klfrodo Posted July 6, 2018 #1 Share Posted July 6, 2018 In a GS on Brilliance of The Seas. Sailing in 9 days. Shouldn't the concierge have reached out to us by now? Link to comment Share on other sites More sharing options...
RSLeesburg Posted July 6, 2018 #2 Share Posted July 6, 2018 In a GS on Brilliance of The Seas.Sailing in 9 days. Shouldn't the concierge have reached out to us by now? For our last cruise, we got our letter 4 days before we were set to board - and while we were on the ship, we saw the concierge sending out emails one or two days before then next guests were set to board. Link to comment Share on other sites More sharing options...
BlueSkySailing Posted July 6, 2018 #3 Share Posted July 6, 2018 Was on Brillance Dec. 2016 and he reached out about a week out with the welcome letter. Happy Sailing!!! Link to comment Share on other sites More sharing options...
Clarea Posted July 6, 2018 #4 Share Posted July 6, 2018 In a GS on Brilliance of The Seas.Sailing in 9 days. Shouldn't the concierge have reached out to us by now? Sometimes they don't send an email. If you need to communicate with the concierge, don't hesitate to send them an email. Link to comment Share on other sites More sharing options...
RVRCLC Posted July 6, 2018 #5 Share Posted July 6, 2018 In a GS on Brilliance of The Seas. Sailing in 9 days. Shouldn't the concierge have reached out to us by now? Our email came when we were in the car, on the way to the port. Just keep checking and have a wonderful cruise. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
George C Posted July 6, 2018 #6 Share Posted July 6, 2018 We normally get it about 5 days before, we had a great concierge on brilliance, also that’s my favorite concierge lounge Link to comment Share on other sites More sharing options...
Rare island lady Posted July 6, 2018 #7 Share Posted July 6, 2018 We usually get it around 5 days before the sail date. Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted July 6, 2018 #8 Share Posted July 6, 2018 Typically, we get ours 4-5 days out. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare island lady Posted July 6, 2018 #9 Share Posted July 6, 2018 We normally get it about 5 days before, we had a great concierge on brilliance, also that’s my favorite concierge lounge And unfortunately that is where I broke my foot this last Brilliance cruise...on the first night no less. :( Beware of the uneven floor from tile to carpet near the "happy tiser" buffet and coffee machines. :( Not the way to start a cruise season. :eek: Link to comment Share on other sites More sharing options...
klfrodo Posted July 6, 2018 Author #10 Share Posted July 6, 2018 Thanks for the responses. We'll already be in Amsterdam by the time the Welcome letter arrives. Link to comment Share on other sites More sharing options...
Rare island lady Posted July 6, 2018 #11 Share Posted July 6, 2018 Thanks for the responses.We'll already be in Amsterdam by the time the Welcome letter arrives. Mine gets emailed to me...do you have email access in Amsterdam? Link to comment Share on other sites More sharing options...
ONECRUISER Posted July 6, 2018 #12 Share Posted July 6, 2018 Last year was 5 days for me, 4 the year before.... Link to comment Share on other sites More sharing options...
spookwife Posted July 6, 2018 #13 Share Posted July 6, 2018 In a GS on Brilliance of The Seas.Sailing in 9 days. Shouldn't the concierge have reached out to us by now? not necessarily. sometimes you don't get a welcome letter at all. but usually only a week out when there is Link to comment Share on other sites More sharing options...
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