Goofyfanatic Posted October 8, 2018 #2376 Share Posted October 8, 2018 Lately I’ve noticed that a host was bumping up certificates based on loss. He told me a cert would equal 30% of loss. So if I lost $1,500, even though I may only have 1,000 points, I’d get an $500 certificate. I can confirm that. I was at only 3200 points but got a balcony state room certificate. Good news is that the casino thought I lost more money than I actually did Ovation of the Seas - June 2019 (7 Night Alaskan) (Junior Suite) Anthem of the Seas - December 2018- (4 Night Bermuda (Turning Emerald!!!) Enchantment of the Seas - November 2018 (3 Night Bahamas) (Junior Suite) Explorer of the Seas - September 2018 (7 Night Pacific Costal) (Junior Suite) Harmony of the Seas - April 2018 (7 Night Eastern Caribbean) Allure of the Seas - November 2017 (7 Night Eastern Caribbean) Anthem of the Seas - July 2017 (5 Night Canadian) Radiance of the Seas - July 2016 (7 Night Alaskan) Voyager of the Seas - July 2001 (7 Night Western Caribbean) One Carnival and One Disney Cruise (not sure of the dates) Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Retired2Cruise2016 Posted October 9, 2018 #2377 Share Posted October 9, 2018 Have they came out with new certificates for the cruises you get with points yet? I am trying to figure out if I should go on an NCL or RCCL cruise and the new certificates with be the break point, otherwise I get to flip a coin. Link to comment Share on other sites More sharing options...
gaylemh Posted October 9, 2018 #2378 Share Posted October 9, 2018 Does anyone know - If you book an offer with Club Royale, can you transfer the booking to your travel agent? Sent from my iPad using Tapatalk I've done it, but only with $ off, where I still had a pretty good balance. Your TA wouldn't take a booking with a free cruise from the casino. They wouldn't get any commission. Link to comment Share on other sites More sharing options...
texasreb Posted October 16, 2018 #2379 Share Posted October 16, 2018 Are we back up and running ? Link to comment Share on other sites More sharing options...
OHCruisinDad Posted October 17, 2018 #2380 Share Posted October 17, 2018 7 hours ago, texasreb said: Are we back up and running ? Yes we are. Link to comment Share on other sites More sharing options...
Lady Hudson Posted October 18, 2018 #2381 Share Posted October 18, 2018 Question — what happens if one uses a casino certificate to book a cruise and then one person in cabin can’t go ? Anyone have any experience? Link to comment Share on other sites More sharing options...
texasreb Posted October 18, 2018 #2382 Share Posted October 18, 2018 25 minutes ago, Lady Hudson said: Question — what happens if one uses a casino certificate to book a cruise and then one person in cabin can’t go ? Anyone have any experience? IF you are outside the 90 days. You can get a refund for the cancelled booking mate. You could add another party too. Well that is what I was told. Link to comment Share on other sites More sharing options...
BEENSAILING Posted October 18, 2018 #2383 Share Posted October 18, 2018 23 minutes ago, Lady Hudson said: Question — what happens if one uses a casino certificate to book a cruise and then one person in cabin can’t go ? Anyone have any experience? It depends on the type of certificate - if it is for a comp stateroom and you are using one certificate for 2 people and the second person cannot go the taxes and port fees for the second person will be refunded. The person who received the certificate must be taking the cruise. If it is a discount on the stateroom that will be different as the one person in a stateroom pricing will change. Link to comment Share on other sites More sharing options...
gaylemh Posted October 18, 2018 #2384 Share Posted October 18, 2018 I was told tonight on Anthem that the new certificates should be out end of November. Link to comment Share on other sites More sharing options...
maryjaden Posted October 18, 2018 #2385 Share Posted October 18, 2018 51 minutes ago, BEENSAILING said: It depends on the type of certificate - if it is for a comp stateroom and you are using one certificate for 2 people and the second person cannot go the taxes and port fees for the second person will be refunded. The person who received the certificate must be taking the cruise. If it is a discount on the stateroom that will be different as the one person in a stateroom pricing will change. In regard to using a discount, I had this situation. I booked a cruise using a $off amount. At the last minute my daughter could not go. The certificate was in my name. In order to avoid having the cruise repriced because I had a good rate, she was simply a no show. I did get a refund on taxes and fees but not the cruise fair. It was cheaper doing it this way than paying the single supplement. Link to comment Share on other sites More sharing options...
gaylemh Posted October 18, 2018 #2386 Share Posted October 18, 2018 Does anyone know if there is a special number to call when you are signature? Last time I called the main number, I was on hold for 40 minutes. Link to comment Share on other sites More sharing options...
Lady Hudson Posted October 18, 2018 #2387 Share Posted October 18, 2018 13 hours ago, maryjaden said: In regard to using a discount, I had this situation. I booked a cruise using a $off amount. At the last minute my daughter could not go. The certificate was in my name. In order to avoid having the cruise repriced because I had a good rate, she was simply a no show. I did get a refund on taxes and fees but not the cruise fair. It was cheaper doing it this way than paying the single supplement. Question — Did you get double points for being a solo? Link to comment Share on other sites More sharing options...
maryjaden Posted October 18, 2018 #2388 Share Posted October 18, 2018 Lady Hudson, Yes, I actually received triple points because I was in a Suite. Link to comment Share on other sites More sharing options...
BEENSAILING Posted October 18, 2018 #2389 Share Posted October 18, 2018 2 hours ago, gaylemh said: Does anyone know if there is a special number to call when you are signature? Last time I called the main number, I was on hold for 40 minutes. Signature members were supposed to have a designated assigned rep - with a phone number different than main CR number. Link to comment Share on other sites More sharing options...
gaylemh Posted October 19, 2018 #2390 Share Posted October 19, 2018 21 hours ago, BEENSAILING said: Signature members were supposed to have a designated assigned rep - with a phone number different than main CR number. I saw that, but never received a designated rep or number to call. Link to comment Share on other sites More sharing options...
BEENSAILING Posted October 19, 2018 #2391 Share Posted October 19, 2018 47 minutes ago, gaylemh said: I saw that, but never received a designated rep or number to call. I suggest u call CR and ask for a supervisor and then to be given your designated rep’s info. Link to comment Share on other sites More sharing options...
Sass4 Posted October 19, 2018 #2392 Share Posted October 19, 2018 Is there any way online I can see what my status is without calling? Link to comment Share on other sites More sharing options...
gaylemh Posted October 19, 2018 #2393 Share Posted October 19, 2018 4 hours ago, BEENSAILING said: I suggest u call CR and ask for a supervisor and then to be given your designated rep’s info. I called earlier and was told not everyone got a designated rep, and there was none listed for me. Link to comment Share on other sites More sharing options...
BEENSAILING Posted October 19, 2018 #2394 Share Posted October 19, 2018 I do not know how you can see it on line. Link to comment Share on other sites More sharing options...
BEENSAILING Posted October 19, 2018 #2395 Share Posted October 19, 2018 1 minute ago, gaylemh said: I called earlier and was told not everyone got a designated rep, and there was none listed for me. I thought all Signature members were assigned a rep. Did you ask to speak to a supervior at CR? Link to comment Share on other sites More sharing options...
gaylemh Posted October 19, 2018 #2396 Share Posted October 19, 2018 Just now, BEENSAILING said: I thought all Signature members were assigned a rep. Did you ask to speak to a supervior at CR? No, I didn't ask for a supervisor. I will next time I call. Link to comment Share on other sites More sharing options...
texasreb Posted October 20, 2018 #2397 Share Posted October 20, 2018 3 hours ago, gaylemh said: No, I didn't ask for a supervisor. I will next time I call. Gayle, I actually asked CR about this 2 days before your post. The CR rep I spoke with didn't know anything about it. I let it drop as "business as usual". I stayed quiet here as I thought I might see a real answer. Lol GL Link to comment Share on other sites More sharing options...
Goofyfanatic Posted October 21, 2018 #2398 Share Posted October 21, 2018 (edited) On 10/19/2018 at 8:35 PM, texasreb said: Gayle, I actually asked CR about this 2 days before your post. The CR rep I spoke with didn't know anything about it. I let it drop as "business as usual". I stayed quiet here as I thought I might see a real answer. Lol GL I am only prime but was able to get a rep to work with. Got their name from a master level player and emailed them. You should absolutely be able to get a rep assigned to you Gayle. Edited October 21, 2018 by Goofyfanatic Link to comment Share on other sites More sharing options...
itsmeagain Posted October 28, 2018 #2399 Share Posted October 28, 2018 Heads up, they have new onboard Certificates out, and they have added a new level for Junior Suites (8000 points). Signature event onboard the Oasis was great, real glad that I was able to make it. Will try to get a little review of what all they did. They had a lot of players onboard. Link to comment Share on other sites More sharing options...
gaylemh Posted October 28, 2018 #2400 Share Posted October 28, 2018 (edited) New certificates are out this week. Cruises go to December 2019. 3 Anthem cruises on the inside certificate. I already had two of them booked. Edited October 28, 2018 by gaylemh Link to comment Share on other sites More sharing options...
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