Need a review of how On Board Credit can be used on HAL

[bfgood2]

It seems to be buried on the HAL website, if it's even posted, but I can't remember all the rules for using the dollars we have in OBC.  Gratuities,  special dining, beverage purchases or wine packages, shore excursions and purchases in the shops I think are all allowed. Am I missing something? Thanks.

[Mary229]

Internet.  I am not sure about spa services and some have reported being able to use them in the casino.

[BermudaBound2014]

How you can use the OBC is dependent on where you got the OBC from.

 

Refundable OBC (typically from a travel agent) can be used on most things including gratuity.

 

Non-Refundable OBC (typically from HAL) has limits. Basically, the way I remember is that I can use cruise line OBC on things that the cruise line makes a profit on (beverages, casino, tours, etc...) Typically you can not use cruiseline obc for gratuity. 

 

HAL does not allow any OBC to be used on pre-cruise purchases. 

[kazu]

Just now, BermudaBound2014 said:

Non-Refundable OBC (typically from HAL) has limits. Basically, the way I remember is that I can use cruise line OBC on things that the cruise line makes a profit on (beverages, casino, tours, etc...) Typically you can not use cruiseline obc for gratuity.

 

hmm - guess we will agree to disagree - generally speaking you CANNOT use non-refundable (usually from HAL or CCL credit) in the casino.  The loyalty credits are specifically marked that way on our statement with something like “not for cash or casino’.  HAL has gotten much better at tracking it.

 

I have used it for the crew incentive, HSC or gratuity - whatever you like to call it.

[BermudaBound2014]

3 minutes ago, kazu said:

 

hmm - guess we will agree to disagree - generally speaking you CANNOT use non-refundable (usually from HAL or CCL credit) in the casino.  The loyalty credits are specifically marked that way on our statement with something like “not for cash or casino’.  HAL has gotten much better at tracking it.

 

I have used it for the crew incentive, HSC or gratuity - whatever you like to call it.

 

I totally default to you on the casino information :). 

 

 

[saltshell]

Laundry.

[Gail & Marty sailing away]

Gift shop.

[Caribbean Chris]

Infirmary? I think that charge appeared on our account years ago when DH had a minor issue.

 

[Alberta Quilter]

Bingo and bar events like beer/wine tasting.

 

OP, the credits will show on your folio and charges will be deducted from that credit as they are incurred.