patty1955 Posted January 17, 2022 #1 Share Posted January 17, 2022 What has Celebrity done to the search feature on their website? I want to look for Asia and Transoceanic cruises. I want to look for both together so I can then sort them by date/price. I've done this in the past and I can do it on every other cruise website that I've tried. I can't find any way to search for more than one destination at a time. Am I missing something? Link to comment Share on other sites More sharing options...
cruise kitty Posted January 17, 2022 #2 Share Posted January 17, 2022 In the destination search box, type in Asia, (comma) transpacific 🙂 1 Link to comment Share on other sites More sharing options...
patty1955 Posted January 17, 2022 Author #3 Share Posted January 17, 2022 4 minutes ago, cruise kitty said: In the destination search box, type in Asia, (comma) transpacific 🙂 Thank you, that works. 1 Link to comment Share on other sites More sharing options...
cruise kitty Posted January 17, 2022 #4 Share Posted January 17, 2022 Just now, patty1955 said: Thank you, that works. you're welcome, it's definitely not the most user friendly site 🙂 Link to comment Share on other sites More sharing options...
cdn_tbird Posted January 18, 2022 #5 Share Posted January 18, 2022 On 1/17/2022 at 1:31 PM, cruise kitty said: you're welcome, it's definitely not the most user friendly site 🙂 X really needs to take a "Less is More" approach to their website. Not everything has to be on the front page. Link to comment Share on other sites More sharing options...
Rare Oceansaway17 Posted January 18, 2022 #6 Share Posted January 18, 2022 I hate how you have to keep reloading for more. X should have the same site as Royal. 1 Link to comment Share on other sites More sharing options...
davekathy Posted January 18, 2022 #7 Share Posted January 18, 2022 (edited) 6 minutes ago, Oceansaway17 said: I hate how you have to keep reloading for more. X should have the same site as Royal. Be careful what you wish for. Same IT dept. 😂 Edited January 18, 2022 by davekathy 2 Link to comment Share on other sites More sharing options...
Rare Oceansaway17 Posted January 18, 2022 #8 Share Posted January 18, 2022 Just now, davekathy said: Be careful what you wish for. Same IT dept. yes but I really think RCI site is a bit better for searching for cruises. Link to comment Share on other sites More sharing options...
davekathy Posted January 18, 2022 #9 Share Posted January 18, 2022 (edited) 3 minutes ago, Oceansaway17 said: yes but I really think RCI site is a bit better for searching for cruises. My point is, for now. 😂 I don't really have an issue with either websites. Edited January 18, 2022 by davekathy Link to comment Share on other sites More sharing options...
Qwltngcruiser Posted January 18, 2022 #10 Share Posted January 18, 2022 (edited) I personally don’t understand why they recently changed the search function. I don’t want to type in every place I might like to go. It was easier checking some boxes. Small complaint, but I do wish they switch it back. Edited January 18, 2022 by Qwltngcruiser 2 Link to comment Share on other sites More sharing options...
davekathy Posted January 18, 2022 #11 Share Posted January 18, 2022 2 minutes ago, Qwltngcruiser said: I personally don’t understand why they recently changed the search function. I don’t want to type in every place I might like to go. It was easier checking some boxes. Small complaint, but I do wish they switch it back. I just put in our travel dates and departure ports. Link to comment Share on other sites More sharing options...
Qwltngcruiser Posted January 18, 2022 #12 Share Posted January 18, 2022 3 minutes ago, davekathy said: I just put in our travel dates and departure ports. But if you want to search all cruises except certain areas, you would need to list a ton of places. It’s fine for when you only want to look in one place, but not so good otherwise. The boxes to check made that portion of things easier. Changes in a website should make things easier for customers, not more limiting. Just my opinion. 1 Link to comment Share on other sites More sharing options...
davekathy Posted January 18, 2022 #13 Share Posted January 18, 2022 5 minutes ago, Qwltngcruiser said: But if you want to search all cruises except certain areas, you would need to list a ton of places. It’s fine for when you only want to look in one place, but not so good otherwise. The boxes to check made that portion of things easier. Changes in a website should make things easier for customers, not more limiting. Just my opinion. Explain, "But if you want to search all cruises except certain areas"... Link to comment Share on other sites More sharing options...
jwlane Posted January 18, 2022 #14 Share Posted January 18, 2022 Bless their hearts. Today when I log in it says "Welcome Billie". I don't know who "Billie" is.... 4 Link to comment Share on other sites More sharing options...
Qwltngcruiser Posted January 18, 2022 #15 Share Posted January 18, 2022 56 minutes ago, davekathy said: Explain, "But if you want to search all cruises except certain areas"... Ok so the search function on there now requires you to put in a town, country, etc. If I want to look at all cruises for a given set of time everywhere but the Caribbean, I have to list a bunch of places. Before, I could just click boxes to include the regions I would like to look at. To me anyway, this is much more inconvenient. Link to comment Share on other sites More sharing options...
earlydiner Posted January 18, 2022 #16 Share Posted January 18, 2022 When searching for a cruise, I never use the cruise line sights. So many TA's sights are much more user friendly. The one I use you can specify Celebrity or a ship(s). 1 Link to comment Share on other sites More sharing options...
TeaBag Posted January 18, 2022 #17 Share Posted January 18, 2022 3 hours ago, jwlane said: Bless their hearts. Today when I log in it says "Welcome Billie". I don't know who "Billie" is.... But if you can get him to pay for your cruise it's all good.🤣 1 1 Link to comment Share on other sites More sharing options...
cruise kitty Posted January 18, 2022 #18 Share Posted January 18, 2022 8 minutes ago, TeaBag said: But if you can get him to pay for your cruise it's all good.🤣 I just saw the prices for suites on the new Asia routes, I really could use Billie to pay for mine lol 😉 1 Link to comment Share on other sites More sharing options...
davekathy Posted January 19, 2022 #19 Share Posted January 19, 2022 4 hours ago, Qwltngcruiser said: Ok so the search function on there now requires you to put in a town, country, etc. If I want to look at all cruises for a given set of time everywhere but the Caribbean, I have to list a bunch of places. Before, I could just click boxes to include the regions I would like to look at. To me anyway, this is much more inconvenient. CelebrityEngagementCenter@celebrity.com Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted January 19, 2022 #20 Share Posted January 19, 2022 I booked a cruise this evening for Sydney to Hawaii in 2024. I tried the "NEW" search experience and what a disaster. First search I put in Hawaii 2024. It returned 324 results with the most relevant being a Norwegian Fjord cruise in 2023. I just posted on the Celebrity Corporate social media site. Others should also do so and send them a blast. Even the worst web designer could have done a better job. As much as I hated the old search - Please bring it back. 1 Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted January 19, 2022 #21 Share Posted January 19, 2022 7 hours ago, Oceansaway17 said: yes but I really think RCI site is a bit better for searching for cruises. Several TAs have websites even friendlier. Search by cruiselines, month, ship, duration, ship, area of sailing etc Link to comment Share on other sites More sharing options...
cdn_tbird Posted January 19, 2022 #22 Share Posted January 19, 2022 The problem is that not even all the best web designers and IT depts in the world can fix it when they aren't the ones that sign-off on the final product. The actual ownership of the site most likely belongs to X's marketing dept and they are definitely not disciples of the "Less is more" design philosophy. IMHO based on 30+ yrs in IT, most of the gripes could be fixed with 3 very simple changes. 1. Shift towards the "Less is more" philosophy. Not everything needs to be on the site's landing page. This is a balancing act as research shows that too many clicks can turn people off even more, and right now "less clicks" is winning. 2. Add a toggle to Destination search field just like they have on Date field (flips from date range to months). This would allow a best of both worlds. 3. For those users that allow functional cookies, drop a cookie to remember your preferences. Imagine how much more pleasant your experience would be if the site remembers how you like things. 1 Link to comment Share on other sites More sharing options...
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