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MicCanberra Holiday Sharing Rare

MicCanberra

Posted
Posted
Over the weekend I was doing a bit of searching of roll calls for the Sea Princess next cruise the 29 Sept cruise to NZ and I came across this photo on Facebook of a crankshaft

 

New_crank.JPG

 

This could be the new crankshaft that's going in to the Sea Princess

 

This photo is supposed to be from Wärtsilä the Sea Princess engine manufacturer.

 

Thanks for the photo.:D

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dizzy1948

dizzy1948

Posted
Posted
Over the weekend I was doing a bit of searching of roll calls for the Sea Princess next cruise the 29 Sept cruise to NZ and I came across this photo on Facebook of a crankshaft

 

New_crank.JPG

 

This could be the new crankshaft that's going in to the Sea Princess

 

This photo is supposed to be from Wärtsilä the Sea Princess engine manufacturer.

 

Hope they take the wrapping off :eek::p

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Hazydavo

Hazydavo

Posted
Posted (edited)

Was over on the roll call thread and this looks like the last semi-official info received from a TA was...

 

As you know, Sea Princess experienced a technical difficulty with the ship's crank shaft earlier this year which resulted in our inability to

operate at full speed but never posed a safety concern. As the repair was being carried out in Fremantle on 9/13, an additional technical issue

with the propeller shaft bearing was identified. As the safety of our guests and crew is always our absolute priority, we have determined that the

technical issues must be addressed immediately. The current voyage has been cancelled, and once all guests have disembarked Sea Princess

will make its way to Sydney for repairs. At this time we are hopeful that your client's voyage will operate as scheduled; however, this ultimately

depends upon the repair schedule. We will be certain to keep you informed of any changes as updates become available.

 

Doesn't appear to have been an update since though :confused:

 

Essentially a bit more than a day left now to get the thing fixed! COME ON!

Edited by Hazydavo
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joker_aus

joker_aus

Posted
Posted

Dear Valued Passenger,

 

Before you embark on your cruise holiday, Princess Cruises have some important updates to share with you:

 

As you know, Sea Princess has been in repair at the Garden Island dry-dock in Sydney over the past several days. We have received an update from our technical experts which indicates the repair will require more time than originally anticipated. While we were hopeful that we would not need to make any alterations to your cruise holiday, we have determined this delay necessitates changes to our planned itinerary.

 

Sea Princess will now provide a 13-day itinerary departing from Sydney instead of Brisbane on Tuesday, September 30 and will no longer call to Auckland. Based on your point of origin, alternative travel arrangements for all guests, at our expense, have been made so that you may join the ship in Sydney. Needed flight and hotel arrangements will be sent to you shortly. All guests will receive a one-day per diem refund, a $100 per person onboard credit, a refund of the taxes, fees, and port expenses for Auckland, and 30% of your cruise fare paid on this voyage in the form of a Future Cruise Credit. Thank you for your continued patience and we look forward to your arrival.

 

Thank you for your attention to this notification.

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Hazydavo

Hazydavo

Posted
Posted
Dear Valued Passenger,

 

Before you embark on your cruise holiday, Princess Cruises have some important updates to share with you:

 

As you know, Sea Princess has been in repair at the Garden Island dry-dock in Sydney over the past several days. We have received an update from our technical experts which indicates the repair will require more time than originally anticipated. While we were hopeful that we would not need to make any alterations to your cruise holiday, we have determined this delay necessitates changes to our planned itinerary.

 

Sea Princess will now provide a 13-day itinerary departing from Sydney instead of Brisbane on Tuesday, September 30 and will no longer call to Auckland. Based on your point of origin, alternative travel arrangements for all guests, at our expense, have been made so that you may join the ship in Sydney. Needed flight and hotel arrangements will be sent to you shortly. All guests will receive a one-day per diem refund, a $100 per person onboard credit, a refund of the taxes, fees, and port expenses for Auckland, and 30% of your cruise fare paid on this voyage in the form of a Future Cruise Credit. Thank you for your continued patience and we look forward to your arrival.

 

Thank you for your attention to this notification.

 

Joker_aus ey...1st post. Right! Hardyharhar....

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NSWP

NSWP

Posted
Posted
Dear Valued Passenger,

 

Before you embark on your cruise holiday, Princess Cruises have some important updates to share with you:

 

As you know, Sea Princess has been in repair at the Garden Island dry-dock in Sydney over the past several days. We have received an update from our technical experts which indicates the repair will require more time than originally anticipated. While we were hopeful that we would not need to make any alterations to your cruise holiday, we have determined this delay necessitates changes to our planned itinerary.

 

Sea Princess will now provide a 13-day itinerary departing from Sydney instead of Brisbane on Tuesday, September 30 and will no longer call to Auckland. Based on your point of origin, alternative travel arrangements for all guests, at our expense, have been made so that you may join the ship in Sydney. Needed flight and hotel arrangements will be sent to you shortly. All guests will receive a one-day per diem refund, a $100 per person onboard credit, a refund of the taxes, fees, and port expenses for Auckland, and 30% of your cruise fare paid on this voyage in the form of a Future Cruise Credit. Thank you for your continued patience and we look forward to your arrival.

 

Thank you for your attention to this notification.

A fair recompense from Princess in my humble opinion.

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joker_aus

joker_aus

Posted
Posted

Dear Princess Guest:

 

As previously communicated, Sea Princess has been in repair at the Garden Island dry-dock in Sydney over the past several days. Work has been progressing and we have recently received an update from our technical experts which indicates the repair will require more time than originally anticipated.

 

While we were hopeful that we would not need to make any alterations to your cruise holiday, we have determined this delay necessitates changes to our planned itinerary, in order to ensure calls to the other six out of the original seven ports will be protected. As a result, Sea Princess will now provide a 13 day itinerary which will embark guests in Sydney instead of Brisbane on Tuesday, 30 September.

 

We fully recognise these are challenging and disappointing circumstances and want to do our best to ensure you are able to experience your cruise holiday. We have mobilised our shore side team to arrange alternative travel arrangements for all guests, at our expense, so that you may join the ship in Sydney instead of Brisbane.

 

Further, in recognition of these changes, all guests who sail on this voyage will receive a one-day per diem refund, as well as a $100 per person onboard credit plus a refund of the taxes, fees, and port expenses for the cancelled call to Auckland. Refunds will be applied to your shipboard folio. Additionally, you will receive 30% of your cruise fare paid on this voyage in the form of a Future Cruise Credit. The credit may be applied to any future Princess Cruise booked by the end of December 2015.

 

The revised itinerary is as follows:

 

 

Date Port Arrival Departure

Tuesday, 30 September Sydney 7:00 PM

Wednesday, 1 October at sea

Thursday, 2 October at sea

Friday, 3 October at sea

Saturday, 4 October Tauranga 5:30 AM 4:30 PM

Sunday, 5 October Napier 10:30 AM 7:00 PM

Monday, 6 October Wellington 9:00 AM 6:00 PM

Tuesday, 7 October Akaroa 8:00 AM 6:00 PM

Wednesday, 8 October Dunedin (Port Chalmers) 8:00 AM 6:00 PM

Thursday, 9 October Fiordland National Park 9:00 AM 5:00 PM

Friday, 10 October at sea

Saturday, 11 October at sea

Sunday, 12 October at sea

Monday, 13 October Brisbane 7:00 AM

We have secured air arrangements for your transportation from Brisbane Airport to join the ship in Sydney on Tuesday, 30 September. Princess will provide complimentary transfers from the airport to the pier in Sydney. The cruise will end as scheduled in Brisbane on Monday, 13 October which allows use of your originally scheduled homeward plans. For your convenience, your personalised flight details to Sydney are provided below.

 

Name: THEORIST, CONSPIRACY

Airline: Virgin Australia

Flight Number: ***

Departure Date: 30 September 2014

Departure City: Brisbane

Departure Time: ***

Arrival City: Sydney

Arrival Time: ***

Airline Record Locator: ***

 

Air arrangements have been made based on your home address which you or your travel agent supplied via CruisePersonalizer. Should you have questions regarding your flight details or if you decided you will not need these flights, please contact us as soon as possible at 13 24 88 Monday through Friday between the hours of 7.00am to 7.00pm and Saturday between the hours of 8.00am and 4.00pm.

 

Alternatively, should you decide not to continue with your cruise holiday, you will receive a full refund of your cruise fare, pre and post-cruise packages, and taxes, fees, and port expenses. Once you have notified us of your decision to cancel, the refund will be automatically processed via the method of payment for your cruise. Additionally, a 15% Future Cruise Credit equal to the cruise fare paid on this voyage will be created in your name for use toward a future cruise booked by the end of 2015.

 

Again, please accept our apology for this disruption to your cruise holiday. We thank you for your patience and cooperation as we awaited the update on the ships repair status and we look forward to your arrival aboard Sea Princess.

 

Thank you for your attention to this notification.

 

Sincerely,

 

Princess Cruises

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Kiwi_cruiser

Kiwi_cruiser

Posted
Posted

Here is a full e-mail a T/A got from Princess:

 

IMPORTANT NOTICE REGARDING YOUR CLIENTS' CRUISE

 

Dear Travel Partner:

As previously communicated, Sea Princess has been in repair at the Garden Island dry-dock in Sydney over the past several days. Work has been progressing and we have recently received an update from our technical experts which indicates the repair will require more time than originally anticipated. While we were hopeful that we would not need to make any alterations to your clients' cruise holiday, we have determined this delay necessitates changes to our planned itinerary in order to ensure calls to six out of the original seven ports will be protected.

 

As a result, Sea Princess will now provide a 13-day itinerary which will embark guests in Sydney instead of Brisbane on Tuesday, 30 September and will no longer call to Auckland.

 

In recognition of these changes, all guests who sail on this voyage will receive a one-day per diem refund, a $100 per person onboard credit, and a refund of the taxes, fees, and port expenses for the cancelled call to Auckland.

 

The refunds and onboard credit will be applied in Australian Dollars to your clients' shipboard folio. Additionally, they will receive 30% of their cruise fare paid on this voyage in the form of a Future Cruise Credit.

 

The credit may be applied to any future Princess cruise booked by the end of December 2015. The revised itinerary is as follows:

 

Date Port Arrival Departure

 

Tuesday, 30 September Sydney 7:00 PM

Wednesday, 1 October at sea

Thursday, 2 October at sea

Friday, 3 October at sea

Saturday, 4 October Tauranga 4:30 AM 5:00 PM

Sunday, 5 October Napier 10:30 AM 7:00 PM

Monday, 6 October Wellington 9:00 AM 6:00 PM

Tuesday, 7 October Akaroa 8:00 AM 6:00 PM

Wednesday, 8 October Dunedin (Port Chalmers) 8:00 AM 6:00 PM

Thursday, 9 October Fiordland National Park 9:00 AM 5:00 PM

Friday, 10 October at sea

Saturday, 11 October at sea

Sunday, 12 October at sea

Monday, 13 October Brisbane 7:00 AM

 

We fully recognise these are challenging and disappointing circumstances and want to do our best to ensure your clients are able to experience their cruise holiday.

 

We have mobilised our shore side team to arrange alternative travel arrangements for all guests, at our expense, so that they may join the ship in Sydney instead of Brisbane.

 

If the home address information supplied via Cruise Personliazer indicates your clients reside in the Sydney region we ask that they make their way to the pier on Tuesday, 30 September for embarkation.

 

The cruise will end as scheduled in Brisbane on Monday, 13 October which allows use of all guests originally scheduled homeward plans.. If your clients resided outside of the Sydney region and had flights to Brisbane, we ask that they continue with their original plans to arrive in Brisbane on Monday, 29 September.

 

Princess has arranged a one-night hotel accommodation in the Brisbane area well as made air arrangements for their transportation from Brisbane to join the ship in Sydney on Tuesday, 30 September.

 

Princess will also provide complimentary transfers from the airport to the pier in Sydney.

 

If your clients have roundtrip flight arrangements from Sydney to Brisbane and will no longer use their originating flight, they should contact their air carrier to advise they are no longer taking the originating flight.

 

This must be done to confirm and avoid cancellation of their return air arrangements.

If your clients are from the Brisbane region, we have secured air arrangements for them from Brisbane to Sydney on Tuesday, 30 September.

 

Princess will also provide complimentary transfers from the airport to the pier in Sydney.

 

Again, when the cruise ends in Brisbane on 13 October, all guests can use their originally scheduled homeward plans. An e-mail with personalized travel details based on the above guidelines will be sent to each guest today.

 

Should you or your client have questions regarding these details, we are available at 13 24 88 Monday through Friday between the hours of 7.00am until 7.00pm and Saturday between the hours of 8..00am and 4.00pm.

 

Alternatively, should they decide not to continue with their cruise holiday, they will receive a full refund of their cruise fare, pre- and post-cruise packages, and taxes, fees, and port expenses.

 

Once we have been notified of their decision to cancel, the refund will be automatically processed via the method of payment for their cruise.

 

Additionally, a 15% Future Cruise Credit equal to the cruise fare paid on this voyage will be created in your clients' names for use toward a future cruise booked by the end of 2015. Again, we sincerely apologise for this disruption to your clients' cruise holiday. We thank you for your patience and cooperation as we awaited the update on the ships repair status and we look forward to everyone's safe arrival aboard Sea Princess.

 

Sincerely, Princess Cruises

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MicCanberra Holiday Sharing Rare

MicCanberra

Posted
Posted (edited)

 

The revised itinerary is as follows:

 

 

Date Port Arrival Departure

Tuesday, 30 September Sydney 7:00 PM

Wednesday, 1 October at sea

Thursday, 2 October at sea

Friday, 3 October at sea

Saturday, 4 October Tauranga 5:30 AM 4:30 PM

Sunday, 5 October Napier 10:30 AM 7:00 PM

Monday, 6 October Wellington 9:00 AM 6:00 PM

Tuesday, 7 October Akaroa 8:00 AM 6:00 PM

Wednesday, 8 October Dunedin (Port Chalmers) 8:00 AM 6:00 PM

Thursday, 9 October Fiordland National Park 9:00 AM 5:00 PM

Friday, 10 October at sea

Saturday, 11 October at sea

Sunday, 12 October at sea

Monday, 13 October Brisbane 7:00 AM

 

 

Thanks for confirming.:D

Edited by MicCanberra
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The_Big_M

The_Big_M

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Posted
If the home address information supplied via Cruise Personliazer indicates your clients reside in the Sydney region we ask that they make their way to the pier on Tuesday, 30 September for embarkation.

...

 

If your clients have roundtrip flight arrangements from Sydney to Brisbane and will no longer use their originating flight, they should contact their air carrier to advise they are no longer taking the originating flight.

 

This must be done to confirm and avoid cancellation of their return air arrangements.

 

The only thing I'd add is to make people whole, Princess need to cover cancellation costs for those with flights from Sydney. It appears they've done the right thing for everyone _except_ those in Sydney!

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