We are on vacation nd shouldn't have to ask. As for the women she was a horse's ass throughout the trip, which was in Europe ,thus the Hyicinth remark. We were insulted that the staff member humiliated my wife and entertained this witch. It was strictly ethnicity. At first the YC Director,refused to address until he saw video then I almost felt sorry for the staff member. To see some of the reactions here is upsetting.