vkb2751

we had the same issues on different cruises - employee said charge on embarkation day, employees not knowing elite+ shouldn’t be charged. No one issued the refund and had to go to guest relations on different cruises. How hard is it to train the staff?

Thanks for the heads up. Cabin on hold. Will talk to TA today to finalize! Our friends tried to book last night - all C1 cabins sold out.

thanks for the head up. Just booked 10:45 RT for 4 of us for May 18. 9:30 was available earlier but was sold out when I went to book?

It is random. Al’s, we left our call back info last 2 days and haven’t received any call!!!!!!

according to the poster there are no cookies or macroons at Al Bacio! Only pastries.

Someone just posted on other social media site that cookies at Gelato counter on Equinox cost $2 plus 20% gratuity. Don’t know if this true but pic says so.

We had someone @Bacio say the same to us on Beyond in January. A few of the staff repeated the same thing - not on embarkation day.We asked for the supervisor and it was sorted out. The staff was not properly trained!

The changes started yesterday on Equinox. There are no classic selections- it is all in 1 menu. Will try to post pic of menu tonight. We are on btb and will see what happens next cruise as it is 8 nights.

Correct!

We are on the Equinox. All the addition cost items are on the menu. Shrimp cocktail and Salmon are only available every other day. Cheese cake only on first night. No lobster on the menu for the entire cruise. The waiter said they are trying to match Royal Carribbean menus. relaxed luxury??????? Meenu and Vinod

We stayed at Hotel Smeraldo. It is a great location. Walking distance from all sights in Lisbon except Belem area. Tram E 28 starts right in front of the hotel. We were there 5/1 to 5/4 and the line for E28 was always long (people were waiting in line for 2 hours to get on!) we could see the starting point from our window and no matter what time it was the line was v long. the hotel has elevators and a rooftop bar!

same on Edge TA

We are just back from Edge TA that ended in Barcelona. We took the first transfer through Celebrity at 7:05 am. The cost was $ 29.95 pp it was a 20 min drive on a Monday morning with no traffic.

Great pics. Did you take them from the ship?

We were charged $15 amenity charge after we left the ship. This was on Beyond returning 1/15/23. Have been told it has been corrected but still no refund on Credit Card. Was told last week that it takes 6 to 8 weeks to be processed! Mistake or scam, it is happening too often. Will see when we get the refund finally.

My dh got the email with his correct CC # and points. However, I got the email with a new/different CC# and 0 points. Did anyone else see this?

Agree! We thought we could eat in OVC if we didn’t like anything in MDR but the dinner menu in OVC has been reduced to about a third of what they had. I get that they are trying to reduce wastage and save money but shouldn’t have cut options in MDR and OVC at the same time.

Yes, the signature collection now has 3 starters - either 2 salads and a soup or 2 soups and a salad. No appetizers in the starters. Also, the main entrees have been reduced to 3 including a vegetarian entree. Seafood selection has been changed, lamb dishes are all gone, and a lot of pasta choices have been added on various days. We don’t eat beef but beef entrees have also been removed or changed. This was on Beyond January 8, 2023 sailing.

we submitted the comment card on day 3 of the cruise re reduced menu in MDR and OVC and didn’t get any response from Hotel Director or anyone else. Also wrote comments on survey but no response so far! We were on Beyond sailing 1/8/23.

Celebrity tried that when they introduced AI bookings. Couldn’t get enough bookings so introduced Sail Only and Resident Rate options. Will see how this works out!

Same on Beyond!

Beyond has 2,800 passengers this week

On the Beyond Oceanview at dinner time - only thing missing was the grill station. Salad bar, bread station, Indian, Spanish and other hot food stations all open. Also, pasta and stir fry stations open. today is listed as sweet and savory crepes! Will see what else is open! Looks like it varies by ship somewhat.

On the Beyond Oceanview at dinner time - only thing missing was the grill station. Salad bar, bread station, Indian, Spanish and other hot food stations all open. Also, pasta and stir fry stations open. today is listed as sweet and savory crepes! Will see what else is open! Looks like it varies by ship somewhat.