Cruisin 4 Ever Posted October 14, 2022 #1 Share Posted October 14, 2022 We booked a Behind the scenes tour on our upcoming cruise. The excursion is now 20% off which is about 35.00 difference. Will Celebrity refund me the difference? Link to comment Share on other sites More sharing options...
dbrucern Posted October 14, 2022 #2 Share Posted October 14, 2022 1 minute ago, Cruisin 4 Ever said: We booked a Behind the scenes tour on our upcoming cruise. The excursion is now 20% off which is about 35.00 difference. Will Celebrity refund me the difference? Don't know, this is the Carnival site 1 Link to comment Share on other sites More sharing options...
Cruisin 4 Ever Posted October 14, 2022 Author #3 Share Posted October 14, 2022 Just now, dbrucern said: Don't know, this is the Carnival site Yes I'm trying to delete it and post it in celebrity but im not having success Link to comment Share on other sites More sharing options...
Dthomas1 Posted October 14, 2022 #4 Share Posted October 14, 2022 5 minutes ago, Cruisin 4 Ever said: Yes I'm trying to delete it and post it in celebrity but im not having success You can't delete after posting. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted October 14, 2022 #5 Share Posted October 14, 2022 1 hour ago, Cruisin 4 Ever said: Yes I'm trying to delete it and post it in celebrity but im not having success You can report it, and let the mods know you put it in the wrong forum and ask it either to be moved (if you have not posted it in Celebrity or have it deleted if you have already posted it there. Link to comment Share on other sites More sharing options...
Rare cachouonacruise Posted October 15, 2022 #6 Share Posted October 15, 2022 13 hours ago, Cruisin 4 Ever said: We booked a Behind the scenes tour on our upcoming cruise. The excursion is now 20% off which is about 35.00 difference. Will Celebrity refund me the difference? Regarding Celebrity excursions, when they come on sale, it has been my experience that the only way to benefit from the new "sale" price is unfortunately to cancel and re-book. This is a bit annoying, because it means you will initially be refunded the higher price than re-charged the lower amount. Typically, Celebrity will not just refund you the difference. It's a bit of work and a lot of confusing transactions, but sometimes, the sale price is worth the effort. One element to consider, though, if your excursion is almost fully booked, if you cancel it, you may not be able to re-book it. As a result, in the past, when a "sale" price becomes available for a specific excursion or a bunch of them, when the benefit was worth it, I called a Shore Excursion Celebrity Rep. The Rep was able to advise me, if I cancelled my excursion with the intent of re-booking, if my odds of success were good or not. This way, I was able to benefit from good price reductions without risking to lose my excursion. Good Luck! 1 Link to comment Share on other sites More sharing options...
upwarduk Posted October 15, 2022 #7 Share Posted October 15, 2022 2 hours ago, cachouonacruise said: One element to consider, though, if your excursion is almost fully booked, if you cancel it, you may not be able to re-book it. I did just that. I cancelled a Ho Ho bus ( booked through Celebrity) and it immediately became available. I then booked at the lower reduced price. The stupid thing was that they were advertising a reduction on a fully booked tour.😱 Link to comment Share on other sites More sharing options...
adolfo2 Posted October 15, 2022 #8 Share Posted October 15, 2022 8 hours ago, cachouonacruise said: One element to consider, though, if your excursion is almost fully booked, if you cancel it, you may not be able to re-book it. This happened to us w/dining! Link to comment Share on other sites More sharing options...
Barwick Cruiser Posted October 15, 2022 #9 Share Posted October 15, 2022 Can you not just make a new booking at the sale price and then go in and cancel your original booking? 🤔 Link to comment Share on other sites More sharing options...
NorthStarStateCruiser Posted October 15, 2022 #10 Share Posted October 15, 2022 22 minutes ago, Barwick Cruiser said: Can you not just make a new booking at the sale price and then go in and cancel your original booking? 🤔 The system blocks you from purchasing something that you've already reserved. 1 Link to comment Share on other sites More sharing options...
Denny01 Posted October 15, 2022 #11 Share Posted October 15, 2022 And as stated prior, just go into the website and cancel the tour and immediately rebook. Got my reimbursement within a day or so. I booked 4 and didnt realize I’d not used my available OBC doing it on line. So I went back, cancelled all 4 and rebooked using my OBC that I had. All done well prior to the cruise. Worked just fine. Den 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted October 15, 2022 #12 Share Posted October 15, 2022 On 10/14/2022 at 7:12 AM, Cruisin 4 Ever said: We booked a Behind the scenes tour on our upcoming cruise. The excursion is now 20% off which is about 35.00 difference. Will Celebrity refund me the difference? Probably if you call in. It may be easier to go online in cruise planner - Cancel and rebook I just did this on 5 tours. I was reluctant on one as it was sold out but when I cancelled my 2 spaces were available and rebooked. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted October 15, 2022 #13 Share Posted October 15, 2022 41 minutes ago, Denny01 said: And as stated prior, just go into the website and cancel the tour and immediately rebook. Got my reimbursement within a day or so. I booked 4 and didnt realize I’d not used my available OBC doing it on line. So I went back, cancelled all 4 and rebooked using my OBC that I had. All done well prior to the cruise. Worked just fine. Den I did the same when I first booked. It is so easy to not put in the amount to deduct from OBC and then it goes direct to your credit card. 1 Link to comment Share on other sites More sharing options...
Cruisin 4 Ever Posted October 16, 2022 Author #14 Share Posted October 16, 2022 Because I'm from Canada there are exchange fees each time transactions are made. Although there should be a 33.00 difference in the excursion, the exchange rate has changed alot from when we booked and so there's only a 12 or 13.00 difference. The excursion was almost full so didn't want to risk it in the end. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted October 16, 2022 #15 Share Posted October 16, 2022 Agree with above. I found that a couple tours I had booked had gone up in price since booking and my current price was lower than the "discounted price". I did however get better prices on about 80% of those I had booked. Link to comment Share on other sites More sharing options...
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