Haven suite connecting cabin and minors ??

[GeezerCouple]

I do understand what you are saying. If you just booked them in your cabin for the $699 each, NCL could still book the 2nd cabin for the same amount that you have paid. Plus, they wouldn't have to give that 2nd cabin any perks. Not that perks cost NCL much, but a regular balcony cabin gets none. Personally, I think that NCL should offer some kind of "companion perks" package for situations like this. To do this though, I think they would need to build bigger haven areas.

 

In our case, the ships do not have Haven areas.

 

We just want to have all of us able to have the regular suite perks, and be together wherever we want to go (Cagney's for breakfast, or boarding together, etc.) - and we CAN DO THAT IF WE PAY FOR THE EXTRA PASSENGERS IN THE SUITE, which we are happy to do. But we also want to pay for and additional cabin (at FULL PRICE!) so we have privacy for sleeping.

There isn't a Garden Villa on all of these ships, so that isn't an option, either.

(And what NCL is saving for not feeding the extra mouths for the entire cruise, that should more than cover a few suite snacks, etc., or the "difference" between Cagney's breakfast and regular breakfast. And keep in mind that we WOULD be paying - or we want to! - the extra Suite passengers anyway.)

 

As for the space issue if there IS a Haven as in OP's case, well, those same passengers would be in the Haven if they all crammed into the same suite. They just want the adjoining non-suite so they have the extra space, too (if I've understood it correctly).

 

GeezerCouple

Edited August 10, 2014 by GeezerCouple

[Casino Comp Chick]

I do understand what you are saying. If you just booked them in your cabin for the $699 each, NCL could still book the 2nd cabin for the same amount that you have paid. Plus, they wouldn't have to give that 2nd cabin any perks. Not that perks cost NCL much, but a regular balcony cabin gets none. Personally, I think that NCL should offer some kind of "companion perks" package for situations like this. To do this though, I think they would need to build bigger haven areas.

 

In my case it would be $949.00 per child (times 4) extra on top of the $5500.00 I already paid for the balcony cabin. I did not pay that on the H6 suite ($7400), I could book the the other H6 for 2 grand less then that but the whole point is to have the children next to us not on the other side of the ship.

[KateQ22003]

In our case, the ships do not have Haven areas.

 

We just want to have all of us able to have the regular suite perks, and be together wherever we want to go (Cagney's for breakfast, or boarding together, etc.) - and we CAN DO THAT IF WE PAY FOR THE EXTRA PASSENGERS IN THE SUITE, which we are happy to do. But we also want to pay for and additional cabin (at FULL PRICE!) so we have privacy for sleeping.

There isn't a Garden Villa on all of these ships, so that isn't an option, either.

(And what NCL is saving for not feeding the extra mouths for the entire cruise, that should more than cover a few suite snacks, etc., or the "difference" between Cagney's breakfast and regular breakfast.)

 

As for the space issue if there IS a Haven as in OP's case, well, those same passengers would be in the Haven if they all crammed into the same suite. They just want the adjoining non-suite so they have the extra space, too (if I've understood it correctly).

 

GeezerCouple

 

Can we all agree that the bottom line is revenue for NCL? That's all this is about. You may be paying for an additional cabin for children, and paying full price (which they would get anyway no matter who booked it), but NCL is losing all additional revenue from that second room. No alcohol sales, no bingo, no gift shop purchases, etc. etc. etc. So strictly from a revenue standpoint, NCL makes out a whole lot better by selling that cabin to adults.

[dexddd]

A few different issues here.

 

The topic of non paying suite guests always gets heated. I would think that most people get that. (most, no all).

 

Anyways - I have NEVER heard to the pay extra at the pier thing. Ever. Not saying it does not happen, just never seen it posted.

 

Kids are never banished from Haven. Other people that are booked in non-haven suites are not allowed in Haven.

 

Seems that somebody else ran into this recently and posted on how NCL lets you book somebody in the suite AND in another cabin to handle the Haven issues. Maybe if scan down through the past week you can find that.

 

Good luck.

 

Nalagh was the one who posted about it - they were on the aft of the GA I think it was with a suite and a balcony.

[Casino Comp Chick]

Can we all agree that the bottom line is revenue for NCL? That's all this is about. You may be paying for an additional cabin for children, and paying full price (which they would get anyway no matter who booked it), but NCL is losing all additional revenue from that second room. No alcohol sales, no bingo, no gift shop purchases, etc. etc. etc. So strictly from a revenue standpoint, NCL makes out a whole lot better by selling that cabin to adults.

 

Not true, I always buy the soda plan (and will for the children), My alcoholic drinks are comped by the casino, I don't play bingo nor do any of the other adults in my group and I am more apt to spend in the gift shop on the children's purchases then on myself.

I think you have been on here often enough to see people complain about the fact they could not use their $150.00 OBC on tips and lost that money, so what does that tell you? It says to me they made no purchases to equal that amount so that negates your statement. I for 1 will tip the butler & concierge on all the adults as well as the children in the adjoining balcony even though I do not technically have to.

Edited August 10, 2014 by iimmie

[GeezerCouple]

Can we all agree that the bottom line is revenue for NCL? That's all this is about. You may be paying for an additional cabin for children, and paying full price (which they would get anyway no matter who booked it), but NCL is losing all additional revenue from that second room. No alcohol sales, no bingo, no gift shop purchases, etc. etc. etc. So strictly from a revenue standpoint, NCL makes out a whole lot better by selling that cabin to adults.

 

This argument suggests that NCL should NEVER allow parents to book an extra adjoining cabin for "just children"; they should allow it "only if there are 2 additional ADULTS in that adjoining cabin", so they can buy booze, go to the casino, etc.

There are plenty of families that do this... have a connecting cabin for the children.

 

And one could argue in the same vein that singles should pay MORE than double (more than just the 200%), to make up for the extra goodies the second adult "might have bought".

Or that a parent and young child should pay "extra" (if there aren't TWO adults booked in the cabin plus the child) because the child isn't buying all those extras, because there aren't two adults in that cabin...

It can get ridiculous making distinctions about who is in the cabins, as long as there are suitable responsible adults AND as long as NCL is paid the regular full fare of at least 2 passengers per cabin (except for studios), per the date of booking.

 

NCL doesn't have any such rules, fortunately.

 

GeezerCouple

[Fishbait17]

I also replied to the other thread before it was deleted. Four main points, showing the other side of the coin...

 

1). Nalagh did, in fact, book an aft penthouse and the adjoining non-Haven cabin (total of four people in combined cabins), and paid double for the extra two people by paying both first and second guests in the non-Haven cabin and third and fourth in the aft Haven penthouse. This would not work for the OP since their total passengers exceeds the max occupancy in the suite itself. Nalagh's extra guests were not minors BTW. I tried to do similar several times a few years ago and was denied, but some people have been successful with double booking.

 

2). It has NOT always been policy that minor children in a connecting non-Haven cabin automatically get suite/Haven privileges. It has happened to me before on the only sailing I was faced with this dilemma - my minor children were in a non-Haven suite (OS with connected PH Suite and connected balcony cabin, at the time the suites only slept two each - basically a three bedroom suite on the Pearl) - the four children in both suite and balcony were NOT given Haven access (we were told this by the concierge upon boarding without asking, but it was no big deal for us). Exceptions are made based on numerous factors - the age of the children, the relationship of the children, the ship you are sailing, the Haven load on that particular sailing, the individual concierge mood or policy, the individual HD mood or policy, whether good weather is expected, etc, etc, etc . There are, of course, exceptions made all the time, but it is certainly NOT automatic policy, and should certainly not be expected or assumed.

 

3). While you are technically spending MORE to put your extra guests in a connected non-suite cabin, you are actually giving MUCH LESS revenue to NCL. NCL makes VERY LITTLE IF ANY profit from basic cruise costs (the costs of booking the actual cabin). What you are paying for is the extra space, not additional Haven privileges. If you were to book your extra guests in the suite with you, NCL could then book two more people in the connecting cabin. Those two more people would then generate MUCH MORE income for NCL with on board charges (drinks, dinners, bingo, casino, shore excursions, etc) - the main income source for any mainstream cruiseline. http://***************/understanding-how-cruiselines-turn-a-profit-tips-for-first-time-cruisers/. Edited to add: sorry, that <- was a link to I guess a banned competitive website, but it was basically an article showing how cruiselines make their profits. Here's another: http://www.travelmarketreport.com/content/publiccontent.aspx?PageID=1365&articleid=6861

 

4). There are a few opportunities for larger families to book connected suites on the newer ships, even with no GV. There are, of course, the Two Bedroom suites, that sleep up to six. You can also connect the OS to the DOS, which I believe sleeps eight with plenty of space. I admit, not a lot of opportunity, but certainly some.

 

Not saying minors in adjoining cabins should or should not be allowed suite perks or Haven access, that's strictly for NCL to decide. Yes, there are plenty of reasons for exceptions, but only NCL can make those exceptions on a case-by-case basis. Just throwing these points out to show what NCL might be thinking.

 

Robin

Edited August 10, 2014 by Fishbait17

[dexddd]

I also replied to the other thread before it was deleted. Four main points, showing the other side of the coin...

 

1). Nalagh did, in fact, book an aft penthouse and the adjoining non-Haven cabin (total of four people in combined cabins), and paid double for the extra two people by paying both first and second guests in the non-Haven cabin and third and fourth in the aft Haven penthouse. This would not work for the OP since their total passengers exceeds the max occupancy in the suite itself. Nalagh's extra guests were not minors BTW. I tried to do similar several times a few years ago and was denied, but some people have been successful with double booking.

 

2). It has NOT always been policy that minor children in a connecting non-Haven cabin automatically get suite/Haven privileges. It has happened to me before on the only sailing I was faced with this dilemma - my minor children were in a non-Haven suite (OS with connected PH Suite and connected balcony cabin, at the time the suites only slept two each - basically a three bedroom suite on the Pearl) - the four children in both suite and balcony were NOT given Haven access (we were told this by the concierge upon boarding without asking, but it was no big deal for us). Exceptions are made based on numerous factors - the age of the children, the relationship of the children, the ship you are sailing, the Haven load on that particular sailing, the individual concierge mood or policy, the individual HD mood or policy, whether good weather is expected, etc, etc, etc . There are, of course, exceptions made all the time, but it is certainly NOT automatic policy, and should certainly not be expected or assumed.

 

3). While you are technically spending MORE to put your extra guests in a connected non-suite cabin, you are actually giving MUCH LESS revenue to NCL. NCL makes VERY LITTLE IF ANY income from basic cruise costs (the costs of booking the actual cabin). What you are paying for is the extra space, not additional Haven privileges. If you were to book your extra guests in the suite with you, NCL could then book two more people in the connecting cabin. Those two more people would then generate MUCH MORE income for NCL with on board charges (drinks, dinners, bingo, casino, shore excursions, etc) - the main income source for any mainstream cruiseline. http://***************/understanding-how-cruiselines-turn-a-profit-tips-for-first-time-cruisers/. Edited to add: sorry, that <- was a link to I guess a banned competitive website, but it was basically an article showing how cruiselines make their profits.

 

4). There are a few opportunities for larger families to book connected suites on the newer ships, even with no GV. There are, of course, the Two Bedroom suites, that sleep up to six. You can also connect the OS to the DOS, which I believe sleeps eight with plenty of space. I admit, not a lot of opportunity, but certainly some.

 

Not saying minors in adjoining cabins should or should not be allowed suite perks or Haven access, that's strictly for NCL to decide. Yes, there are plenty of reasons for exceptions, but only NCL can make those exceptions on a case-by-case basis. Just throwing these points out to show what NCL might be thinking.

 

Robin

 

On the BA and GA you can actually book the DOS and it connects to the OS and the H5. I asked if the wall between the OS and DOS was opened much with connecting passengers and they told me rarely.

 

BTW - if you think about booking the OS or DOS on the BA (or GA), the movable wall leaks a lot of noise in the one corner which then flows into a good chunk of the living room. Enough of a problem that I would not consider booking the DOS on the BA/GA and if it is the same on the two new ships, those either.

[sverigecruiser]

I hope NCL sees it this way- because the benefits of a suite are hardly benefits if only 3/5 of the family enjoy them. We will certainly reconsider the entire trip because I am not spending this kind of money to be segregated . I don' t want to lose the location so I put the deposits down.

 

Ugh!

 

It depends on why you want the suite.

 

The whole family will at least get more space, butler and concierge. Only 3/5 of the family will get Haven access but not everyone booking a suite is interested in that. Some people book a suite only to get more space and you will get that.

[Fishbait17]

On the BA and GA you can actually book the DOS and it connects to the OS and the H5. I asked if the wall between the OS and DOS was opened much with connecting passengers and they told me rarely.

 

BTW - if you think about booking the OS or DOS on the BA (or GA), the movable wall leaks a lot of noise in the one corner which then flows into a good chunk of the living room. Enough of a problem that I would not consider booking the DOS on the BA/GA and if it is the same on the two new ships, those either.

 

Thanks for that insight! I am considering booking the DOS on the BA next month, and was worried about the noise factor. So, basically then, you can connect the suites for a total of 10-12 people? That's pretty cool! Don't have a group that large planned as of yet, but we often sail with six, so the three suites would be great!

 

Robin

[Fishbait17]

It depends on why you want the suite.

 

The whole family will at least get more space, butler and concierge. Only 3/5 of the family will get Haven access but not everyone booking a suite is interested in that. Some people book a suite only to get more space and you will get that.

 

Agreed. That's why we have booked this way - for the space. As my daughters got older (mid-teens) they were given the option of sharing the two-bedroom with us or spreading out into a connecting cabin for themselves. They much preferred the extra space to the suite privileges, and were willing to forego those perks (we don't use the suite restaurant much anyway, more the butler for room service breakfast that they could share). We would also seek out options that would allow us to all be in suites (GVs, two connecting suites, or booking them in their own non-adjoining suite nearby by splitting the adults, etc)

 

Robin

Edited August 10, 2014 by Fishbait17

[SeaShark]

There was a thread about this several days ago that has disappeared so to the purists I apologize in advance. A search was fruitless.

 

We booked a forward penthouse and connecting balcony for our family . The PCc put 2 kids in the balcony, DH and on child and me in the FFPH. I understand the part where I can't do online check in for the child who is named as the" owner " of the reservation. All my children are minors.

 

When I first inquired, a supervisor told me that when we checked in, I would be paying at the pier an extra 699 for the 2 children in the balcony room so that they would be able to have Haven access. This is fine with me.

Before you ask- we have sailed in the 2 br on the Jewel class which are larger than on the Getaway class and now that our kids are tall we realize that it won' t be so comfy, so that is why we are going this route. Not trying to be cheap or game the system- was ready to pony up the cash at the pier.

 

We also prefer to be in the same room and connecting is a good compromise.

 

After I had it all booked the PCC said absolutely not, I couldn't pay anyone, and that they would not be allowed in for any price. Anyone have experience with this? From what I have read about how much there is to do on this ship the kids may not care, but I found the two opposing answers weird. From reading these boards, I suppose I can expect this from NCL !

 

The children in the connecting room are 13 and 15.

 

And please don't just reply with " why don't you just book a 2br" - thank you, but I explained that. Not interested.

Just curious as to any experience others have had with this situation.

Thanks

 

Betty

 

So, if I'm understanding you correctly, a supervisor told you one thing, your PCC told you something else, and now you want a third opinion from Cruise Critic Members?

 

I can assure you that "...but the people on Cruise Critic said..." will get you nowhere when push comes to shove. :o

 

You never mentioned what happened initially that let you to be talking with the supervisor in the first place....not really a part of the typical booking process.

 

The good thing is that the supervisor's name will be noted in your reservation, so you should have no issue in gettin ahold of them again. I would get the supervisor and your PCC on the phone in a 3-way conversation and get to the bottom of the issue....once and for all. Get them to summarize and email the results of the conversation to you and ensure that the final disposition is noted ON the reservation.

[Bettytrouble]

DOS sold out for this cruise as that would be our first choice with the connecting PH

 

Spoke with a supervisor as I had an initial conversation with a non PCC person who was giving me some odd answers- didn't know what the " all inclusive was"- long story, but after waiting for a return call from PCC #1 and then talking to this gal, when I called again I asked right away for a sup.

I don't know if there is any note of it

As I had not booked yet

I have notes however.

 

Why am I asking CC?

Just wanted to see other's experiences and had seen the now- deleted thread. Can see we are already degenerating and have moved away from the original point.

And if my children were old enough we would just book separate suites.

Yes, we do like the suite benefits

And are willing to pay for them.

 

 

 

 

Sent from my iPhone using Forums

[SeaShark]

DOS sold out for this cruise as that would be our first choice with the connecting PH

 

Spoke with a supervisor as I had an initial conversation with a non PCC person who was giving me some odd answers- didn't know what the " all inclusive was"- long story, but after waiting for a return call from PCC #1 and then talking to this gal, when I called again I asked right away for a sup.

I don't know if there is any note of it

As I had not booked yet

I have notes however.

 

Why am I asking CC?

Just wanted to see other's experiences and had seen the now- deleted thread. Can see we are already degenerating and have moved away from the original point.

And if my children were old enough we would just book separate suites.

Yes, we do like the suite benefits

And are willing to pay for them.

 

 

 

 

Sent from my iPhone using Forums

 

Even more confused now...you were speaking with a non-PCC person? :confused:

 

Honestly, get a good TA or a PCC and speak to that person about your bookings....PLEASE tell me you aren't simply calling the 800 number and simply speaking to whomever answers the phone.

 

You don't have to worry about the suite benefits that you paid for...100% of the people booked into the suite will get the suite benefits (and you can tell them that a poster on Cruise Critic said so ;)).

 

It seems that your REAL issue is the conflicting information ( "but I found the two opposing answers weird" ) that you had before you came here. Again (and again and again if necessary), you NEED to get these people on the phone TOGETHER and hash this out....NOTHING will happen here that will have any effect on your situation. Your other option is to not call and then just deal with whatever comes.

 

Your choice.

[Bettytrouble]

Actually, KateQ22003, you've described it very well, EXCEPT that in our case what we wanted to do (and I think the OP here the same!) was to PAY FOR "ALL OF THE ABOVE" that you have described.

 

That is, instead of NCL selling the other room "to someone else", they'd get the SAME MONEY, but from us - because we'd *pay* for everyone in the suite AND ALSO *pay again* for some (of the same passengers!) in the second cabin.

 

In our case, we wanted to do this because there is NO combo (2BR suite OR connecting suite/cabin or suite/suite) that would give us the space of the DOS that we want.

(All we wanted was the extra, smaller cabin for privacy sleeping, and we were willing to pay for all of it, the SAME as if some other passengers were paying for the second cabin. Except... NCL would not have extra mouths to feed - but they'd collect the same revenue anyway.)

 

But we weren't allowed to PAY for the same passengers to be booked as "extras" in one Suite AND also PAY to have them booked into a different cabin.

 

Hope that is clear?

And I think OP wanted to do something similar.

NCL would get the SAME $$ as if additional *extra* passengers were aboard (but they wouldn't be).

 

GeezerCouple

Hi, Geezer:

 

When the DOS and connecting PHwere sold out, this was SUGGESTED to me by NCL!!- the FFPH and connecting balcony!!!

I did not come up with the idea- the supervisor explained the extra charge to be paid "at the pier' and I accepted this. Fine-

So for others to accuse of milking the system - tell that to NCL!! We are paying for 7 passengers but bringing 5, and it was NCL's idea. At least it was until I actually BOOKED it, then the PCC said no. We shall see how this pans out.

[Fishbait17]

DOS sold out for this cruise as that would be our first choice with the connecting PH

 

Spoke with a supervisor as I had an initial conversation with a non PCC person who was giving me some odd answers- didn't know what the " all inclusive was"- long story, but after waiting for a return call from PCC #1 and then talking to this gal, when I called again I asked right away for a sup.

I don't know if there is any note of it

As I had not booked yet

I have notes however.

 

Why am I asking CC?

Just wanted to see other's experiences and had seen the now- deleted thread. Can see we are already degenerating and have moved away from the original point.

And if my children were old enough we would just book separate suites.

Yes, we do like the suite benefits

And are willing to pay for them.

 

 

 

 

Sent from my iPhone using Forums

 

I totally get that. On our Pearl sailing (Pearl has both Haven and non-Haven suites) with our "modified" three bedroom suite, my first choice was the GV (which actually would have cost the same or less than our configuration), but they were both sold out as well. That's when we had to decide whether to cram six into the two bedroom villa or spread out between the OS and the PH and Balcony connecting and trade the perks for extra room - we decided on the latter. We knew at least four of us would have regular suite perks, and two of us would have Haven privileges, and had to wait until boarding to sort it all out. In the end, once on board, the concierge granted regular suite privileges to the extra two, but did not budge on Haven access (which I had already figured). It was a choice we made to make everyone more comfortable.

 

Unfortunately, the NCL phone reps, and even their supervisors, are not as knowledgeable as they should be, sometimes offering or promising or things that are not available. I myself have never heard of paying an extra "Haven fee" at boarding, but who knows, maybe it does exist. I think there are only two ways to absolutely guarantee Haven access for everyone. One would be to book everyone in a Haven suite(s). The second would be to double-book the extra passengers in both the suite and the extra cabin (which a few have been able to accomplish, but others have been denied). Ultimately, option two is not available to you, as your suite occupancy is only four and you have five passengers. Aside from those two options, you will be at the mercy of the concierge and HD once you have arrived at the ship for boarding. It seems that Sissasmom (and perhaps others) has had a positive experience with this, while a few others have not. Could be different ships, different staff, different sailings. So, it seems that you likely won't know anything 100% until you arrive at the ship.

 

Robin

[GeezerCouple]

Hi, Geezer:

 

When the DOS and connecting PHwere sold out, this was SUGGESTED to me by NCL!!- the FFPH and connecting balcony!!!

I did not come up with the idea- the supervisor explained the extra charge to be paid "at the pier' and I accepted this. Fine-

So for others to accuse of milking the system - tell that to NCL!! We are paying for 7 passengers but bringing 5, and it was NCL's idea. At least it was until I actually BOOKED it, then the PCC said no. We shall see how this pans out.

 

Thanks - you phrased it very well, succinctly and accurately for all of us :) (but the actual passenger numbers can differ a bit):

 

We both want to "pay for 'x+y' passengers" but "only bring 'x' passengers" on board.

And we want to pay for proper suite occupancy for all 'x+y', as well.

 

Wish I had thought out the short but sweet way to phrase this.

 

This is not at all the same as asking some variation of "but can't we just have a few others share some of our suite privileges, too, even though they aren't paying...?"

 

GeezerCouple

[rcoty]

We just got back from the Getaway. My mom, husband, and 12 yo son were technically booked in the aft suite with the Haven status and my 10 yo daughter and 13 yo niece were booked in the balcony cabin with a connecting door. I could not register the girls online and when I called, they said I had to register them at the pier. It was easy peasy. We were booked through a casino and we did not have to pay anything at the pier. The girls also had haven status.

[david_sobe]

We just got back from the Getaway. My mom, husband, and 12 yo son were technically booked in the aft suite with the Haven status and my 10 yo daughter and 13 yo niece were booked in the balcony cabin with a connecting door. I could not register the girls online and when I called, they said I had to register them at the pier. It was easy peasy. We were booked through a casino and we did not have to pay anything at the pier. The girls also had haven status.

Thank you for sharing this.

Welcome home!

[Casino Comp Chick]

There was a thread about this several days ago that has disappeared so to the purists I apologize in advance. A search was fruitless.

 

We booked a forward penthouse and connecting balcony for our family . The PCc put 2 kids in the balcony, DH and on child and me in the FFPH. I understand the part where I can't do online check in for the child who is named as the" owner " of the reservation. All my children are minors.

 

When I first inquired, a supervisor told me that when we checked in, I would be paying at the pier an extra 699 for the 2 children in the balcony room so that they would be able to have Haven access. This is fine with me.

Before you ask- we have sailed in the 2 br on the Jewel class which are larger than on the Getaway class and now that our kids are tall we realize that it won' t be so comfy, so that is why we are going this route. Not trying to be cheap or game the system- was ready to pony up the cash at the pier.

 

We also prefer to be in the same room and connecting is a good compromise.

 

After I had it all booked the PCC said absolutely not, I couldn't pay anyone, and that they would not be allowed in for any price. Anyone have experience with this? From what I have read about how much there is to do on this ship the kids may not care, but I found the two opposing answers weird. From reading these boards, I suppose I can expect this from NCL !

 

The children in the connecting room are 13 and 15.

 

And please don't just reply with " why don't you just book a 2br" - thank you, but I explained that. Not interested.

Just curious as to any experience others have had with this situation.

Thanks

 

Betty

 

I believe this was mu thread, and it did dissapear, i dont understand why it did, i was just looking for it

 

If you would like to contact me directly I will let you know what I found out. Use my name at yahoo.com

[jkallet]

RCOTY - I am bumping this because I am running into the same issue...

 

I booked H7 13706 for DH, me DS (13) DD(15). Daughter begged to have a friend as a bday present. Fine. Now we can't fit in our suite. We are also going as CASINO guests (through our Harrah's host) - AND I am a travel agent! I was even willing to splurge for the 2br family suite - was told (with 9 of them still available!!!) That the fire code was exceeded and they can each only hold 4. So essentially I CANNOT book 5 into the Haven, no matter what. Right now what I am thinking of doing is:

 

Moving Me, DH and DS into 11706

DD and DF into 11708 (available)

 

Does anyone think my casino host can help with this? Should I call my sales rep? Any other suggestions? It's not imperative that the kids are in the haven, but at that point, I'm not sure the Haven would even be worth it!!!

 

Any suggestions welcome!!!!!!!!!!!!!!!

[Casino Comp Chick]

RCOTY - I am bumping this because I am running into the same issue...

 

I booked H7 13706 for DH, me DS (13) DD(15). Daughter begged to have a friend as a bday present. Fine. Now we can't fit in our suite. We are also going as CASINO guests (through our Harrah's host) - AND I am a travel agent! I was even willing to splurge for the 2br family suite - was told (with 9 of them still available!!!) That the fire code was exceeded and they can each only hold 4. So essentially I CANNOT book 5 into the Haven, no matter what. Right now what I am thinking of doing is:

 

Moving Me, DH and DS into 11706

DD and DF into 11708 (available)

 

Does anyone think my casino host can help with this? Should I call my sales rep? Any other suggestions? It's not imperative that the kids are in the haven, but at that point, I'm not sure the Haven would even be worth it!!!

 

Any suggestions welcome!!!!!!!!!!!!!!!

 

If you are talking about the Breakaway yes, just call CAS and have them do the booking. As an FYI they will put in a dummy age at first and then tomorrow or the next day they will override the correct birthday, the only problem you will have is if you make changes they have to put in the fake age, real age again.

You will have to call 60 days out to have NCL send you a letter that you have to email back taking responsibility for the children in the room and then do the full check in at the pier.

I did that configuration (through CAS) for this August and all the kids cards were switched to Haven cards so they had access (I did 9316-9314 combo). I had the same butler as I did a few years ago so he brought us double orders of afternoon snacks which was nice.

I would also email the concierge (I gave phone/email info on page 1 of thread) and just send them all your info so you will have your own email confirmation in case you run into any problems at the pier.

If you have any questions let me know.

[jkallet]

I spoke to CAS this morning and they were useless. So I called the Haven concierge (and spoke to Jackie Randazzo if anyone needs one!) who was BEYOND patient and lovely. She said that since there was NO HAVEN Cabin on the ship that can hold 5, and I was pre-booked into the Haven, that because it was a connecting cabin, the children would have access.

 

Does anyone think I need it in writing?

 

Thanks!

[Casino Comp Chick]

I spoke to CAS this morning and they were useless. So I called the Haven concierge (and spoke to Jackie Randazzo if anyone needs one!) who was BEYOND patient and lovely. She said that since there was NO HAVEN Cabin on the ship that can hold 5, and I was pre-booked into the Haven, that because it was a connecting cabin, the children would have access.

 

Does anyone think I need it in writing?

 

Thanks!

 

I would follow it up with an email