non-refundable and refundable OBC, which is used first?

[aprilsp88]

Hi,

 

If I have both non-refundable and refundable OBC, which will get used first? I assume it should be non-refundable, but I can't find any documentation regarding it.

 

When I print out the statement onboard, would it show which OBC got deducted first?

 

Thanks,

April

[GJCruiser]

My experience is the non-refundable is consumed first.

There is no indication of the individual types of SBC on your folio.

 

Hope that helps.

[paul929207]

Non refundable OBC is used first

[easyboy]

I guess it’s the value of the non-refundable OBC that is tracked by the system when charges are applied.

 

 

Sent from my iPhone using Forums

[wheezedr]

Non refundable OBC is used first

Agree. That how it has always been for ours

[NavyVeteran]

Non-refundable OBC is used first. If two passengers in a cabin use the same credit card, then the OBC is effectively combined. If they use different credit cards, then it is not.

 

Your folio shows the total amount of non-refundable OBC and the amount remaining and the total amount of refundable OBC and the amount remaining.

 

I recommend you print a copy of your folio the first or second day of the cruise and double check that all of the OBC is recorded directly. I have had cases of missing OBC but Passenger Services has always fixed the problem. It helps that I always ask by the second day and that I always have printed copies of documentation of all of my OBC.

[aprilsp88]

Thanks everyone's reply and suggestion. This forum is always very helpful.

 

April

[riclop]

Non refundable.

[Pierlesscruisers]

My experience is the non-refundable is consumed first.

There is no indication of the individual types of SBC on your folio.

 

Hope that helps.

 

Look in your cruise personalizer. The refundable OBC is indicated by an asterisk.

 

Tom

[Lucky TGO]

Look in your cruise personalizer. The refundable OBC is indicated by an asterisk.

 

Tom

That’s good to know. With my wife I don’t have to worry about my OBC it’s gone within hours.:eek::eek:.

Tony

[satxdiver]

That’s good to know. With my wife I don’t have to worry about my OBC it’s gone within hours.:eek::eek:.

Tony

 

Interesting, I seem to have that same problem myself. ;p;p