annandme Posted May 12, 2021 #1 Share Posted May 12, 2021 I booked a cruise with the "Have It All" promotion and don't understand what is needed to use the shore excursion credit. I took a look online at the excursions for our cruise and found all of them with the usual high cost attached. So, I tried to book a mock excursion to see if it would offer me the $100.00 credit somewhere during the checkout process and it didn't. Does anyone have an explanation or experience on what needs to be done to utilize the promised credit? Link to comment Share on other sites More sharing options...
Rare kazu Posted May 12, 2021 #2 Share Posted May 12, 2021 If I am understanding things correctly, I believe this is like the beverage package, on board credit, etc. You have to wait until you are on board to book the shore excursions to get the credit. At least, that seems to be the case right now. Link to comment Share on other sites More sharing options...
annandme Posted May 12, 2021 Author #3 Share Posted May 12, 2021 Oh...okay. Thanks. Do you happen to know if there is somewhere in my online booking where I can at least confirm the amount of this credit? Link to comment Share on other sites More sharing options...
Rare kazu Posted May 12, 2021 #4 Share Posted May 12, 2021 1 minute ago, annandme said: Oh...okay. Thanks. Do you happen to know if there is somewhere in my online booking where I can at least confirm the amount of this credit? You should have a confirmation from HAL for your booking. It will be on page 2 of it listing all included. If you booked with a TA, they should send it to you and if they haven’t, ask for it. Link to comment Share on other sites More sharing options...
Cruise Suzy Posted May 12, 2021 #5 Share Posted May 12, 2021 from the Terms & Conditions of the Have It All (by clicking on "See Details" of Have It All on Homepage) : Your free shore excursion offer will be available to book pre-cruise by August 29, 2021 or may be booked onboard. 1 Link to comment Share on other sites More sharing options...
canadarocks Posted May 13, 2021 #6 Share Posted May 13, 2021 3 hours ago, Cruise Suzy said: from the Terms & Conditions of the Have It All (by clicking on "See Details" of Have It All on Homepage) : Your free shore excursion offer will be available to book pre-cruise by August 29, 2021 or may be booked onboard. Thanks! I wouldn't want to risk waiting until I'm onboard to book the excursions I really want. 2 Link to comment Share on other sites More sharing options...
DaveOKC Posted May 13, 2021 #7 Share Posted May 13, 2021 9 hours ago, Cruise Suzy said: from the Terms & Conditions of the Have It All (by clicking on "See Details" of Have It All on Homepage) : Your free shore excursion offer will be available to book pre-cruise by August 29, 2021 or may be booked onboard. Good! I would hate to have to book once onboard, as sometimes the popular excursions and/or times are filled before sailings. Link to comment Share on other sites More sharing options...
Sue from Canada Posted May 13, 2021 #8 Share Posted May 13, 2021 Book and pay now for the shore exc. you want. Once onboard, go to the Shore Exc. office to see if any of yours are full. If not, cancelled you booking, get your money back and rebook using your HAL credits. I`ve done this more than once using SBC. 2 Link to comment Share on other sites More sharing options...
Dismomx5 Posted May 14, 2021 #9 Share Posted May 14, 2021 Has HAL ever had the excursion perk before? I've done them with NCL, but for those, I called the excursion extension and was able to book over the phone using my credits. 1 Link to comment Share on other sites More sharing options...
idiebabe Posted May 14, 2021 #10 Share Posted May 14, 2021 I was told today by my PCC that on July 5th the Shore Excursions and Dining Reservations will be able to be booked online and reflect the credit from the Promo. Our Cruise is at the end of August. 1 Link to comment Share on other sites More sharing options...
Trapper44 Posted May 16, 2021 #11 Share Posted May 16, 2021 I was able to book excursions with a price showing a discount. I had to log into my account and then select my cruise and select excursions. 1 Link to comment Share on other sites More sharing options...
rsldonk Posted May 16, 2021 #12 Share Posted May 16, 2021 None of my credits for this are appearing yet but I don’t go for almost another year, so I’m not too worried yet 1 Link to comment Share on other sites More sharing options...
Rare BSR Posted May 16, 2021 #13 Share Posted May 16, 2021 When is the last date to book the "Have it All Promotion"? Link to comment Share on other sites More sharing options...
Cruise Suzy Posted May 16, 2021 #14 Share Posted May 16, 2021 12 minutes ago, BSR said: When is the last date to book the "Have it All Promotion"? It's no longer a promotion. It's an ongoing option. Link to comment Share on other sites More sharing options...
Rare BSR Posted May 16, 2021 #15 Share Posted May 16, 2021 1 hour ago, Cruise Suzy said: It's no longer a promotion. It's an ongoing option. Thanks. Link to comment Share on other sites More sharing options...
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