How to access my cruise planner

[tracey27]

we have booked through cruise 118 and don't travel until next May but just thought I would see what the online planner was all about , but it says there's an error so not sure if I've done something wrong ? Is it too early to access it and not sure I'm even in the right place to start with X

[davekathy]

we have booked through cruise 118 and don't travel until next May but just thought I would see what the online planner was all about , but it says there's an error so not sure if I've done something wrong ? Is it too early to access it and not sure I'm even in the right place to start with X

 

Not too early. Have you logged in using your email address and password. Should take you to your upcoming cruise(s). Click on Cruise Planner.

[Ourusualbeach]

Easiest way is to go in through the back door. No need to set up an account. All you need is Rotoyals reservation number (not your TA’s)

 

https://secure.royalcaribbean.com/asr/login.do?cS=NAVBAR&pnav=3&snav=3

[Cincy2]

I tried to get onto cruise planner today and got directed to the customer support page 3 times. First 2 times it said "error -unable to unlock this reservation" and the 3rd time it said "unable to locate booking ". My anxiety got the better of me and I called to make sure that nothing had happened to my reservation .

[blueridgemama]

My cruise is August 2019 When I go to cruise planner I am unable to get into dining or entertainment. How far out do they open for reservations. I can reserve spa, excursions and beverage packages. Thsnks

[Biker19]

My cruise is August 2019 When I go to cruise planner I am unable to get into dining or entertainment. How far out do they open for reservations. I can reserve spa, excursions and beverage packages. Thsnks

It varies - you are too far out.

[Ashland]

Easiest way is to go in through the back door. No need to set up an account. All you need is Rotoyals reservation number (not your TA’s)

 

https://secure.royalcaribbean.com/asr/login.do?cS=NAVBAR&pnav=3&snav=3

This is the easiest way to access your cruise planner now....it used to be easy to log on with my C&A info...not any longer with all the "improvements" :rolleyes: RCI has managed to do to their website.

[Merion_Mom]

I have gone straight into my Cruise Planner several times today without any special work-arounds.

[Ashland]

I have gone straight into my Cruise Planner several times today without any special work-arounds.

That was exactly what I was trying to say too...I just go onto their site and go into my cruise planner with my reservation number.... not my C&A info..I wouldn't know how to backdoor it as some call it ;)

 

Have been in/out cruise planners several times over the last week planning my DS & new DIL's July honeymoon cruise....and my upcoming Sept B2B...no problems.

[davekathy]

I have gone straight into my Cruise Planner several times today without any special work-arounds.

Same here. Even today for both of our March 2019 cruises.