FLAlaska Posted July 25 #76 Share Posted July 25 1 minute ago, JG&Lcruisingnewbies said: Maybe not if you log in from N America. But it seems the UK links are shut down currently i don’t know about other European country links Im in Florida.. login isn't working for me 4 Link to comment Share on other sites More sharing options...
rosevew Posted July 25 #77 Share Posted July 25 No access/log in in the UK via Firefox, Edge or Chrome now. 1 Link to comment Share on other sites More sharing options...
dog Posted July 25 #78 Share Posted July 25 5 minutes ago, JG&Lcruisingnewbies said: Maybe not if you log in from N America. But it seems the UK links are shut down currently i don’t know about other European country links I see on facebooks it is all over the world- so you may have been in luck. i included can see other people’s bookings, see payments, their excursions etc. fb posters in Australia have reported this too. 1 Link to comment Share on other sites More sharing options...
JG&Lcruisingnewbies Posted July 25 #79 Share Posted July 25 (edited) 12 minutes ago, FLAlaska said: Im in Florida.. login isn't working for me I hope links everywhere are being shut down while they sort it. this is terrible. My husband runs the UK arm of an international company’s database. Any hint of this problem and they would shut down the website links, have to contact the information commissioner themselves and hope fines can run Into many many millions of £ if you break the Data Protection act they can fine a maximum of £17.5 million or 4% of annual worldwide turnover for the previous financial year. Whatever is higher Edit: just want to point out, I promise husbands database isn’t Princess or carnival, or anything to do with any cruise line. promise it’s not 😂 😂 Edited July 25 by JG&Lcruisingnewbies 1 Link to comment Share on other sites More sharing options...
dog Posted July 25 #80 Share Posted July 25 22 minutes ago, JG&Lcruisingnewbies said: I hope links everywhere are being shut down while they sort it. this is terrible. My husband runs the UK arm of an international company’s database. Any hint of this problem and they would shut down the website links, have to contact the information commissioner themselves and hope fines can run Into many many millions of £ if you break the Data Protection act they can fine a maximum of £17.5 million or 4% of annual worldwide turnover for the previous financial year. Whatever is higher Edit: just want to point out, I promise husbands database isn’t Princess or carnival, or anything to do with any cruise line. promise it’s not 😂 😂 That sounds great. one of my fb friends living in UK just now posted she can see someone else’s booking on Majestic- just now. Link to comment Share on other sites More sharing options...
Rare Scottdalfonso Posted July 25 #81 Share Posted July 25 I cant even log in... it just gives me a box with links for finding a cruise and excursions but no way to actually log in 3 Link to comment Share on other sites More sharing options...
JG&Lcruisingnewbies Posted July 25 #82 Share Posted July 25 18 minutes ago, dog said: That sounds great. one of my fb friends living in UK just now posted she can see someone else’s booking on Majestic- just now. eek! I repeated to my husband what you said about someone being told this is all because of flooding in the Philippines I got a ‘that’s nuts’ look and a sarcastic ‘sure it is’ what a weird thing to say Thinking of travel & holiday companies fines apparently British Airways UK were fined €22m ($24m) in 2020. Marriot hotels UK only slightly less. Meta (data breach in Ireland this time) however. Fined 1.2 billion Euros 2023 Link to comment Share on other sites More sharing options...
Boku Posted July 25 #83 Share Posted July 25 4 hours ago, clarky213 said: I can go to someone elses booking and change their flights. Let’s hope you haven’t screwed up their booking! Very naughty to even try! 1 Link to comment Share on other sites More sharing options...
clarky213 Posted July 25 #84 Share Posted July 25 2 minutes ago, Boku said: Let’s hope you haven’t screwed up their booking! Very naughty to even try! I exited the page without changes. The same as I do on my booking when checking flight prices. Link to comment Share on other sites More sharing options...
FLAlaska Posted July 25 #85 Share Posted July 25 Princess needs a whole new IT department 2 1 Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted July 25 Author #86 Share Posted July 25 Just got up (PST USA). Cannot log in on either Chrome or Safari (IPAD). There is no log in screen….. Bob 1 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted July 25 #87 Share Posted July 25 35 minutes ago, Woobstr112G said: Just got up (PST USA). Cannot log in on either Chrome or Safari (IPAD). There is no log in screen….. Bob Bob, did you call corporate about this to report? 1 Link to comment Share on other sites More sharing options...
FLAlaska Posted July 25 #88 Share Posted July 25 39 minutes ago, Woobstr112G said: Just got up (PST USA). Cannot log in on either Chrome or Safari (IPAD). There is no log in screen….. Bob Same here. Login button is useless. Cruise personalized just takes you to Home Screen . I’ve cleared cookies , tried incognito, home network, data on phone, and every browser . Nada 1 Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted July 25 Author #89 Share Posted July 25 10 minutes ago, PacnGoNow said: Bob, did you call corporate about this to report? Yesterday I called and was put on hold. I hung up after nearly 45 minutes waiting for someone to come back on the line….. Bob Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted July 25 #90 Share Posted July 25 Just now, Woobstr112G said: Yesterday I called and was put on hold. I hung up after nearly 45 minutes waiting for someone to come back on the line….. Bob That was the Corporate number or regular PCL phone? They probably know by now, but I bet the PR dept would do something. Thank you for bringing this to our attention. This sounds like it’s caused by their IT department trying to update again. SMH Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted July 25 Author #91 Share Posted July 25 Just now, PacnGoNow said: That was the Corporate number or regular PCL phone? They probably know by now, but I bet the PR dept would do something. Thank you for bringing this to our attention. This sounds like it’s caused by their IT department trying to update again. SMH I called my T/A yesterday. She told me they were uploading 2026 cruises to the website. Maybe this caused the issues….. Bob Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted July 25 #92 Share Posted July 25 1 minute ago, Woobstr112G said: I called my T/A yesterday. She told me they were uploading 2026 cruises to the website. Maybe this caused the issues….. Bob Yes, that is true, but they need a competent IT department. Exposing guests information is a security breach. Let’s hope they get a fix. I would watch your bookings closely. 4 Link to comment Share on other sites More sharing options...
dog Posted July 25 #93 Share Posted July 25 2 minutes ago, PacnGoNow said: That was the Corporate number or regular PCL phone? They probably know by now, but I bet the PR dept would do something. Thank you for bringing this to our attention. This sounds like it’s caused by their IT department trying to update again. SMH Fb people who have called are being told ridiculous things- internal- will take care of it etc. I emailed customer relations and let them know I was in someone else’s booking- my app sent me to the website without logging in. I will try private messaging princess on fb and Instagram. Phone has not been helpful. Wouldn’t be booking or paying online today! 1 Link to comment Share on other sites More sharing options...
Scirocco Breeze Posted July 25 #94 Share Posted July 25 I'm in England. Can't access the log in page on Chrome, but can see my bookings on the app. This is incredibly serious though. 1 Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted July 25 #95 Share Posted July 25 Tried again this morning and I can’t log in. Safari on IPad. Link to comment Share on other sites More sharing options...
MudderBear Posted July 25 #96 Share Posted July 25 I can't get the log in page on either Chrome or FireFox. I can't to Safari as I don't have a Mac or anything Apple. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 25 #97 Share Posted July 25 This is truly terrifying. Anyone who had access to other people's bookings could have done some serious damage! Currently, I cannot log into the website, but I am able to log in on the app and view my sailing in 16 days. Everything looks correct on my booking still. Dining and Excursion reservations are still there. I am grateful my booking hasn't been messed with, but I am still concerned about my PII being exposed, especially my passport info. 2 Link to comment Share on other sites More sharing options...
voljeep Posted July 25 #98 Share Posted July 25 Desktop Windows Edge nada - login, register - booked guests but did get a final payment notice email this morning, so we got that going for us, huh? 1 Link to comment Share on other sites More sharing options...
CruisinCouple2010 Posted July 25 #99 Share Posted July 25 We also tried logging into Princess this morning with no luck on Chrome or Safari. What a mess. Link to comment Share on other sites More sharing options...
Abercrombie2019 Posted July 25 #100 Share Posted July 25 There is a banner on the website now, “Login and access to your booking is currently unavailable. Please check back later.” 1 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now