CruisingSince1982 Posted November 18, 2022 #1 Share Posted November 18, 2022 Is CP back up for anyone? Link to comment Share on other sites More sharing options...
Ogtubbx3 Posted November 18, 2022 #2 Share Posted November 18, 2022 5 minutes ago, CruisingSince1982 said: Is CP back up for anyone? Nope Link to comment Share on other sites More sharing options...
Rare Rubyfisch Posted November 18, 2022 #3 Share Posted November 18, 2022 Per the suggestions of others in the other threads, I just called the C&A number and hit 9 and was directly connected to a rep, who booked the Key for me. I was able to book a soda package and excursion in the app for my December 2022 cruise. 1 Link to comment Share on other sites More sharing options...
CruisingSince1982 Posted November 18, 2022 Author #4 Share Posted November 18, 2022 4 minutes ago, Rubyfisch said: Per the suggestions of others in the other threads, I just called the C&A number and hit 9 and was directly connected to a rep, who booked the Key for me. I was able to book a soda package and excursion in the app for my December 2022 cruise. Yeah, I did that already. Now I want to window shop 😁 1 2 Link to comment Share on other sites More sharing options...
ticketsunlimited Posted November 18, 2022 #5 Share Posted November 18, 2022 Reminds me of ticketmaster and Taylor Swift tickets. If you cant run a website that can handle the traffic you are in the wrong business!! Link to comment Share on other sites More sharing options...
ticketsunlimited Posted November 18, 2022 #6 Share Posted November 18, 2022 (edited) They cant even take the reservations on the phone right now the system and down company wide I was just told. Don't make the mistake of sitting on hold for 47 minutes. Edited November 18, 2022 by ticketsunlimited 1 Link to comment Share on other sites More sharing options...
cynt Posted November 18, 2022 #7 Share Posted November 18, 2022 Nope. Before the system crashed does anyone recall the cost for the Ultimate Dining for a 4 Night cruise? It was something stupid like $159 before the BF sale. Link to comment Share on other sites More sharing options...
fla33023 Posted November 18, 2022 #8 Share Posted November 18, 2022 (edited) I was only on hold for about 6-7 minutes using the C&A number but disappointed that they couldn't book anything either. If this isn't something I can get back to today, I wonder if that will be it for the "deals." The website and app are showing different offers and I want to book the website offer. Edited November 18, 2022 by fla33023 Link to comment Share on other sites More sharing options...
JeffT237 Posted November 18, 2022 #9 Share Posted November 18, 2022 My planner has been down all day, it allowed me access earlier for a couple of minutes then kicked me off. Wonder of the Seas in March. Link to comment Share on other sites More sharing options...
232271 Posted November 18, 2022 #10 Share Posted November 18, 2022 (edited) I was able to purchase things for my cruise ON THE APP!! just now. But it was a drink package and it was same price on my APP as online, I booked one for a different cruise this morning, before the crash. Edited November 18, 2022 by 232271 add more Link to comment Share on other sites More sharing options...
paross4 Posted November 18, 2022 #11 Share Posted November 18, 2022 Guess they want to be sure there aren't any $18 Deluxe Beverage Packages out there before they spin the site back up. 😉 1 4 Link to comment Share on other sites More sharing options...
CruisingSince1982 Posted November 18, 2022 Author #12 Share Posted November 18, 2022 It's still down. Wow. Link to comment Share on other sites More sharing options...
Longhorn Cruiser Posted November 18, 2022 #13 Share Posted November 18, 2022 Link to comment Share on other sites More sharing options...
njkruzer Posted November 18, 2022 #14 Share Posted November 18, 2022 Still can't get in. Did I restart on my tablet but still no luck. Says down for maintenance. Link to comment Share on other sites More sharing options...
atabs12 Posted November 19, 2022 #15 Share Posted November 19, 2022 I was finally able to log in and now I can’t cancel the refreshment package. System is hitting a snag. Very frustrated Link to comment Share on other sites More sharing options...
njkruzer Posted November 19, 2022 #16 Share Posted November 19, 2022 3 minutes ago, atabs12 said: I was finally able to log in and now I can’t cancel the refreshment package. System is hitting a snag. Very frustrated I finally got in and had the same problem with canceling a shore excursion. While I was yelling at dh that it wasn't working I got an email from Royal that I had cancelled the shore excursion! Then rebooked at anveven lower price than what I thought it was. Check your email and good luck. Link to comment Share on other sites More sharing options...
cynt Posted November 19, 2022 #17 Share Posted November 19, 2022 7 hours ago, cynt said: Nope. Before the system crashed does anyone recall the cost for the Ultimate Dining for a 4 Night cruise? It was something stupid like $159 before the BF sale. Black Friday sale price $142.99 for 4 night cruise on Adventure. Link to comment Share on other sites More sharing options...
atabs12 Posted November 19, 2022 #18 Share Posted November 19, 2022 13 hours ago, atabs12 said: I was finally able to log in and now I can’t cancel the refreshment package. System is hitting a snag. Very frustrated Still no luck in canceling the refreshment package. I was able to cancel and rebuy the soda and internet package online. I received the cancellation email x2. I am hoping they don't refund the amount twice. I called this morning and the RCL rep and resolution was not able to cancel the refreshment package either. I got OBC to make up the difference which is ok. Both bookings that I made cruise planner cancelations and repurchases on were paid in full. Now the link in my planner to make a payment under the booking lights up again but once in the reservation it says payed in full. Their IT department is a hot mess. Link to comment Share on other sites More sharing options...
nasa1974 Posted November 19, 2022 #19 Share Posted November 19, 2022 20 hours ago, paross4 said: Guess they want to be sure there aren't any $18 Deluxe Beverage Packages out there before they spin the site back up. 😉 paross4, I like your profile photo. I was SAC 1970-74 Link to comment Share on other sites More sharing options...
nasa1974 Posted November 19, 2022 #20 Share Posted November 19, 2022 20 hours ago, 232271 said: I was able to purchase things for my cruise ON THE APP!! just now. But it was a drink package and it was same price on my APP as online, I booked one for a different cruise this morning, before the crash. The only thing I see that you can reserve on the app is excursions and dining. Link to comment Share on other sites More sharing options...
Rare BecciBoo Posted November 19, 2022 #21 Share Posted November 19, 2022 Well, I can't do anything on my app....it says'"we're putting the finishing touches..." Link to comment Share on other sites More sharing options...
paross4 Posted November 20, 2022 #22 Share Posted November 20, 2022 On 11/19/2022 at 11:35 AM, nasa1974 said: paross4, I like your profile photo. I was SAC 1970-74 Hey thanks! I was in Comm from 1978-82. Some great assignments (Aviano Italy, Langley Va.) with TDY to Germany, Canada and remotes in Italy. I'd go back any time. 😉 Link to comment Share on other sites More sharing options...
Rare livingonthebeach Posted November 20, 2022 #23 Share Posted November 20, 2022 It was down previously but back up now. Link to comment Share on other sites More sharing options...
Rare livingonthebeach Posted November 20, 2022 #24 Share Posted November 20, 2022 On 11/19/2022 at 1:08 PM, BecciBoo said: Well, I can't do anything on my app....it says'"we're putting the finishing touches..." Try it on your PC or MAC. my Mac is working now. Link to comment Share on other sites More sharing options...
nasa1974 Posted November 20, 2022 #25 Share Posted November 20, 2022 40 minutes ago, paross4 said: Hey thanks! I was in Comm from 1978-82. Some great assignments (Aviano Italy, Langley Va.) with TDY to Germany, Canada and remotes in Italy. I'd go back any time. 😉 Minuteman I & III at FEW AFB in Cheyenne Wyoming. No traveling unless you count a 2.5-hour drive to a missile site. 🙂 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now