That is very strange.

Have you checked you "Luggage Tag" area on HAL (Just to see what cabin number is listed there)?

In any event your need to contact either your TA or whomever you booked your cruise through and find out what is happening.

[mamaofami]

. As long as you didn't disappear you're OK. Call Hal or your TA.

[sail7seas]

Definitely contact your TA or HAL directly if you booked without a TA.

The sooner you verify you have your chosen cabin, the better.

 

You don't want to risk it being assigned to someone else.

[HamOp]

Did you indicate "Do Not Upgrade" when you made the reservation?

 

If you didn't, maybe an upgrade is in your future.

[innlady1]

Very strange.

 

Sent from my DROID RAZR using Tapatalk 2

[Linda&Vern]

Did you indicate "Do Not Upgrade" when you made the reservation?

 

If you didn't, maybe an upgrade is in your future.

He's b-a-c-k. :D Again, there I was, cleaning the computer screen.

[HokiePoq]

Did you indicate "Do Not Upgrade" when you made the reservation?

 

If you didn't, maybe an upgrade is in your future.

 

I can hope!!! No, I didn't put that and should have. I've been into the deck plans and while I had a specific number, the guarantee is for the kind of cabin I chose. I'll be happy if I get that or better, but "better" is subjective. I like the category's location but find only about 6-8 of that kind.

Will double check documents and check with TA.

Thanks to everyone for the good advice.

[jtl513]

... the guarantee is for the kind of cabin I chose.

If you have a guarantee I don't understand why you ever had a number. It seems to me that was an error.

[LAFFNVEGAS]

I would be calling HAL to find out what is going on, this definitely does not seem right if you already had a cabin number that you chose.HAL is open till 7pm pacific time so another 2 hours. I personally would be calling to find out why the change.

[HamOp]

He's b-a-c-k. :D Again, there I was, cleaning the computer screen.

 

Missed the little bugger, huh?:D

[Kenato]

Well that really bugged me. Couldn't kill the little beggar!!! Good One!

[geocruiser]

Missed the little bugger, huh?:D

 

Does the bugger have a name? My fish just love bugs!!

Edited November 20, 2013 by geocruiser

[OVgirl]

Does the bugger have a name? My fish just love bugs!!

 

And I love feeding your fish.

Sorry, off topic.

[cruz chic]

Does the bugger have a name? My fish just love bugs!!

The fish are cute.

[Vict0riann]

We'd chosen a specific cabin for our upcoming Westerdam cruise and it appeared in our booking for months. Now it's gone, replaced by only the category. Have we lost the particular cabin we selected for its location and design?

 

Now, I'm checking our reservations every few days - scared they'll take our cabins away!

 

Yay! The bug is back....:D Has the bug been traveling?

[CaveDiving]

We'd chosen a specific cabin for our upcoming Westerdam cruise and it appeared in our booking for months. Now it's gone, replaced by only the category...

 

Twilight Zone time?

 

Scott & Karen

[solocanadian]

He's b-a-c-k. :D Again, there I was, cleaning the computer screen.

 

I noticed that. Makes me itchy.:eek:

[Fouremco]

Hey, HokiePoq, any word yet? Love to know what they have to say, and it's obvious that others are getting antsy too. :D

[OVgirl]

Please come back and let us know why your cabin number disappeared.

[HamOp]

The fish are cute.

 

Oh? And the bug is not?

 

Now, I'm checking our reservations every few days - scared they'll take our cabins away!

 

 

Yay! The bug is back....:D Has the bug been traveling?

 

Yes, on a cruise. Not HAL of course, they don't allow bugs (do they?)

[cruz chic]

Oh? And the bug is not?

 

 

 

Yes, on a cruise. Not HAL of course, they don't allow bugs (do they?)

Too be honest the bug drives me nuts because I keep thinking it's real. Someone on the Princess board has it too so I'm happy not to be reading both boards.

 

Wish the OP would come back.

[momatibm]

We'd chosen a specific cabin for our upcoming Westerdam cruise and it appeared in our booking for months. Now it's gone, replaced by only the category. Have we lost the particular cabin we selected for its location and design?

 

I guess I missed something in all the conversation, however,, here is my summary -- the OP picked a cabin, allowed for an upgrade, and now is in 'limbo' waiting for the result. If I am correct on this OP needs to call the travel agent or HAL and find out what is going on. Whenever I've 'allowed for an upgrade' when it happened the new cabin showed up immediately. I've never done a guarantee so....

Edited November 21, 2013 by momatibm

[cruz chic]

I guess I missed something in all the conversation, however,, here is my summary -- the OP picked a cabin, allowed for an upgrade, and now is in 'limbo' waiting for the result. If I am correct on this OP needs to call the travel agent or HAL and find out what is going on. Whenever I've 'allowed for an upgrade' when it happened the new cabin showed up immediately. I've never done a guarantee so....

 

Yes, that very thing was suggested several times.