Can't sign in to Princess to view booked cruises

[RoperDK]

Anyone else having this problem right now?  Using and have always used Microsoft Edge.

[franktown]

Not having a problem.  Using Google chrome.  I did have a problem last evening.

Edited January 7, 2021 by franktown
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[paul929207]

no problem here at 9:17am , EDT

[skynight]

No problem here.

[Musky Ike]

9 minutes ago, paul929207 said:

no problem here at 9:17am , EDT

Thanks for the hope. Not working here yet.

[dog]

Not working properly for me

[tillys mom]

Mine was messing up too.

[triple7tahoe]

It was down yesterday (or at least acting weird) and came back this AM.  Now unable to check EZ Air for our UK flights-in November-I have not tried other cruises.

[dog]

Back working 

[RoperDK]

Thanks for the replies.  I am able to sign in now!  Always seems to happen when you are desperate to find out something about your booking!  😁

[kiwimum]

The ability to change or check on existing air bookings seems to be having issues.

[trbarton]

I just looked at my bookings with no problems. I would suggest trying a different browser. 
 

Anyone with problems let us know what happens. 
 

Tom😎

[pmCruiser]

I can currently sign in and view my booking.  But, I cannot book E-ZAir.  If I view the cruise that I’m interested in – not my booking, but as if I was interested in the cruise – I can see what flights are available and the cost for those flights.  When I return to my booking on the Princess website and try to make an E-ZAir booking, a new screen opens and then nothing happens.

[dog]

Last 2-3 days I had some problems. Improved now. Did nothing different to get it working properly. 

[Ombud]

1 hour ago, pmCruiser said:

cannot book E-ZAir.  

Me either but that's ok. It's not until December and I'm still trying to figure out if I want to come in early or stay after the cruise ..... probably week downunder post cruise

[lhsail]

14 hours ago, kiwimum said:

The ability to change or check on existing air bookings seems to be having issues.

Same problem here. 

[pmCruiser]

7 hours ago, pmCruiser said:

I can currently sign in and view my booking.  But, I cannot book E-ZAir.  If I view the cruise that I’m interested in – not my booking, but as if I was interested in the cruise – I can see what flights are available and the cost for those flights.  When I return to my booking on the Princess website and try to make an E-ZAir booking, a new screen opens and then nothing happens.

It appears to be working now....

[Waynetor]

I'm trying to sign in and my membership # has been changed to a new # showing no history

[trbarton]

42 minutes ago, Waynetor said:

I'm trying to sign in and my membership # has been changed to a new # showing no history

Have you called Princess & if so what did they say?

 

Tom🤔

[kiwimum]

Princess has been busy today.   Three of

my cancelled cruises were processed today and the FCD back in my account.  Two more to go.  
 

[Loki S]

I also experienced last Thursday night some really weird things when accessing our bookings on our personal laptop. So decided to jump on another computer and used Microsoft Edge with no problems. It certainly was really weird and random. All good to go now.

Edited January 10, 2021 by Loki S

[dog]

Problem again just now. Had to call them. Nice price drop since I booked a few weeks ago. Cannot get into travel summary right now but can see cruise booked. 

[TNTLAMB]

There were some security problems that I'm not sure are totally resolved. But when having problems if you clear your cookies and cache they resolve.

 

[nbsjcruiser]

oddly enough, I was unable to log in on the weekend with my saved password in google but when I re-typed my email address in all lowercase, it worked. Strange.