pmatawan Posted January 14, 2023 #1 Share Posted January 14, 2023 I thought I had read that ncl was no longer refunding port fees for missed ports. We missed our 1st port, key west on the dawn and fees were refunded. They did not post the refund till the day before cruise ended. Link to comment Share on other sites More sharing options...
kaprin02 Posted January 14, 2023 #2 Share Posted January 14, 2023 My mom and sister are on Escape, which missed GSC yesterday, and they were also refunded port fees. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted January 14, 2023 #3 Share Posted January 14, 2023 We missed port in October and got refunded as a refundable OBC. Link to comment Share on other sites More sharing options...
DaCruiseBug Posted January 14, 2023 #4 Share Posted January 14, 2023 32 minutes ago, kaprin02 said: My mom and sister are on Escape, which missed GSC yesterday, and they were also refunded port fees. Are you sure? I just talked to a friend that just got off the Escape today and they were just given a $50 OBC. No port fees refund. Link to comment Share on other sites More sharing options...
TrumpyNor Posted January 14, 2023 #5 Share Posted January 14, 2023 1 hour ago, DaCruiseBug said: Are you sure? I just talked to a friend that just got off the Escape today and they were just given a $50 OBC. No port fees refund. The exact size of port fees vary depending on ports - but I find that $50 OBC in compensation is a better deal than actual port fees refunded as OBC. We have currently two 11 days cruises (both for Northern Europe, where port fees often are higher), and gov.tax + port fees (9 ports on each cruise) paid per person in advance is only around $210 per person on the first cruise and $300 p.p. for the second cruise. Link to comment Share on other sites More sharing options...
dexddd Posted January 14, 2023 #6 Share Posted January 14, 2023 We got zero in September. Link to comment Share on other sites More sharing options...
AwesomO Posted January 14, 2023 #7 Share Posted January 14, 2023 I've seen it reported that, when you book, port fees are estimated. If they go up after booking, they just eat the cost and don't pass it along to you. But if you miss a port, those fees can be used to cover the fees of other underestimated port fees, or for new ports if they changed it. So it makes sense that sometimes you would get a refund and sometimes you wouldn't. If the cruise line collected more port fees than the total they paid across the trip, you can get a refund if your port is cancelled. If the cruise line paid more fees than what was collected, then you probably won't get a refund, even if you miss the port. 2 1 Link to comment Share on other sites More sharing options...
Rare luv2kroooz Posted January 14, 2023 #8 Share Posted January 14, 2023 I think they are required to be refunded, Now, whether or not that results in a true cash refund to the passengers is explained in the post immediately preceding this one. Link to comment Share on other sites More sharing options...
schmoopie17 Posted January 14, 2023 #9 Share Posted January 14, 2023 On our November TA, we missed a stop in the Azores due to weather. A day or two later, two credits of $41 each appeared on our account. Was this due to the port fees? Probably, but when someone hands me $82 I don't question it. 1 Link to comment Share on other sites More sharing options...
DaCruiseBug Posted January 14, 2023 #10 Share Posted January 14, 2023 6 hours ago, TrumpyNor said: The exact size of port fees vary depending on ports - but I find that $50 OBC in compensation is a better deal than actual port fees refunded as OBC. We have currently two 11 days cruises (both for Northern Europe, where port fees often are higher), and gov.tax + port fees (9 ports on each cruise) paid per person in advance is only around $210 per person on the first cruise and $300 p.p. for the second cruise. Yes, except there's a lot more regulations in Europe which forces NCL (and other cruise lines) to be more honest. NCL charges $80-100 in "port fees" for GSC so them skipping it and giving you $50 in OBC back heavily favors them. Link to comment Share on other sites More sharing options...
dbrown84 Posted January 14, 2023 #11 Share Posted January 14, 2023 2 hours ago, schmoopie17 said: On our November TA, we missed a stop in the Azores due to weather. A day or two later, two credits of $41 each appeared on our account. Was this due to the port fees? Probably, but when someone hands me $82 I don't question it. This happened to me on my last cruise. We skipped GSC and had DR swapped out to Nassau. I had a mysterious OBC on my account and didn't dare ask what it was for. I simply cash it out. Until I saw this thread, I just thought they made a mistake Link to comment Share on other sites More sharing options...
MeMetwo Posted January 15, 2023 #12 Share Posted January 15, 2023 9 hours ago, DaCruiseBug said: Are you sure? I just talked to a friend that just got off the Escape today and they were just given a $50 OBC. No port fees refund. I just got off Escape this morning. We were given $50 on board credit as well as $61 in port fees. I thought it was a fair gesture. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted January 15, 2023 #13 Share Posted January 15, 2023 1 hour ago, dbrown84 said: This happened to me on my last cruise. We skipped GSC and had DR swapped out to Nassau. I had a mysterious OBC on my account and didn't dare ask what it was for. I simply cash it out. Until I saw this thread, I just thought they made a mistake When something similar happened to us (a credit showing up and actually no ports missed), I only questioned it after the cruise asking our TA what he thought it was for. He said most likely port fees were overcharged, hence the credit. 1 Link to comment Share on other sites More sharing options...
DaCruiseBug Posted January 15, 2023 #14 Share Posted January 15, 2023 1 hour ago, MeMetwo said: I just got off Escape this morning. We were given $50 on board credit as well as $61 in port fees. I thought it was a fair gesture. Per person or total? Link to comment Share on other sites More sharing options...
MeMetwo Posted January 15, 2023 #15 Share Posted January 15, 2023 19 minutes ago, DaCruiseBug said: Per person or total? Per person. Link to comment Share on other sites More sharing options...
jimsig Posted January 15, 2023 #16 Share Posted January 15, 2023 My parents just got off the Dawn the other day. They missed Key West due to a late departure from Tampa due to the pervious cruise arriving late because of fog. They received mysterious OBC for about $49 total. As others said they didn't bother questioning it. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted January 15, 2023 #17 Share Posted January 15, 2023 7 hours ago, jimsig said: My parents just got off the Dawn the other day. They missed Key West due to a late departure from Tampa due to the pervious cruise arriving late because of fog. They received mysterious OBC for about $49 total. As others said they didn't bother questioning it. 🤣, Somehow, I cannot imagine a long line of people at the purser's desk questioning an unexpected OBC. 2 Link to comment Share on other sites More sharing options...
SplashOfWater Posted January 15, 2023 #18 Share Posted January 15, 2023 We were on the Prima and missed GSC yesterday. We both received $50 in refundable onboard credit. Some of it was applied to our onboard account balance. I went to the Onboard Credit desk yesterday evening and received the remainder in cash. Link to comment Share on other sites More sharing options...
Sand and Seas Posted January 15, 2023 #19 Share Posted January 15, 2023 Our 11 day Prima missed two ports due to two different hurricanes. We received $20 OBC each. Never asked if it was for missed ports but that was the assumption. Had a great cruise with the extra sea days. Link to comment Share on other sites More sharing options...
kaprin02 Posted January 16, 2023 #20 Share Posted January 16, 2023 On 1/14/2023 at 8:49 AM, DaCruiseBug said: Are you sure? I just talked to a friend that just got off the Escape today and they were just given a $50 OBC. No port fees refund. Yes - they got the $50 Non-refundable OBC, as well as something like $60 in port fees refunded. Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted January 16, 2023 #21 Share Posted January 16, 2023 We missed Bermuda on 12/31 and received $75 each, so $150 total. I'll take it and not whine. In September, we missed Bermuda and received $50 each, so $100 total. One of the few things I won't whine about when it comes to NCL. 🤡 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now