Well everything has worked well for me. I called to get a reprice (saved $900) and lost my $50 OBC which I had already used towards my internet. Got an email that I needed to pay $50 now or internet would be cancelled. I went to cruise planner and cancelled it. Received email new amount to be refunded. Repurchased it and received email confirmation. Checked my credit card all seems OK.
This has all been crazy and hoping you all have some luck getting everything sorted out.