Jump to content
Cruise Critic Community

To Mariner…or not.

Emdee

By Emdee,
in Regent Seven Seas Cruises

 Share

Recommended Posts

flossie009

flossie009

Posted
Posted
5 hours ago, ON cruiser said:

Two apologies were issued yesterday: first from the cruise director and secondly, in his port departure announcement, from the Captain.

Good to hear the issues are being acknowledged & addressed.

Not sure what the CD has to apologise for? It would seem more appropriate for the GM to acknowledge the problems & explain what caused the system blockage & failure.

  • Like 2
Link to comment
Share on other sites
Pcardad

Pcardad

Posted
Posted
2 hours ago, flossie009 said:

Good to hear the issues are being acknowledged & addressed.

Not sure what the CD has to apologise for? It would seem more appropriate for the GM to acknowledge the problems & explain what caused the system blockage & failure.

Or Engineering maybe as the CD reports to the GM but the Chief Engineer does not.

Link to comment
Share on other sites
ON cruiser

ON cruiser

Posted
Posted

Good Saturday morning from the BVIs. As I noted, the CD apologized, speaking on behalf of all management. As did the Captain later. Obviously, I cannot say why someone else did not comment.


Other than stating that maintenance would be done, per my prior post, no explanation as to what caused the problem was, as far as I can recall, stated.

 

Personally, I don’t care “why”. I care about the fix or cure lasting. So far, it is.

  • Like 2
  • Thanks 2
Link to comment
Share on other sites
Pcardad

Pcardad

Posted
Posted
30 minutes ago, ON cruiser said:

Good Saturday morning from the BVIs. As I noted, the CD apologized, speaking on behalf of all management. As did the Captain later. Obviously, I cannot say why someone else did not comment.


Other than stating that maintenance would be done, per my prior post, no explanation as to what caused the problem was, as far as I can recall, stated.

 

Personally, I don’t care “why”. I care about the fix or cure lasting. So far, it is.

Excellent news - ty for sharing.

Link to comment
Share on other sites
cruise_loverinlaval

cruise_loverinlaval

Posted
Posted (edited)

Sorry to report, the problem still exist in “suite” 761.  If you are booked 

3 hours ago, CJANDH said:

Any potty updates? We board on Tuesday and are hoping for no Christmas back-ups. 🫰

Sorry to report that the problem still exist (9h30 am -Sunday Dec 10) in “suite” 761.  If you are booked in this cabin, do not take a chance, ask to be moved to another cabin.  During our stay (Dec 2 to Dec 10) the toilet works properly only one day! Sure, somebody came to fix the problem each day but it never disappeared completely.

Edited by cruise_loverinlaval
  • Like 1
Link to comment
Share on other sites
the_dylaness

the_dylaness

Posted
Posted
4 hours ago, cruise_loverinlaval said:

Sorry to report, the problem still exist in “suite” 761.  If you are booked 

Sorry to report that the problem still exist (9h30 am -Sunday Dec 10) in “suite” 761.  If you are booked in this cabin, do not take a chance, ask to be moved to another cabin.  During our stay (Dec 2 to Dec 10) the toilet works properly only one day! Sure, somebody came to fix the problem each day but it never disappeared completely.

 

How disappointing. I can't imagine the inconvenience and potential embarrassment of needing to call maintenance every day of the cruise to help flush the toilet. I hope the rest of your cruise is EXCELLENT to make up for this, but not sure anything really could.

Link to comment
Share on other sites
Pcardad

Pcardad

Posted
Posted
1 hour ago, the_dylaness said:

 

How disappointing. I can't imagine the inconvenience and potential embarrassment of needing to call maintenance every day of the cruise to help flush the toilet. I hope the rest of your cruise is EXCELLENT to make up for this, but not sure anything really could.

Might be isolated - others reporting it is solved.

Link to comment
Share on other sites
cruiseluv

cruiseluv

Posted
Posted
3 hours ago, the_dylaness said:

 

How disappointing. I can't imagine the inconvenience and potential embarrassment of needing to call maintenance every day of the cruise to help flush the toilet. I hope the rest of your cruise is EXCELLENT to make up for this, but not sure anything really could.

Disappointing??? 

But other than that,  Mrs Lincoln ,how was the play?

 

  • Like 2
  • Haha 2
Link to comment
Share on other sites
cruiseluv

cruiseluv

Posted
Posted
8 hours ago, cruise_loverinlaval said:

Sorry to report, the problem still exist in “suite” 761.  If you are booked 

Sorry to report that the problem still exist (9h30 am -Sunday Dec 10) in “suite” 761.  If you are booked in this cabin, do not take a chance, ask to be moved to another cabin.  During our stay (Dec 2 to Dec 10) the toilet works properly only one day! Sure, somebody came to fix the problem each day but it never disappeared completely.

Outrageous. I hope you’re duly compensated 

Link to comment
Share on other sites
Pcardad

Pcardad

Posted
Posted
12 minutes ago, cruiseluv said:

When you’re the statistic the problem hasn’t been solved

True....but for people reading this and not experiencing it, its good news. Very sorry you have to go through it and I sincerely hopes it gets better soon.

Link to comment
Share on other sites
cruiseluv

cruiseluv

Posted
Posted
9 hours ago, Pcardad said:

True....but for people reading this and not experiencing it, its good news. Very sorry you have to go through it and I sincerely hopes it gets better soon.

Thankfully I didn’t go through that , I’m not in the Mariner, and thanks to pax reporting on it not planning to be until Regent does a dry dock ( and hopefully a permanent fix ) which based on your reporting won’t be until late 2025

Link to comment
Share on other sites
Pcardad

Pcardad

Posted
Posted
1 hour ago, cruiseluv said:

Thankfully I didn’t go through that , I’m not in the Mariner, and thanks to pax reporting on it not planning to be until Regent does a dry dock ( and hopefully a permanent fix ) which based on your reporting won’t be until late 2025

The dates of the drydock for both ships came directly and officially from Regent...with the footnote that they are subject to change. However, I verified the dates and there are no cruises booked in those time frames.

Link to comment
Share on other sites
mrlevin

mrlevin

Posted
Posted

In 2002 we were on the Mariner Caribbean right before the 2003 World Cruise.  New Year's Day announcement was made that they needed to do repairs on one of the pods so our itinerary was being changed to allow 48 hours alongside in Key West for repairs.  We were very well compensated and basically just lost a sea day.

 

In 2010 we boarded Voyager in Athens, we were told that we would be leaving late due to German engineers en route to address a pod issue; the next morning we were still at the dock.  At 9am Captain came on speaker and started out "I regret to inform you that this cruise has been canceled."  Again, we were very well compensated.

 

Tomorrow we board the Mariner for a bucket list Amazon cruise.  My stomach is turning as I am fearful we will all be called into the theater after we have left Miami to be informed that the cruise has been changed to allow time in Key West (or some other port) for repairs prior to the World Cruise; again.  I know infinitesimal chance that this will happen but I will be thinking about it until we are heading south.

 

Marc

  • Like 5
Link to comment
Share on other sites
CDR Benson

CDR Benson

Posted
Posted
1 hour ago, mrlevin said:

Tomorrow we board the Mariner for a bucket list Amazon cruise.  My stomach is turning as I am fearful we will all be called into the theater after we have left Miami to be informed that the cruise has been changed to allow time in Key West (or some other port) for repairs prior to the World Cruise; again.  I know infinitesimal chance that this will happen but I will be thinking about it until we are heading south.

 

No maintenance issues arose on our Mariner cruise at the end of November.  Hopefully, you'll dodge the same bullet on yours.

 

 

  • Like 1
Link to comment
Share on other sites
Pcardad

Pcardad

Posted
Posted
53 minutes ago, mnocket said:

Duplicate. Deleted.

Push it a couple of times. Vacuum toilets sometimes need more than 1 push. If still not working, report to stewardess and tell us what happened. If no good result, speak with GM and let us know. Hope it all works out well and you have a great time!

  • Like 1
Link to comment
Share on other sites
mnocket

mnocket

Posted
Posted
3 minutes ago, Pcardad said:

Push it a couple of times. Vacuum toilets sometimes need more than 1 push. If still not working, report to stewardess and tell us what happened. If no good result, speak with GM and let us know. Hope it all works out well and you have a great time!

Already called reception. Phone rang for 2 minutes with no answer. I guess a lot of people were calling to report the problem.  Waited 20 minutes  and then got thru. They are aware of the problem.

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...