PCWalton1 Posted August 30, 2016 #1 Share Posted August 30, 2016 Hi, Maybe it's just me but I found today I can no longer search for a specific cabin. Normally I would do a mock booking, select a cabin class and let the software assign a cabin. When the Cruise Summary popped up the word 'edit' is next to the cabin assigned. When I clicked on it a box would show where you could type in the cabin number to check if it was open. I would do that cause sometimes not all the open cabins show. Well now when I click on edit, it just has the list of cabins again and no box to type in a cabin number. Anyone else having the problem? :confused: Link to comment Share on other sites More sharing options...
Ocean Boy Posted August 30, 2016 #2 Share Posted August 30, 2016 Yes, I am finding the same issue. It was like this last week when I booked a cruise. Though a week or two before that when I was doing mock bookings I was able to type in cabin numbers. Link to comment Share on other sites More sharing options...
PCWalton1 Posted August 30, 2016 Author #3 Share Posted August 30, 2016 Yes, I am finding the same issue. It was like this last week when I booked a cruise. Though a week or two before that when I was doing mock bookings I was able to type in cabin numbers. It like every time they take an IT step forward, they follow it with two steps back. :( Link to comment Share on other sites More sharing options...
OCruisers Posted August 30, 2016 #4 Share Posted August 30, 2016 It is an unfortunate problem. :( Our TA seems to be able to get this information and able to book the cabin we want if it's available. Link to comment Share on other sites More sharing options...
CFD130 Posted August 30, 2016 #5 Share Posted August 30, 2016 Me too-seems to give you one or two cabins Link to comment Share on other sites More sharing options...
wants2cruise2 Posted August 30, 2016 #6 Share Posted August 30, 2016 I learned a trick, try opening another window from Royal Caribbean UK site. They get to see all the open cabins, ignore the prices, but use the info on what cabins are available. Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 30, 2016 #7 Share Posted August 30, 2016 (edited) Hi,Maybe it's just me but I found today I can no longer search for a specific cabin. Normally I would do a mock booking, select a cabin class and let the software assign a cabin. When the Cruise Summary popped up the word 'edit' is next to the cabin assigned. When I clicked on it a box would show where you could type in the cabin number to check if it was open. I would do that cause sometimes not all the open cabins show. Well now when I click on edit, it just has the list of cabins again and no box to type in a cabin number. Anyone else having the problem? :confused: Deleted Edited August 30, 2016 by Ourusualbeach Link to comment Share on other sites More sharing options...
Missusdubbya Posted August 30, 2016 #8 Share Posted August 30, 2016 Can no longer search for specific cabin on Australian site either :mad: Link to comment Share on other sites More sharing options...
cb at sea Posted August 31, 2016 #9 Share Posted August 31, 2016 Have the deck plans in front of you and CALL them! Link to comment Share on other sites More sharing options...
OfTheSeasCruiser Posted August 31, 2016 #10 Share Posted August 31, 2016 Wow. Every time they try to fix things, they make it worse! Link to comment Share on other sites More sharing options...
uksimonusa Posted August 31, 2016 #11 Share Posted August 31, 2016 I always look on the "Scanner" site to check availability Link to comment Share on other sites More sharing options...
Missusdubbya Posted August 31, 2016 #12 Share Posted August 31, 2016 Have the deck plans in front of you and CALL them! No thanks - that is a waste of my time. Link to comment Share on other sites More sharing options...
Clarea Posted August 31, 2016 #13 Share Posted August 31, 2016 If we cannot select a specific stateroom number, how do we change sub categories? Like going from a D2 to a D3? Link to comment Share on other sites More sharing options...
Biker19 Posted August 31, 2016 #14 Share Posted August 31, 2016 I always look on the "Scanner" site to check availability The RCI UK site is better, for inventory. Link to comment Share on other sites More sharing options...
Biker19 Posted August 31, 2016 #15 Share Posted August 31, 2016 If we cannot select a specific stateroom number, how do we change sub categories? Like going from a D2 to a D3? Maybe they don't want you to? RCI IT strikes again.:rolleyes: Link to comment Share on other sites More sharing options...
Clarea Posted August 31, 2016 #16 Share Posted August 31, 2016 Maybe they don't want you to? RCI IT strikes again.:rolleyes: Maybe it's a plot to make it more difficult to check prices! Link to comment Share on other sites More sharing options...
3CatsInMA Posted August 31, 2016 #17 Share Posted August 31, 2016 I noticed my wife searching cruises yesterday :eek:, and I thought the page looked different. Good to know that the IT department has been keeping busy.;):rolleyes: Link to comment Share on other sites More sharing options...
3CatsInMA Posted August 31, 2016 #18 Share Posted August 31, 2016 Maybe it's a plot to make it more difficult to check prices! Now, why in the world would they want to do that?:confused: :) Link to comment Share on other sites More sharing options...
MAHA Posted August 31, 2016 #19 Share Posted August 31, 2016 When you do look for a cabin, they also have different pricing between the Forward, Mid ship and Aft sections now in the same category. Anyone else notice that? Mary Anne Link to comment Share on other sites More sharing options...
Clarea Posted August 31, 2016 #20 Share Posted August 31, 2016 When you do look for a cabin, they also have different pricing between the Forward, Mid ship and Aft sections now in the same category. Anyone else notice that? Mary Anne It would surprise me if they had different prices for the same exact category stateroom. Link to comment Share on other sites More sharing options...
Johnamac123 Posted August 31, 2016 #21 Share Posted August 31, 2016 Disappointed to see this change. Guess I'll just have to call in to check on availability of a specific cabin. More hassle to book, but so what else is new with RCI...... Link to comment Share on other sites More sharing options...
Clarea Posted August 31, 2016 #22 Share Posted August 31, 2016 Disappointed to see this change. Guess I'll just have to call in to check on availability of a specific cabin. More hassle to book, but so what else is new with RCI...... Plenty of third party websites with better user interfaces. Link to comment Share on other sites More sharing options...
Johnamac123 Posted August 31, 2016 #23 Share Posted August 31, 2016 (edited) Plenty of third party websites with better user interfaces. Agreed, Bob and I've been on the Royal UK site and didn't really like. I was just getting used to the USA site "enhancements" and then, poof, this happens. If I found an available room using the UK site, I'd still have to call into Royal to book that specific room anyway. Not a big deal, I just liked the other option on the US site before this change. Edited August 31, 2016 by Johnamac123 Link to comment Share on other sites More sharing options...
nacdcruiser Posted August 31, 2016 #24 Share Posted August 31, 2016 When you do look for a cabin, they also have different pricing between the Forward, Mid ship and Aft sections now in the same category. Anyone else notice that? Mary Anne Guessing they hired a Carnival web site guy. Looks a lot like that. John Link to comment Share on other sites More sharing options...
Beachammo Posted August 31, 2016 #25 Share Posted August 31, 2016 I can't believe a company the size of Royal that depends on a website for a tremendous amount of its business continues to drastically change their interface with the public multiple times a year. Now I can't make a simple cabin number search? Royal really wants me spending an hour talking to a CSA going through 15 cruises checking cabins. Something I did at home in 15 minutes and not costing Royal a dime. Looks like the "Hold" is completely gone too..... Link to comment Share on other sites More sharing options...
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