klfrodo Posted March 17, 2023 #1 Share Posted March 17, 2023 My wife and I have the same number of points. All of our cruises do show in the "past history." However, she actually has 1 more cruise than I do. Her point total is correct. My point total should be less than it shows. Any ideas as to why the discrepancy? Link to comment Share on other sites More sharing options...
renza Posted March 17, 2023 #2 Share Posted March 17, 2023 You get whatever points she has when married. I am diamond therefore my husband is diamond when traveling with me. If he travels without me he doesn’t get diamond benefits. So he has points of his own and married points Link to comment Share on other sites More sharing options...
Blur Posted March 17, 2023 #3 Share Posted March 17, 2023 12 minutes ago, klfrodo said: My wife and I have the same number of points. All of our cruises do show in the "past history." However, she actually has 1 more cruise than I do. Her point total is correct. My point total should be less than it shows. Any ideas as to why the discrepancy? If your account is linked then it just shows the highest status and the highest points for both. Your actual points are still tracked in their system but only the highest of you both is displayed. If at any time the points and status is different then you gotta resync it by doing that remove loyalty number trick 😉 1 Link to comment Share on other sites More sharing options...
Scoobydobe7 Posted March 17, 2023 #4 Share Posted March 17, 2023 23 minutes ago, klfrodo said: My wife and I have the same number of points. All of our cruises do show in the "past history." However, she actually has 1 more cruise than I do. Her point total is correct. My point total should be less than it shows. Any ideas as to why the discrepancy? Call C&A and get your wife's total fixed... Link to comment Share on other sites More sharing options...
Starry Eyes Posted March 17, 2023 #5 Share Posted March 17, 2023 (edited) Married couples are linked in the C&A system. The points acquired by partner with the higher number of points (I’ll call that person the couple’s point leader) will show when either spouse logs in. when the point leader reaches a new level , both partners gain the benefit if that level. If you personally to call Royal Caribbean, you would find they are tracking your number, too (but it is lower) Use this info wisely if you can. If there were ever a time that three of you were going on a cruise in two cabins, try to put your wife as the solo (double points for the point leader). If you take a short cruise with a friend, your hidden total tracked by Royal will increase, but, unless your new total surpasses your wife’s old total, the number you see when you log in won’t change. Edited March 17, 2023 by Starry Eyes 3 Link to comment Share on other sites More sharing options...
c-leg5 Posted March 17, 2023 #6 Share Posted March 17, 2023 17 minutes ago, renza said: You get whatever points she has when married. I am diamond therefore my husband is diamond when traveling with me. If he travels without me he doesn’t get diamond benefits. So he has points of his own and married points Why wouldn’t he get diamond benefits? your total won’t increase if he sails without you. His personal total will but his benefits remain. 1 Link to comment Share on other sites More sharing options...
klfrodo Posted March 17, 2023 Author #7 Share Posted March 17, 2023 6 minutes ago, Scoobydobe7 said: Call C&A and get your wife's total fixed... That makes no sense at all "However, she actually has 1 more cruise than I do. Her point total is correct." Bolded quote is from original post 2 1 Link to comment Share on other sites More sharing options...
cyntil8ing Posted March 17, 2023 #8 Share Posted March 17, 2023 This is true for minor children too. They will have the same points as mom and dad until they turn 18. At 18, they keep the family status, but revert to their own earned points. 1 Link to comment Share on other sites More sharing options...
renza Posted March 17, 2023 #9 Share Posted March 17, 2023 1 hour ago, c-leg5 said: Why wouldn’t he get diamond benefits? your total won’t increase if he sails without you. His personal total will but his benefits remain. He gets diamond benefits with me. Without me his points are not high enough. Link to comment Share on other sites More sharing options...
Starry Eyes Posted March 17, 2023 #10 Share Posted March 17, 2023 (edited) 8 minutes ago, renza said: He gets diamond benefits with me. Without me his points are not high enough. On Royal Caribbean, your accounts should be linked. If you are Diamond, your spouse is Diamond. If your accounts are properly linked, when he logs in on Royal’s website, he should see your point total. Your accounts are not properly linked, call C&A Edited March 17, 2023 by Starry Eyes Link to comment Share on other sites More sharing options...
LeeW Posted March 17, 2023 #11 Share Posted March 17, 2023 Even if spouse only had 1 point if you are Diamond he is Diamond for all cruises, including if he sails without you. 1 Link to comment Share on other sites More sharing options...
nolimits Posted March 17, 2023 #12 Share Posted March 17, 2023 You have no cruises marry a Diamond register with CnA you become Diamond 0 pts all benefits You go on 2 7nt cruises with spouse Your now Diamond 14 pts all benefits You divorce spouse go on 7nt cruise Your now Diamond 21 pts all benefits You remarry new spouse go on cruise she’s Diamond all benefits You just can’t get to Diamond + with out doing the correct # of nts unless you get third Diamond who is Diamond + Link to comment Share on other sites More sharing options...
c-leg5 Posted March 17, 2023 #13 Share Posted March 17, 2023 (edited) 1 hour ago, renza said: He gets diamond benefits with me. Without me his points are not high enough. If you are linked, you are linked. If you are not linked, you are not linked. his benefits will be the same whether you are there or not. Edited March 17, 2023 by c-leg5 1 Link to comment Share on other sites More sharing options...
Candleonwater Posted March 17, 2023 #14 Share Posted March 17, 2023 Keep in mind EVERY phone call I've made has provided me a completely different answer, but what I was just told is non-D+ cruiser gets status, but not the points. Therefore, if they cruise without you, they don't get the status for that sailing. 1 Link to comment Share on other sites More sharing options...
The Scurvy Pirate Posted March 17, 2023 #15 Share Posted March 17, 2023 9 hours ago, nolimits said: You have no cruises marry a Diamond register with CnA you become Diamond 0 pts all benefits You go on 2 7nt cruises with spouse Your now Diamond 14 pts all benefits You divorce spouse go on 7nt cruise Your now Diamond 21 pts all benefits You remarry new spouse go on cruise she’s Diamond all benefits You just can’t get to Diamond + with out doing the correct # of nts unless you get third Diamond who is Diamond + And, if your children are under 18 and take a cruise while you were a Diamond, they become diamond. Once they have children and take them on a cruise, then the grandchildren are also diamond. That's three generations of diamonds who may by themselves only have "gold" points... This is why the system is destined to fail at some point. Link to comment Share on other sites More sharing options...
marci22 Posted March 17, 2023 #16 Share Posted March 17, 2023 2 minutes ago, Candleonwater said: Keep in mind EVERY phone call I've made has provided me a completely different answer, but what I was just told is non-D+ cruiser gets status, but not the points. Therefore, if they cruise without you, they don't get the status for that sailing. I don't think that is correct. If someone gets to a level, even by someone else's points, they are that level when they sail. However, they can't progress to the next level until they actually earn the points for that level. 1 Link to comment Share on other sites More sharing options...
The Scurvy Pirate Posted March 17, 2023 #17 Share Posted March 17, 2023 2 minutes ago, Candleonwater said: Keep in mind EVERY phone call I've made has provided me a completely different answer, but what I was just told is non-D+ cruiser gets status, but not the points. Therefore, if they cruise without you, they don't get the status for that sailing. That's odd because my child (who is otherwise emerald) went on a cruise last year by himself and some friends and was given Diamond benefits on the ship (which was my status at the time he turned 18). Now, for him to get D+, he has to get that through his own points since he is over 18. Link to comment Share on other sites More sharing options...
Biker19 Posted March 17, 2023 #18 Share Posted March 17, 2023 14 minutes ago, Candleonwater said: Therefore, if they cruise without you, they don't get the status for that sailing. The CSR must have confused that answer with Celebrity - not true for RCI. 1 Link to comment Share on other sites More sharing options...
Rare orville99 Posted March 17, 2023 #19 Share Posted March 17, 2023 20 minutes ago, Candleonwater said: Keep in mind EVERY phone call I've made has provided me a completely different answer, but what I was just told is non-D+ cruiser gets status, but not the points. Therefore, if they cruise without you, they don't get the status for that sailing. Absolutely not true. Not sure who is telling you this, but they are completely misinformed. As long as your husband's C&A account is linked with yours, he retains the same status as you regardless of when or with whom he sails. 2 Link to comment Share on other sites More sharing options...
Starry Eyes Posted March 17, 2023 #20 Share Posted March 17, 2023 24 minutes ago, Candleonwater said: Keep in mind EVERY phone call I've made has provided me a completely different answer, but what I was just told is non-D+ cruiser gets status, but not the points. Therefore, if they cruise without you, they don't get the status for that sailing. Yes, a linked spouse (or child) gets your status. Yes, they have their own point count. Your last sentence is not true. If your spouse is a Diamond, then your spouse is a Diamond, and your spouse gets Diamond benefits. That the spouse is “only” a Diamond because he is linked to your account does not matter; he will be treated as a D when sailing without you. His card will say Diamond; it will not have his point total. Now, if hypothetically he continues to sail alone (and you no longer sail with Royal), to get to D+ he must raise his own personal point total to 175. Your point total does not help him get to 175. 1 Link to comment Share on other sites More sharing options...
LobsterStalker Posted March 17, 2023 #21 Share Posted March 17, 2023 23 hours ago, renza said: You get whatever points she has when married. I am diamond therefore my husband is diamond when traveling with me. If he travels without me he doesn’t get diamond benefits. So he has points of his own and married points 20 hours ago, nolimits said: You have no cruises marry a Diamond register with CnA you become Diamond 0 pts all benefits You go on 2 7nt cruises with spouse Your now Diamond 14 pts all benefits You divorce spouse go on 7nt cruise Your now Diamond 21 pts all benefits You remarry new spouse go on cruise she’s Diamond all benefits You just can’t get to Diamond + with out doing the correct # of nts unless you get third Diamond who is Diamond + LMAO you've uncovered The newest pyramid scheme to rock the cruise industry ! 1 Link to comment Share on other sites More sharing options...
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