Jump to content
Cruise Critic Community

Amex-WLCL Offer Returns

joepeka

By joepeka,
in Carnival Cruise Lines

 Share

Recommended Posts

Krisco

Krisco

Posted
Posted
I've used this offer once about 6 or 9 months ago, don't see another new offer in my AMEX "benefits" package. I have 3 new cruises booked, and it would be nice to use the offer multiple times on different sail dates or cruiselines.

 

Oh well, at least there's Carnival gift cards at 10% discount from Verizon Wireless (until Oct 31) and AARP.

 

see my previous post. I didn't have it either, and after 4 customer service reps got someone to read the fine print and pretty much said they cannot just offer this to select cardholders. I made a $500 payment and contacted the rep back and she did a manual $100 credit on my account. Be persistent.

Link to comment
Share on other sites
Krisco

Krisco

Posted
Posted
Question, does it give you the credit on your next Am. Exp bill? Or do you have to wait until after Dec.

 

The credit shows up right after the charge. They assign the credit after they see the charge from Carnival.

Link to comment
Share on other sites
chismrules

chismrules

Posted
Posted

So I set up my account, hubby already had one, found it and added them to our card (green card). Then I have realized that I booked our cruise thru RCI Cruise and I need to pay them. So I called and they said it would be listed as Our Vacation Center. 1. Has anyone pd. thru another company not directly to the cruise company and Am Ex. still accepted it. 2. If it does work, I guess after I have charged, I have to go back in to Am Exp. and click redeem?

Link to comment
Share on other sites
firemanbobswife

firemanbobswife

Posted
Posted
So I set up my account, hubby already had one, found it and added them to our card (green card). Then I have realized that I booked our cruise thru RCI Cruise and I need to pay them. So I called and they said it would be listed as Our Vacation Center. 1. Has anyone pd. thru another company not directly to the cruise company and Am Ex. still accepted it. 2. If it does work, I guess after I have charged, I have to go back in to Am Exp. and click redeem?

 

You will need to add the offer first. It will need to show as being billed by Carnival Corp. Any questions on how they do it should be asked of the TA.

Link to comment
Share on other sites
joepeka

joepeka

Posted
  • Author
Posted
So I set up my account, hubby already had one, found it and added them to our card (green card). Then I have realized that I booked our cruise thru RCI Cruise and I need to pay them. So I called and they said it would be listed as Our Vacation Center. 1. Has anyone pd. thru another company not directly to the cruise company and Am Ex. still accepted it. 2. If it does work, I guess after I have charged, I have to go back in to Am Exp. and click redeem?

Firemanbobswife is correct in that you will need to login to your Amex card account and "add" the offer to the card - the offer is redeemed when a charge that meets the terms of the offer come through to Amex. However, if you pay the TA and the charge comes through as anything other than "Carnival Cruise Line Reservations", it likely won't qualify for the offer. As mentioned, talk to the TA and ask how they handle payments from clients (i.e. do they pass the charge through directly to the cruise line or do they accept your payment under their merchant account with Amex then turn around and pay the cruise line from their funds).

Link to comment
Share on other sites
joepeka

joepeka

Posted
  • Author
Posted
Firemanbobswife is correct in that you will need to login to your Amex card account and "add" the offer to the card - the offer is redeemed when a charge that meets the terms of the offer come through to Amex. However, if you pay the TA and the charge comes through as anything other than "Carnival Cruise Line Reservations", it likely won't qualify for the offer. As mentioned, talk to the TA and ask how they handle payments from clients (i.e. do they pass the charge through directly to the cruise line or do they accept your payment under their merchant account with Amex then turn around and pay the cruise line from their funds).

I did not really address the OP's second question. If the original charge via the TA does not result in a redemption of the Amex offer, there is little that can be done. However, I "think" that you can login to your booking on the Carnival web site and make a subsequent payment directly to your reservation. I say I "think" because I'm not sure if you can make payments directly to a booking online when the reservation is through a TA. Perhaps others with experience in this one way or the other can chime in.

Link to comment
Share on other sites
firemanbobswife

firemanbobswife

Posted
Posted
I did not really address the OP's second question. If the original charge via the TA does not result in a redemption of the Amex offer, there is little that can be done. However, I "think" that you can login to your booking on the Carnival web site and make a subsequent payment directly to your reservation. I say I "think" because I'm not sure if you can make payments directly to a booking online when the reservation is through a TA. Perhaps others with experience in this one way or the other can chime in.

 

It's been my experience that when booking through a TA, all pricing/money matters are not visible as that's between you and the TA. One more reason I don't use one. Sorry, Jimbo [emoji6]!

Link to comment
Share on other sites
joepeka

joepeka

Posted
  • Author
Posted
It's been my experience that when booking through a TA, all pricing/money matters are not visible as that's between you and the TA. One more reason I don't use one. Sorry, Jimbo [emoji6]!

Thanks for the clarification FBW..... and this is Joepeka, not our buddy Jimbo! :D

Link to comment
Share on other sites
martinchem

martinchem

Posted
Posted
But alas, the link that worked last time:

www.americanexpress.com/wlcl

 

which allowed you to add the offer to branded AMEX cards where the offer does not appear is not working this morning.

 

If anyone finds a way to get the offer added to a branded card posting it here would be much appreciated.

 

Link works today!

I added both my Delta Platinum cards to it.

Link to comment
Share on other sites
martinchem

martinchem

Posted
Posted
Thank you for the update. I was able to add it to both my and my husband's Hilton AMEX card.

 

I was reading an article online from Travel & Leisure, it mentioned adding that link for savings for a Princess cruise, although my plan is for Carnival. I figured why not try it, it's been a month. Got lucky and thought I needed to share it here where some folks have saved me lots of money and given me awesome advise.

Link to comment
Share on other sites
martinchem

martinchem

Posted
Posted
No. It has to show as Carnival Reservations. Fun Shops show as Fun Shops.

 

I got it added to my 3 cards! Woo hoo! Now where should I go next?! :confused:

 

I was hoping you were still following this post, I was primarily thinking of you when I posted the ability to add the link.

Link to comment
Share on other sites
awinner

awinner

Posted
Posted

Call me crazy or maybe I am misreading this, but it looks like in order to get any type of credit, the cruise has to be booked directly with AMEX travel. Can someone please verify/confirm this? Please see rules below:

--------

Receive valuable amenities on sailings of five nights or more with your American Express Card.‡

  • $100 - $300 per stateroom shipboard credit
  • Additional exclusive amenities unique to each cruise line
  • Receive one extra Membership Rewards® point on each dollar you spend per booking with American Express Travel

  • How it Works
     

    • Search participating Cruise partners on AMERICANEXPRESS.COM/CRUISEPRIVILEGES or by calling Platinum Travel Service
    • Select an eligible cruise and cabin
    • Book with your Platinum Card from American Express

    Good to Know

     

    • Valid for new bookings of voyages of at least five nights made through American Express Travel.
    • Please read below for other important terms and conditions.

    Cruise Privileges Program

    Valid for new bookings of voyages of at least five nights made with a participating supplier through Platinum Travel Service, Centurion Travel Service, any American Express Travel office, eligible Travel Associate Platform agencies, or the Agency Services Desk. May not be combined with other offers unless indicated. Blackout dates, category and fare restrictions may apply. Payment must be made with an American Express Card in U.S. Platinum Card Member or U.S. Centurion® Member's name. Available for U.S. Platinum Charge Card Members and U.S. Centurion® Members only, and excludes Platinum Credit Card Members such as Platinum Delta SkyMiles® Card Members who are not also U.S Platinum Charge Card Members or U.S. Centurion®Members. Card Member must travel on itinerary booked. Benefits listed require double occupancy and are non-transferable. Program benefits may not be available to residents outside of the contiguous United States. Card Members receive $100 USD shipboard credit for inside and outside staterooms; $200 USD shipboard credit for balcony, verandah, and mini-suite staterooms; and $300 USD shipboard credit for suites on Norwegian Cruise Line, Holland America Line, Princess Cruises, and Royal Caribbean Cruise Line. Card Members receive $300 USD shipboard credit for all Queen Mary oceanview staterooms category ED or higher, and Queen Victoria/ Queen Elizabeth oceanview staterooms category FA or higher on Cunard Line. Card Members receive $300 USD shipboard credit for all stateroom categories on Ama Waterways, Oceania, Regent, Azamara, Seabourn, Crystal, Silversea, Uniworld, and Windstar. Centurion Members receive an additional $200 ($500 total) USD shipboard credit on Crystal Cruises, Regent Seven Seas Cruises, Seabourn, and Silversea. All shipboard credits will be credited to the guest's stateroom folio upon checkout. Shipboard credit amounts in international jurisdictions may vary due to foreign exchange rates and timing of application. Shipboard credits are subject to cruise line policies. Credits cannot be used for casino charges and gratuities. Unused portion of credit is non-refundable and is not redeemable for cash. Other restrictions may apply, see onboard cashier for details. Additional amenity not available on the Silversea Expedition Fleet: Silver Explorer, Silver Galapagos, and Silver Discoverer. Limit one benefit package per stateroom; three-stateroom limit per Card Member, per sailing. To obtain benefits, travel agents must visit americanexpress.com/asdonline. Participating providers and benefits subject to change. Get one (1) extra point on each dollar of eligible purchases with American Express Travel and eligible Travel Associate Platform agencies; separate airfare and other charges associated with booking are not eligible. Payment must be made with a Membership Rewards® program-enrolled Consumer or OPEN American Express Card in the U.S. Platinum Card or U.S. Centurion Member's name. The extra points will be credited to Card Member's Membership Rewards account 6-8 weeks after full payment. Bonus ID: 3847

     

    Personalized Travel Service

    American Express Travel Related Services Company, Inc.,when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms

    California CST#1022318, Washington UBI#600-469-694, Iowa TA#669.

     

     

     

    Personalized Travel Service is provided by third party franchisees, not directly by American Express. Fees may apply.

     

Link to comment
Share on other sites
LMaxwell Great Review Rare

LMaxwell

Posted
Posted
Call me crazy or maybe I am misreading this, but it looks like in order to get any type of credit, the cruise has to be booked directly with AMEX travel. Can someone please verify/confirm this? Please see rules below:

---

 

That is a different promotion.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...