Is there a limit to 'rebooking' when the price drops? HELP

[Biker19]

1 minute ago, Happytime22 said:

ready for a TA talk on Monday... when they return 

That's not a responsive TA - you could have price drops over a weekend you would miss with a TA like that.

[c-leg5]

5 minutes ago, Happytime22 said:

Thanks all... I no longer feel 'unrealistic' and ready for a TA talk on Monday... when they return 

Before you jump to conclusions you should ask why, the price drop is refused. 

 

Not all price drops are allowed in all circumstances. 
 

Is this a cruise price drop you are looking at, or price drop on UDP? If the latter why is your TA involved- why aren’t you doing it yourself online?
 

Why do you have to wait until Monday? That is a bigger problem. Does this TA belong to an agency? It would appear we don’t have all the facts.

[LobsterStalker]

1 hour ago, Happytime22 said:

Thanks all... I no longer feel 'unrealistic' and ready for a TA talk on Monday... when they return 

That is also a sign you need a new one . 

A good one is definitely not limited to office hours

 

Cheers

[nelblu]

1 hour ago, Biker19 said:

I don't believe that to be true - every time you reprice, it further eats into their commission so of course they want to avoid that (and they'll make up stories to dissuade you from it).

No.

Recently had my TA apply a $200 casino credit.  No problem but clawed back $50 in OBCs.  I said not a problem as I'm good for a net of $150.00.  

[Ourusualbeach]

2 hours ago, Happytime22 said:

My TA said they don't like you doing it too many times?

As a TA I can definitely tell you your TA does not know what they are talking about.

[Ourusualbeach]

2 hours ago, Happytime22 said:

Someone said 'some' TA's are restricted in some way for multiple rebooks?  

Should I be worried?

Absolutely not.  I have had bookings during Covid that were repriced probable 10 times.  

[Ourusualbeach]

2 hours ago, Happytime22 said:

so Starry Eyes.... no TA's are limited on the amount of rebookings?

Not limited

[Happytime22]

Thanks... they are back Monday but will call them tomorrow.... regardless of where they are?

[DonnaK]

9 hours ago, Happytime22 said:

Okay, Biker19 you are most definitely a Verternan cruiser...

My cruise is 9-Night Eastern Caribbean and Perfect Day  (Symphony of the Seas
Aug 09, 2024 - Aug 18, 2024).  It is way off from final payment and I wouldn't think this a new market?

Someone said 'some' TA's are restricted in some way for multiple rebooks?  

Should I be worried?

Thank you so much for the heads up.  I am on the same cruise, and just called to save $454.00, plus I changed from a guarantee to an assigned cabin!  

[toxicfairy]

Years ago when we did Oasis I probably called 4 to 6 times. In all I saved around 1200 to 1500 on two cabins so it was worth it to me.

Edited November 12, 2023 by toxicfairy

[cruisegus]

14 hours ago, Biker19 said:

Very unlikely.

Show them eat the 100 pp change / cancellation fee and move to someone that will help you

[Biker19]

4 hours ago, cruisegus said:

Show them eat the 100 pp change / cancellation fee and move to someone that will help you

Moving a booking won’t take it away from a TA. Cancelling a booking will likely result in losing the entire deposit. 

[A&L_Ont]

1 hour ago, Biker19 said:

Moving a booking won’t take it away from a TA. Cancelling a booking will likely result in losing the entire deposit. 

If the cruise dropped that much it might be worth it, if the OP is that unhappy with the service.
 

 

[A&L_Ont]

OP, is the cruise booked fully refundable?  
 

If so what is the cancellation policy like for your current TA?  Would you have to pay them a fee to cancel and book directly with RC?  You might be further ahead paying a small fee if the drop in pricing is worth it. 
 

 

[Happytime22]

5 minutes ago, A&L_Ont said:

OP, is the cruise booked fully refundable?  
 

If so what is the cancellation policy like for your current TA?  Would you have to pay them a fee to cancel and book directly with RC?  You might be further ahead paying a small fee if the drop in pricing is worth it. 
 

 

I lose the deposit I think... $1000

[Happytime22]

10 hours ago, DonnaK said:

Thank you so much for the heads up.  I am on the same cruise, and just called to save $454.00, plus I changed from a guarantee to an assigned cabin!  

You mean I ACTUALLY WAS ABLE TO HELP SOMEONE?   WOW,I didn't think it was possible as I am not Diamond +, Diamond or anything... I think my category is LEAD

[A&L_Ont]

1 minute ago, Happytime22 said:

I lose the deposit I think... $1000

Youch. No changing that this go around. 

[notmyrealnameoremail]

I firmly believe that a good TA wants you to get lower prices and better deals.  They are responsive to questions and requests.  They understand that running their business that way it helps drive future business. 

 

My TA is ridiculously responsive.  Yesterday, as my wife and I we picking excursions for an NCL cruise that we booked a while ago, I came across an upgrade package that would save us a few hundred dollars.  For some reason NCL's website and app wouldn't let me add it, so I sent him an email asking if he could find out if I was allowed to book it.  An hour later, I got an email back saying he had already added it to our reservation.

 

During COVID, he rebooked a cruise for a small group so many times that we were able to tack on a 5 day B2B cruise with some savings left over.  Of course he made sure we had 2 balconies next to each other so we could get door between the balconies open AND stay in the same cabins for both cruises.

 

Of course YMMV, but for us getting a customer focused TA has been very beneficial and I like to think we are worthwhile clients for him.

[nelblu]

1 hour ago, A&L_Ont said:

Youch. No changing that this go around. 

That is the reason I primarily book on board as my exposure is only $100 pp.

[notmyrealnameoremail]

22 hours ago, Biker19 said:

Yes, unless you can prove to RCI they are unresponsive to the point they take away the booking from them. The TA lying to you that they are limited in the number of reprices is not a reason RCI will take away a booking.

I would hope that if the TA actually refuses to reprice and you can show that, Royal would force them to reprice or allow you to pull the reservation from that TA.

[Happytime22]

47 minutes ago, nelblu said:

That is the reason I primarily book on board as my exposure is only $100 pp.

what do u mean 'exposure'?  The deposit is MUCH lower or you are not locked?

[Biker19]

49 minutes ago, notmyrealnameoremail said:

I would hope that if the TA actually refuses to reprice and you can show that

How would you show that? No way a TA would put it in writing. We've had reports of folks trying to get a booking back from a TA - very few succeed.

[nelblu]

1 hour ago, Happytime22 said:

what do u mean 'exposure'?  The deposit is MUCH lower or you are not locked?

If I decide to cancel cruise prior to final payment date my risk is the deposit of $100 pp.  Since I cruise solo therefore only $100 is at risk.  

[Ourusualbeach]

3 hours ago, notmyrealnameoremail said:

I firmly believe that a good TA wants you to get lower prices and better deals.  They are responsive to questions and requests.  They understand that running their business that way it helps drive future business. 

 

My TA is ridiculously responsive.  Yesterday, as my wife and I we picking excursions for an NCL cruise that we booked a while ago, I came across an upgrade package that would save us a few hundred dollars.  For some reason NCL's website and app wouldn't let me add it, so I sent him an email asking if he could find out if I was allowed to book it.  An hour later, I got an email back saying he had already added it to our reservation.

 

During COVID, he rebooked a cruise for a small group so many times that we were able to tack on a 5 day B2B cruise with some savings left over.  Of course he made sure we had 2 balconies next to each other so we could get door between the balconies open AND stay in the same cabins for both cruises.

 

Of course YMMV, but for us getting a customer focused TA has been very beneficial and I like to think we are worthwhile clients for him.

Unfortunately many TA's are shortsighted and only look at that one sale that they are working on as opposed to building long term relationships with their clients.

[c-leg5]

5 hours ago, Happytime22 said:

I lose the deposit I think... $1000

Did you book a refundable or non-refundable deposit fare?