Harvey1976 Posted September 12, 2020 #4126 Share Posted September 12, 2020 Another suprise today all outstanding amounts have now been credited. Have also received a refund twice one credited to the bank and the same amount by cheque. 2 Link to comment Share on other sites More sharing options...
grapau27 Posted September 12, 2020 #4127 Share Posted September 12, 2020 47 minutes ago, Harvey1976 said: Another suprise today all outstanding amounts have now been credited. Have also received a refund twice one credited to the bank and the same amount by cheque. Great news to finally get all your outstanding amounts credited. Link to comment Share on other sites More sharing options...
AnnieC Posted September 12, 2020 #4128 Share Posted September 12, 2020 1 hour ago, Harvey1976 said: Another suprise today all outstanding amounts have now been credited. Have also received a refund twice one credited to the bank and the same amount by cheque. Didn't that happen to (I think) Major Tom? Not sure what the outcome of his double refund was, but remember that he returned the cheque, and, long after the event, P&O hadn't cashed it. Link to comment Share on other sites More sharing options...
Harvey1976 Posted September 12, 2020 #4129 Share Posted September 12, 2020 Well I have already put it in my bank. If P&O chase it then I will refund them back in 6 months. 1 Link to comment Share on other sites More sharing options...
Harry Peterson Posted September 12, 2020 #4130 Share Posted September 12, 2020 9 minutes ago, Harvey1976 said: Well I have already put it in my bank. If P&O chase it then I will refund them back in 6 months. Careful......that falls within the definition of theft. 2 Link to comment Share on other sites More sharing options...
jeanlyon Posted September 12, 2020 #4131 Share Posted September 12, 2020 It really does smack of total incompetence. If we know about 2 people who have had refunds twice, think how many others there must be. Their systems shouldn't allow a second refund. Link to comment Share on other sites More sharing options...
Harvey1976 Posted September 12, 2020 #4132 Share Posted September 12, 2020 41 minutes ago, Harry Peterson said: Careful......that falls within the definition of theft. Not if you are agreeing to pay it back it’s not. Link to comment Share on other sites More sharing options...
majortom10 Posted September 12, 2020 #4133 Share Posted September 12, 2020 (edited) 3 hours ago, Harvey1976 said: Another suprise today all outstanding amounts have now been credited. Have also received a refund twice one credited to the bank and the same amount by cheque. Best of luck if you have to reimburse any monies to Carnival UK I have been trying to repay double refund received once by cheque and once to credit card since May with Cunard. Sent 2 cheques one they said they never received sent another and they acknowledged receipt but have not cashed the cheque. I get the impression that Cunard have that much money they dont want it back and its not a small amount of money either. I also during this time had an e-mail from Carnival UK Finace Dept. saying I owed them money and were asking for refund of more than the actual cruise cost. Finance Dept. for Carnival UK are doing refunds for both P&O and Cunard and are in a total mess. Edited September 12, 2020 by majortom10 1 1 Link to comment Share on other sites More sharing options...
Adawn47 Posted September 12, 2020 #4134 Share Posted September 12, 2020 2 minutes ago, Harvey1976 said: Not if you are agreeing to pay it back it’s not. I'm sure you intend to, otherwise you wouldn't have posted it on here.😉 Avril Link to comment Share on other sites More sharing options...
Harvey1976 Posted September 12, 2020 #4135 Share Posted September 12, 2020 If they ask for it back I will pay it back. Link to comment Share on other sites More sharing options...
majortom10 Posted September 12, 2020 #4136 Share Posted September 12, 2020 6 minutes ago, Harvey1976 said: Not if you are agreeing to pay it back it’s not. I am afraid it is I have been trying for 4 months to refund over payment so hav ekept evry e-mail and Facebook message from Cunard just to cover my tracks. Link to comment Share on other sites More sharing options...
Harvey1976 Posted September 12, 2020 #4137 Share Posted September 12, 2020 I’m not going to loose sleep over it we are not talking about £1000’s here. Link to comment Share on other sites More sharing options...
majortom10 Posted September 12, 2020 #4138 Share Posted September 12, 2020 5 minutes ago, Harvey1976 said: I’m not going to loose sleep over it we are not talking about £1000’s here. Mine is and even though I was trying to reimburse it and Cunard knew that in between sending first cheque and second cheque received a threatening official e-mail from Cunard saying that I owed them money as if I was in the wrong. Link to comment Share on other sites More sharing options...
Harry Peterson Posted September 12, 2020 #4139 Share Posted September 12, 2020 13 minutes ago, Harvey1976 said: Not if you are agreeing to pay it back it’s not. I'm afraid it is. Your decision entirely of course, but unless you advise the company making the double payment it's covered by the Theft Act 1968. http://news.markellaw.co.uk/post/102ehsh/accidental-deposits-in-your-bank-account-what-would-you-do Link to comment Share on other sites More sharing options...
Adawn47 Posted September 12, 2020 #4140 Share Posted September 12, 2020 51 minutes ago, Harvey1976 said: 46 minutes ago, Harvey1976 said: I’m not going to loose sleep over it we are not talking about £1000’s here. It doesn't matter whether it's £10 or £1,000 it doesn't belong to you. If you think it's such an insignificant amount, then why did you bother to request a refund? Avril 2 Link to comment Share on other sites More sharing options...
Dermotsgirl Posted September 12, 2020 #4141 Share Posted September 12, 2020 1 hour ago, Harvey1976 said: I’m not going to loose sleep over it we are not talking about £1000’s here. A mistake has been made. it just so happens that the mistake was in your favour. If it was the other way round and you been refunded less than you were entitled to, you’d be going loopy if the people who owed you the money took this attitude! Link to comment Share on other sites More sharing options...
Adawn47 Posted September 12, 2020 #4142 Share Posted September 12, 2020 52 minutes ago, majortom10 said: Mine is and even though I was trying to reimburse it and Cunard knew that in between sending first cheque and second cheque received a threatening official e-mail from Cunard saying that I owed them money as if I was in the wrong. There are so many departments dealing with a lot of different issues, that it sounds like one hand doesn't know what the other hand is doing. They're too busy running around in circles chasing their tails, and we know what happens to them then, don't we?😁 Avril Link to comment Share on other sites More sharing options...
Manx buoy Posted September 12, 2020 #4143 Share Posted September 12, 2020 Anybody hoping for an extension for balance payment has had it they’ve just posted this on their own FB page 1 Link to comment Share on other sites More sharing options...
grapau27 Posted September 12, 2020 #4144 Share Posted September 12, 2020 3 minutes ago, Manx buoy said: Anybody hoping for an extension for balance payment has had it they’ve just posted this on their own FB page Thanks for posting. It is unfair that they expect people to pay 3 months in advance when there has been no P&O ships cruising for 6 months and probably none now until 2021. I expect a lot of people will cancel when final payment is due. 3 Link to comment Share on other sites More sharing options...
AnnieC Posted September 12, 2020 #4145 Share Posted September 12, 2020 Just now, grapau27 said: Thanks for posting. It is unfair that they expect people to pay 3 months in advance when there has been no P&O ships cruising for 6 months and probably none now until 2021. I expect a lot of people will cancel when final payment is due. Absolutely, plus they have no idea of what they are paying for, where it's going, or anything much else. 1 Link to comment Share on other sites More sharing options...
Harvey1976 Posted September 12, 2020 #4146 Share Posted September 12, 2020 2 hours ago, Adawn47 said: It doesn't matter whether it's £10 or £1,000 it doesn't belong to you. If you think it's such an insignificant amount, then why did you bother to request a refund? Avril I requested the refund as the amount for the cruise was over £5000, the refund came back in 3 parts, well 4 if you include the cheque. If they chase me for the money. I am happy to pay it back due to their error. However there is no chance that I am wasting anymore time calling p&o after calling them so many times over the last 6 months and their “customer service” staff being next to useless. Link to comment Share on other sites More sharing options...
grapau27 Posted September 12, 2020 #4147 Share Posted September 12, 2020 1 minute ago, AnnieC said: Absolutely, plus they have no idea of what they are paying for, where it's going, or anything much else. Exactly. Link to comment Share on other sites More sharing options...
majortom10 Posted September 12, 2020 #4148 Share Posted September 12, 2020 Just now, Harvey1976 said: I requested the refund as the amount for the cruise was over £5000, the refund came back in 3 parts, well 4 if you include the cheque. If they chase me for the money. I am happy to pay it back due to their error. However there is no chance that I am wasting anymore time calling p&o after calling them so many times over the last 6 months and their “customer service” staff being next to useless. Like previously said by others if you knowingly keep money that has been paid to you by mistake and you know that then you are breaking the law and asking for trouble. 2 Link to comment Share on other sites More sharing options...
grapau27 Posted September 12, 2020 #4149 Share Posted September 12, 2020 2 minutes ago, majortom10 said: Like previously said by others if you knowingly keep money that has been paid to you by mistake and you know that then you are breaking the law and asking for trouble. I'm sure they will pay the error money back because they would have kept quiet about it if they were going to keep it. Graham. Link to comment Share on other sites More sharing options...
Manx buoy Posted September 12, 2020 #4150 Share Posted September 12, 2020 7 minutes ago, AnnieC said: Absolutely, plus they have no idea of what they are paying for, where it's going, or anything much else. And how are some people saying they’re being allowed extensions🤷♂️ Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now