grimpil Posted January 20 #1 Share Posted January 20 We received a survey from the casino for our upcoming cruise on Venzenia. It was asking questions about how much time/ money we plan to spend. It also asked the percentage of time compared to other venues we plan to spend in the casino. Other questions about role of the casino host, comps, drinks for guest etc. I have never received these before (nor never heard of them). Wondering if changes are coming to casino offers? 1 Link to comment Share on other sites More sharing options...
kdr69 Posted January 20 #2 Share Posted January 20 Never seen one yet and all i get are casino offers these days. Link to comment Share on other sites More sharing options...
May1cruiser Posted January 20 #3 Share Posted January 20 Also got a pre cruise casino survey. Not sure what their intentions are. 2 Link to comment Share on other sites More sharing options...
Old Fart Cruisers Posted January 20 #4 Share Posted January 20 I got one for each of my two Venezia cruises. Now that I think about it, I don't remember getting them on any other sailings. Maybe specific to Venezia? 1 Link to comment Share on other sites More sharing options...
hurricane0226 Posted January 20 #5 Share Posted January 20 3 hours ago, Old Fart Cruisers said: I got one for each of my two Venezia cruises. Now that I think about it, I don't remember getting them on any other sailings. Maybe specific to Venezia? I received the survey for our Nov 2023 Mardi Gras sailing. 2 Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted January 20 #6 Share Posted January 20 I received one prior to our Christmas Valor cruise. 2 Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted January 20 #7 Share Posted January 20 4 hours ago, Old Fart Cruisers said: I got one for each of my two Venezia cruises. Now that I think about it, I don't remember getting them on any other sailings. Maybe specific to Venezia? That casino needs help. Link to comment Share on other sites More sharing options...
Elaine5715 Posted January 20 #8 Share Posted January 20 They announced months ago that they would be sending out surveys randomly https://oceanplayersclub.com/voiceoftheplayer/ 2 Link to comment Share on other sites More sharing options...
ferfoodle Posted January 21 #9 Share Posted January 21 I don't know if I would feel comfortable filling out how much I plan on spending. If I give a low amount, will my casino offers come to an end? If I give a high amount, will they sign me up for gamblers anonymous? Seriously though, I always take the same amount budgeting a limit for each day of the cruise. Sometimes my winnings on the first or second day cover the rest of the cruise where I don't have to spend my own money anymore. How does one "truthfully" answer that question? 3 Link to comment Share on other sites More sharing options...
DallasGuy75219 Posted January 24 #10 Share Posted January 24 On 1/20/2024 at 3:50 PM, Elaine5715 said: They announced months ago that they would be sending out surveys randomly https://oceanplayersclub.com/voiceoftheplayer/ I got their pre-cruise survey before my Glory cruise last month but never the post-cruise survey mentioned in the link. Link to comment Share on other sites More sharing options...
StephPS79 Posted January 24 #11 Share Posted January 24 On 1/20/2024 at 8:29 PM, ferfoodle said: I don't know if I would feel comfortable filling out how much I plan on spending. If I give a low amount, will my casino offers come to an end? If I give a high amount, will they sign me up for gamblers anonymous? Seriously though, I always take the same amount budgeting a limit for each day of the cruise. Sometimes my winnings on the first or second day cover the rest of the cruise where I don't have to spend my own money anymore. How does one "truthfully" answer that question? There's no requirement to complete. If you don't feel comfortable providing the information, skip the survey. To answer truthfully, it would be the amount that you typically budget per day. Link to comment Share on other sites More sharing options...
MardiGras10022021 Posted January 24 #12 Share Posted January 24 On 1/20/2024 at 9:57 AM, Old Fart Cruisers said: I got one for each of my two Venezia cruises. Now that I think about it, I don't remember getting them on any other sailings. Maybe specific to Venezia? we got 1 for spirit Link to comment Share on other sites More sharing options...
john91498 Posted January 24 #13 Share Posted January 24 I skip the cruise surveys since they don't offer anything. I did a survey for my Corvette and my wife's Lexus. We were compensated $600 for the Corvette survey and $250 for the Lexus survey. 1 Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted January 25 #14 Share Posted January 25 (edited) I received one for our Jan 15 Freedom cruise this year. In my youngest 21 year old DD’s name😜 Edited January 25 by ninjacat123 Link to comment Share on other sites More sharing options...
Rare joe/jack Posted January 25 #15 Share Posted January 25 On 1/20/2024 at 8:26 AM, grimpil said: We received a survey from the casino for our upcoming cruise on Venzenia. It was asking questions about how much time/ money we plan to spend. It also asked the percentage of time compared to other venues we plan to spend in the casino. Other questions about role of the casino host, comps, drinks for guest etc. I have never received these before (nor never heard of them). Wondering if changes are coming to casino offers? The one time I received the survey a week before sailing I submitted it back. One night in the casino I asked the Host why I received this and she said it was just a random computer pull. 10 minutes later she came back and asked if we wanted Steakhouse dinner for two or a bottle of wine. Of course we took the Dinner. 2 Link to comment Share on other sites More sharing options...
Pyxie Posted January 25 #16 Share Posted January 25 My husband got one of these prior to our last sailing on the Mardi Gras. I don't know if it's a coincidence or not, but when the survey asked what would incentivize him to spend more time in the casino, he answered "free drinks." Then, when we got on board, he got a message in the app that he had been given free drinks in the casino (and we weren't sailing on a casino offer where he was already getting this) nor had he spent in time in the casino yet because we hadn't even set sail yet. So you never know. 3 Link to comment Share on other sites More sharing options...
Jeafl Posted January 25 #17 Share Posted January 25 Please tell them that you would spend much more money there if they figured out the smoke problem. 🙂 8 Link to comment Share on other sites More sharing options...
alias47 Posted January 26 #18 Share Posted January 26 I got one before a cruise on the Magic in December, filled it out. I honestly forgot I did or even getting it until now, but nothing at all came from it. Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted January 26 #19 Share Posted January 26 6 hours ago, Jeafl said: Please tell them that you would spend much more money there if they figured out the smoke problem. 🙂 I did put on the survey that my time and money would depend on how smokey the casino was. Then it turned out the smoke wasn't that bad. I never did get the follow up survey. 1 Link to comment Share on other sites More sharing options...
Oldsweets Posted January 29 #20 Share Posted January 29 (edited) We have filled out this survey numerous times since they launched it and not once have we received any additional perks or heard a peep from them. For clarity we don’t expect anything and just replying about some who had thoughts that the survey may have generated perks. Maybe it did for them but certainly not our experience. I asked a few hosts and they seem to know less than I did. Edited January 29 by Oldsweets Link to comment Share on other sites More sharing options...
kamac56 Posted January 29 #21 Share Posted January 29 We just received the survey for our upcoming Feb 11 magic cruise. I have gotten surveys after cruises before but never before. Link to comment Share on other sites More sharing options...
Oldsweets Posted January 30 #22 Share Posted January 30 Just got another survey for next weeks cruise. I choose to complete them with the hope that someone is reading these we will see results in positive changes 2 Link to comment Share on other sites More sharing options...
Mike45LC Posted January 31 #23 Share Posted January 31 On 1/29/2024 at 5:10 PM, Oldsweets said: Just got another survey for next weeks cruise. I choose to complete them with the hope that someone is reading these we will see results in positive changes I have not gotten a casino pre-cruise survey , but I think that my comments might help improve the casino experience for me. Less smoke would be good. Better bar service would also help -- half the time I want a drink (a soft drink for me), I walk to the nearest bar because there is no cocktail server in sight. More hand-shuffle, fewer continuous shuffle machines. I spend a lot of time in the casino, and have lots of helpful suggestions which I make in the post-cruise survey. Link to comment Share on other sites More sharing options...
Cinnamon2 Posted January 31 #24 Share Posted January 31 I got a casino survey shortly before my recent Magic cruise and filled it out online. Not sure if this has anything to do with the survey, but was pleasantly surprised to receive "drinks on us while playing" in the casino. Link to comment Share on other sites More sharing options...
StephPS79 Posted January 31 #25 Share Posted January 31 11 minutes ago, Cinnamon2 said: I got a casino survey shortly before my recent Magic cruise and filled it out online. Not sure if this has anything to do with the survey, but was pleasantly surprised to receive "drinks on us while playing" in the casino. Curious, how were you notified this was added? Link to comment Share on other sites More sharing options...
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