RCCL Website

[kim826]

same error message here.

[elizabethbp]

I cannot log in either though able to yesterday

[EndlessSea]

You are not the only one. I am unable to log is as well even though I have waited a few hours between attempts. Good old RCCL website issues again!

[LenSanCruise]

I am also unable to log t. It just keeps giving me an error message.

[JR_Angus]

Tried several times today same issue. Finally called Customer Service this afternoon and they attempted to effect password change. Still unable to login. They have opened a ticket with their IT Dept and advised to try on and off with the new password they imput. Just tried now still no luck. The Rep stated that the website continues to have problems since they change the login screen. Being worked on. No estimate when it will be rectified.

[QTBabyNurse]

I can't log in either....keeps saying to "try again". Grrrr.......:rolleyes::rolleyes::rolleyes:

[nivek82]

Clear your cache.

 

Change browsers.

 

One or both of those should work.

 

Did it work for you?

[mag19]

Their site is down and IT is working on it

 

Sent from my Moto G (5) Plus using Forums mobile app

[Big_G]

I've been trying to log into the RCCL website for the last several day and can't. Anyone else having this problem? Just want to be sure it's not me! Thanks!

Feeling your pain. We haven't had a problem except for a couple of days after the new site came on line. We've been on Adventure since Saturday and have been able to login. Tried all the previous mentioned tricks with no luck. Good luck.

 

Sent from my XT1254 using Tapatalk

[vdecas]

I cannot login either since this morning. I was trying to make the online check in, but I cannot login.

Edited May 9, 2018 by vdecas
Addinfo

[ramrax4]

If I try to log on to the website I get an error message. However, I was able to access my reservation using an email confirmation from RCI, Royal Caribbean Countdown to Cruise, click on the link and input your confirmation and cruise info.

Hope this helps

[CruiszBug]

I was able to "back door" to My Cruise Planner and Cruise Check-In also. But no way no how will it let me log-in on the new website dashboard!

[Merion_Mom]

It's working again!

 

Try now.

[changinlat]

Cruise Planner portion of web site still isn't working. Using the backdoor link somebody listed above gets me a "Reservation is being modified". Can't access anything.

[Merion_Mom]

Cruise Planner portion of web site still isn't working. Using the backdoor link somebody listed above gets me a "Reservation is being modified". Can't access anything.

I don't know what to tell you. It's working for me.

[Deedeelynn]

I keep trying to log in. The message "We're unable to complete your request, so please try again later." is displayed at the bottom of the window. Had no problems yesterday.

 

Anyone else with this issue?

Same problem here! I went back in about 15 minutes ago and I was able to get in! I don’t like how you have to wait to do online check in 90 days before! I would do check in right when I booked! I’m scared reading people’s comments about how you can’t post a credit card or they can’t print! What a fiasco!

[CruiszBug]

It's working for me, too! Yay!

[Jasukkie]

I can't get in, even using incognito mode which has worked for me in the past. Far and away the worst online presence of any major corporation.

[Merion_Mom]

Same problem here! I went back in about 15 minutes ago and I was able to get in! I don’t like how you have to wait to do online check in 90 days before! I would do check in right when I booked! I’m scared reading people’s comments about how you can’t post a credit card or they can’t print! What a fiasco!

It has been 90 days for a couple of years now.

[alaskawdw12]

Still not working for me either, I get the same "we're unable to complete your request"message I've been getting since Saturday. I am able to access the cruise planner, but nothing else.

[steamboats]

Works for me now but shows me with 0 points and as pre Gold... still showing my past cruises :'):')! It´ll be quite a task to convince the C&A Loyality Ambassador that I will reach the 140 points for the first crystal block on my upcoming Symphony cruise :')!

 

steamboats

[soremekun]

It's working for me now as well and everything seems accurate.

 

Sent from my SM-G955U using Forums mobile app

[Clarea]

Works for me now but shows me with 0 points and as pre Gold... still showing my past cruises :'):')! It´ll be quite a task to convince the C&A Loyality Ambassador that I will reach the 140 points for the first crystal block on my upcoming Symphony cruise :')!

 

steamboats

You probably won't have a problem. I'll bet the LA gets their info from the mainframe and/or back end database, which are probably working fine.

[AUtigerlady]

This “new and approved” website has been nothing but garbage since they rolled it out well over a month ago!! I think they have had more than enough time to work out the “bugs”!!

 

Sure wish they would hire a real IT team to straighten this mess out!

 

Good luck everyone!!

 

Hitting the LIKE button on this post! :mad::mad:

[steamboats]

You probably won't have a problem. I'll bet the LA gets their info from the mainframe and/or back end database, which are probably working fine.

 

Bob, what database :')! I´ve been on the 2 night pre inaugural of the Symphony which was actually a 4 night trip for all RCI employees (while we had to leave after 2 nights - even my SeaPass Card says 4 nights). So my past cruises show 4 points for this cruise I´m not even supposed to get any points. But my point count did not rise by 4. It was just in my cruise history. Usually we are credited the points for those pre inaugurals invitation only cruises and then the points disappear later. This time it´s the first time I get more points than I had nights and the points haven´t disappeared since the end of March. Anyway with the upcoming Symphony cruise I do hit the 140 point mark (on the last night of the cruise). So I have to talk to the C&A LA anyway to make sure I get it - pretty likely just to receive the answer that they don´t have them yet.

 

steamboats