Rare azbirdmom Posted March 12, 2020 #226 Share Posted March 12, 2020 21 minutes ago, tntornadox said: It seems the cancellation form has been paused. It's not loaded for me in over an hour now. I filled one out and got the confirmation email. Because it only allowed one passenger name and I didn't see that the form extended to everyone on the reservation number, I tried to go back in and fill one out for my husband and got the message below. Have tried three different browsers and an incognito window so you may be right that it's paused. Will try later! And bravo to Princess for making this decision. We will definitely be back on board when Princess ships are sailing again. Link to comment Share on other sites More sharing options...
Schonert Posted March 12, 2020 #227 Share Posted March 12, 2020 Glad they are doing this, my Mom was booked on Costa and their cancelled cruise they have only been offered a FCC. Link to comment Share on other sites More sharing options...
Laurie S. Posted March 12, 2020 #228 Share Posted March 12, 2020 Never got a call, and am not going to try at this time. Don't want to spend hours on hold. We (two of us) just picked the cruise and I paid the deposit. We have a club class mini-suite, gratuities paid, and premium beverage package with the booking. We didn't cancel the cruise, Princess cancelled it. We were ready to go! 1 Link to comment Share on other sites More sharing options...
voljeep Posted March 12, 2020 #229 Share Posted March 12, 2020 Independence of the Seas - pulling out now PE/FLL ... Carnival Sensation to follow Link to comment Share on other sites More sharing options...
brisalta Posted March 12, 2020 #230 Share Posted March 12, 2020 1 hour ago, joe d said: Is the online cancellation system still working? I was able to cancel one cruise but not the second one. Read the FAQ at https://www.princess.com/news/pdfs/voluntary-60-day-pause-of-global-ship-operations.pdf Link to comment Share on other sites More sharing options...
bonsai3s Posted March 12, 2020 #231 Share Posted March 12, 2020 Thank you Princess. Link to comment Share on other sites More sharing options...
Justalone Posted March 12, 2020 #232 Share Posted March 12, 2020 16 minutes ago, voljeep said: Independence of the Seas - pulling out now PE/FLL ... Carnival Sensation to follow are you seeing the Sail Away party? Link to comment Share on other sites More sharing options...
beg3yrs Posted March 12, 2020 #233 Share Posted March 12, 2020 1 hour ago, Snuffie said: Where will the ships dock/moor for the next 60 days? Lots of ships anchor off-shore while waiting for their next sailing to be scheduled. 1 Link to comment Share on other sites More sharing options...
brisalta Posted March 12, 2020 #234 Share Posted March 12, 2020 54 minutes ago, tntornadox said: It seems the cancellation form has been paused. It's not loaded f;or me in over an hour now. The compensation request form page currently shows the following: Note that the link to the compensation request form is embedded in https://www.princess.com/news/pdfs/voluntary-60-day-pause-of-global-ship-operations.pdf Link to comment Share on other sites More sharing options...
jpj39 Posted March 12, 2020 #235 Share Posted March 12, 2020 God willing this will be over in 2 months princess will come back stronger all Princess loyal customers will be onboard you go Princess 2 Link to comment Share on other sites More sharing options...
voljeep Posted March 12, 2020 #236 Share Posted March 12, 2020 4 minutes ago, beg3yrs said: Lots of ships anchor off-shore while waiting for their next sailing to be scheduled. cruise ships with 800+ crew ??? Link to comment Share on other sites More sharing options...
remydiva Posted March 12, 2020 #237 Share Posted March 12, 2020 38 minutes ago, azbirdmom said: I filled one out and got the confirmation email. Because it only allowed one passenger name and I didn't see that the form extended to everyone on the reservation number, I tried to go back in and fill one out for my husband and got the message below. Have tried three different browsers and an incognito window so you may be right that it's paused. Will try later! And bravo to Princess for making this decision. We will definitely be back on board when Princess ships are sailing again. It said just one name per booking # Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted March 12, 2020 #238 Share Posted March 12, 2020 1 minute ago, remydiva said: It said just one name per booking # Thanks for confirming! I read the whole thing and did not see that. Link to comment Share on other sites More sharing options...
brisalta Posted March 12, 2020 #239 Share Posted March 12, 2020 1 minute ago, azbirdmom said: Thanks for confirming! I read the whole thing and did not see that. The original payment would be per reservation number not per passenger hence the same with refund related matters.. Link to comment Share on other sites More sharing options...
remydiva Posted March 12, 2020 #240 Share Posted March 12, 2020 1 minute ago, brisalta said: The original payment would be per reservation number not per passenger hence the same with refund related matters.. No problem...mine autofilled (thanks Google) so I noticed the line above my name. Link to comment Share on other sites More sharing options...
cltnccruisers Posted March 12, 2020 #241 Share Posted March 12, 2020 33 minutes ago, Laurie S. said: Never got a call, and am not going to try at this time. Don't want to spend hours on hold. We (two of us) just picked the cruise and I paid the deposit. We have a club class mini-suite, gratuities paid, and premium beverage package with the booking. We didn't cancel the cruise, Princess cancelled it. We were ready to go! Right, Princess cancelled us. So I filled out the form same as you. So you booked the new cruise, paid the deposit then your FCC was applied automatically? Link to comment Share on other sites More sharing options...
Laurie S. Posted March 12, 2020 #242 Share Posted March 12, 2020 2 minutes ago, cltnccruisers said: Right, Princess cancelled us. So I filled out the form same as you. So you booked the new cruise, paid the deposit then your FCC was applied automatically? No, it has not been applied yet. We did not want to lose out on the deal, so I paid for the deposit. Final payment isn't due until September 11th so by then this should all be figured out. Worse case, I will have $400 OBC from the deposit and I can have fun with that! Link to comment Share on other sites More sharing options...
esper10 Posted March 12, 2020 #243 Share Posted March 12, 2020 2 minutes ago, cltnccruisers said: Right, Princess cancelled us. So I filled out the form same as you. So you booked the new cruise, paid the deposit then your FCC was applied automatically? I can’t do it. I tried few times and I’m sure if I call no one will answer. So now what???? Link to comment Share on other sites More sharing options...
mrsihopes Posted March 12, 2020 #244 Share Posted March 12, 2020 Filled out the form to princess with my booking information for refund. Did not know, when I sent it in that the other person in my stateroom filled it out and sent it in too. Hope it will all work out and I really do Appreciate Princess and all they have done. 🙂 Link to comment Share on other sites More sharing options...
cltnccruisers Posted March 12, 2020 #245 Share Posted March 12, 2020 9 minutes ago, Laurie S. said: No, it has not been applied yet. We did not want to lose out on the deal, so I paid for the deposit. Final payment isn't due until September 11th so by then this should all be figured out. Worse case, I will have $400 OBC from the deposit and I can have fun with that! OK, that makes sense. I've been in IT since 1979 and didn't think they could be applying anything yet. Enjoy your new cruise. We're doing a Southern Caribbean in September on Equinox - Key West, Cayman, ABCs. 1 Link to comment Share on other sites More sharing options...
kiwichick62 Posted March 12, 2020 #246 Share Posted March 12, 2020 The survey is currently not available/working for me. Link to comment Share on other sites More sharing options...
Buddy604 Posted March 12, 2020 #247 Share Posted March 12, 2020 7 hours ago, FM said: Troubling news continues ... Coronavirus is plauging the stock markets, pushing Royal Caribbean Cruise, American Airlines and Occidental Petroleum close to bankruptcy. https://www.ccn.com/the-u-s-stock-market-crash-will-bankrupt-these-3-companies/ Not sure I’d take anything from CCN (no relation to CNN) without a grain of salt. They’re a Norway based cryptocurrency site, with a nut job bias. 2 2 Link to comment Share on other sites More sharing options...
PrincessLuver Posted March 12, 2020 #248 Share Posted March 12, 2020 2 hours ago, MISTER 67 said: Here is the big question, does anyone think this virus will go away in 2 months? Without a vaccine, I doubt it. Thing to hope for is that warmer weather will make this crud go away like the regular flu. We were booked on the Regal for the 3/29 sailing and did the paperwork for the refund, no big deal if it takes awhile, Princess has to be overwhelmed. Now we are waiting to see what the other cruise lines are going to do, we are booked on an early August cruise on the Celebrity Equinox. With everything being shut down in the country I expect the other lines to follow Princess. I guess we can only look at what has happened to other countries......it has spread pretty far and pretty fast and it seems there is no vaccine or treatment for it....if I were a betting person I would wager it is going to be with us for more than 2 months if China, Japan, Korea, Iran and Italy are any indication..... Link to comment Share on other sites More sharing options...
Kruznkat Posted March 12, 2020 #249 Share Posted March 12, 2020 I’m confused on this too! Link to comment Share on other sites More sharing options...
PrincessLuver Posted March 12, 2020 #250 Share Posted March 12, 2020 8 minutes ago, mrsihopes said: Filled out the form to princess with my booking information for refund. Did not know, when I sent it in that the other person in my stateroom filled it out and sent it in too. Hope it will all work out and I really do Appreciate Princess and all they have done. 🙂 My wife and I each received one and filled it out....usually when Princess issues a refund it will be split between the both of us even though only one of us paid for everything..... Link to comment Share on other sites More sharing options...
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