dexddd Posted January 23, 2020 #26 Share Posted January 23, 2020 19 hours ago, HuliHuli said: We are happy to have crew contact, even at dinner. On our Escape cruise, the Maître d' and Head Chef stopped by our table for comments and after a brief discussion, the Maître d' provided a complementary bottle of wine to go with our dinner. Come on down! We like that too. I actually meant are the CN folks trying to sell you certs at dinner? Link to comment Share on other sites More sharing options...
DCP Posted January 24, 2020 #27 Share Posted January 24, 2020 After reading through the comments, I can guess why some folks got *treats* and others didn't! LOL!! We have been asked on several occasions about our experiences on the ship we're on. We must be the odd ones out, we got treats (with the card from the person who spoke with us) each and every time. Once our son in law was even given a bottle of homemade hot sauce from the maitre'd on the Pearl - his mother made the sauce. It pays to be nice, and gracious even when you do have complaints or concerns. (at least in our case!) Link to comment Share on other sites More sharing options...
david_sobe Posted January 24, 2020 #28 Share Posted January 24, 2020 (edited) 7 hours ago, DCP said: After reading through the comments, I can guess why some folks got *treats* and others didn't! LOL!! We have been asked on several occasions about our experiences on the ship we're on. We must be the odd ones out, we got treats (with the card from the person who spoke with us) each and every time. Once our son in law was even given a bottle of homemade hot sauce from the maitre'd on the Pearl - his mother made the sauce. It pays to be nice, and gracious even when you do have complaints or concerns. (at least in our case!) Really. You imply because you think you are so nice and so special, NCL likes you more and gave you a "treat" while other people got secretly blacklisted: NO TREAT. LMAO We are all so jealous of the bottle of hot sauce. Yes its probably on the survey checklist Treat or no treat 🤣 Edited January 24, 2020 by david_sobe 1 Link to comment Share on other sites More sharing options...
DCP Posted January 29, 2020 #29 Share Posted January 29, 2020 LOL, well, I stand by if you're nice to others, they'll be nice to you. 🙂 And BTW, the hot sauce was AMAZING. 1 Link to comment Share on other sites More sharing options...
Markanddonna Posted January 29, 2020 #30 Share Posted January 29, 2020 I was on two B2b cruises and complimented the customer service folks on their pleasant demeanor. While they both were very nice, MSC delivered two caps and two small travel bags to our cabin as thanks with a note. Nothing from NCL, but I wasn't expecting anything. 1 Link to comment Share on other sites More sharing options...
MrsKC08 Posted January 29, 2020 #31 Share Posted January 29, 2020 On 1/19/2020 at 9:52 PM, casofilia said: This is an NCL thing. Princess don't give you anything at all even when you politely point out gross failures to proof read important documents. This is not true. We've sailed several times on Princess, and there were a few times we just happened to mention something either in light conversation with our waiter, or at Guest Services, and we received nice little "treats" as others have called it. 1 Link to comment Share on other sites More sharing options...
F27TW Posted January 29, 2020 #32 Share Posted January 29, 2020 Sound kinda like that chef might be wantin to BRING some kinda "treat" of his own to that room 😉😉😉 Link to comment Share on other sites More sharing options...
Rare Newleno Posted January 30, 2020 #33 Share Posted January 30, 2020 On 1/22/2020 at 4:15 PM, swmichigan cruiser said: Even if they don't send you anything one of the best things NCL does is having their people out greeting people and asking the passengers what they can do for them. We have received things sent to our cabin on many NCL cruises but the interaction is even more special. They do such a great thing about attending the M&G and handing out their cards and getting to know the passengers. We have been fortunate to cruise a lot and from our experiences no other cruise line comes close to NCL for having their staff out meeting the people. Hmm i dont want much interaction although i really appreciate the hard work, been on the jewel for 40 days , another great deal syd round trip but i doubt i will we go because everyone recognizes us as those wierdos that cruise all time, got to go to a different ship 1 Link to comment Share on other sites More sharing options...
DCP Posted February 26, 2020 #34 Share Posted February 26, 2020 Just a quick addition to this subject. We are just off the Getaway, were approached in the MDR, and talked briefly with the two that stopped at our table, they asked for out cabin number. Later that night we had a dozen chocolate chip cookies delivered to our cabin (no note saying who they were from this time though!). I am assuming they were from the gentlemen who stopped at our table and asked how our cruise was. Once again, we got a *treat*. 🙂 Link to comment Share on other sites More sharing options...
PelicanBill Posted February 26, 2020 #35 Share Posted February 26, 2020 I got a treat for contacting the Guest Services Manager to tell them about the boarding stampede that knocked over the mobility assistance boarding group - so they would leave more time after they go before they release the hounds. And on out last trip, the cruise critic meet n mingle was repeated on the last sea day to ask for our feedback and the officers came and sat at our tables for discussions. I have always found the Officers and staff and crew on NCL to be very approachable and interested to talk to us. I believe it's the culture. I did NOT get the same on Anthem of the Seas last year. I think it's a key difference. Link to comment Share on other sites More sharing options...
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