Leftover Elite coupons

[New Hampshire]

I have quite a few Elite coupons leftover from my March cruise. I'm sailing again in October. Can I use the leftover coupons then?

[DebbieMacG]

The simple answer is no :)

[Orator]

I have quite a few Elite coupons leftover from my March cruise. I'm sailing again in October. Can I use the leftover coupons then?

 

They are "leftover" because you didn't use them. Doubt if you will need more of them if you didn't use them before. You will be receiving a complete sheet on new coupons that can be used.

[phoenix_dream]

I presume you are talking the sheet of coupons you find in your cabin for things such as laundry, rather than the Elite drink coupons that are used on some cruises? Then no, as your name and cabin number are recorded when the coupons are used (or at least they should be). For the drink coupons, we only had them once and they never asked for our name or room number so I guess theoretically you could use more of them if they were still the same. 'Can' versus 'should' may result in a different answer, depending upon your viewpoint:)

[rucruisn2]

Aren't they dated?

[phoenix_dream]

I do not recall ever seeing dates on coupons, unless something has changed in the last few months.

[Phxazzcruisers]

They are not dated, but according to the rules they are only good for the sailing you are on. If you did not uses them then, I can't imagine why you would need them on your next cruise....

[cle-guy]

I've never had issue using coupons from prior cruses on later cruses, exception being the free internet coupon. which seems to be the holygrail of the coupons.

 

Gelato, they just take the coupon and give you a scoop, never look at sea pass card. Casino $5 match play, same thing, never even look if the back is filled out. 20% discount on wine, they give discounts to anybody practically on bottled wine and don't care.

 

Laundry and pressing, same deal, they just staple the coupon to the bill and make it zero and that's that.

 

On my TA when they gave the 3 drink coupons per day, I had a drink package, and gave all mine to a friend sailing and the crew just took them, didn't even bother looking at the dates on the vouchers.

 

So the correct answer is "no you can't, the rules say so" but the reality is in practice yes you can, except for the internet one.

[CathyCruises]

On our April/May TA, there were separate drink coupons for each day that were delivered all at once. So you had to find the right day and tear off the ones you wanted. Since we used all three every night, we never had leftovers to try out.

 

I always throw out our unused 'other' coupons, I don't think they'd be valid if anyone checked. Kind of seems like cheating, no? :confused:

[cle-guy]

On our April/May TA, there were separate drink coupons for each day that were delivered all at once. So you had to find the right day and tear off the ones you wanted. Since we used all three every night, we never had leftovers to try out.

 

I always throw out our unused 'other' coupons, I don't think they'd be valid if anyone checked. Kind of seems like cheating, no? :confused:

 

Same on mine, 2 sheets, 3 vouchers per day, with dates on them, but no one checked. I don't see it as cheating if they don't have a policy of enforcing the dates. I figure I got 30 free drinks to enjoy as I chose. But to each their own. Had anyone mentioned a coupon of voucher was not valid, I would not have argued the point however. But that they didn't, tells me they really don't care so much about that part of the program.

 

Giving me the vouchers after I paid outright for a premium drink package is kind of a slap in the face and a non-beneift/perk, so they should give some other perk I say if one purchases the drinks package. But I digress. :)

[Orator]

Same on mine, 2 sheets, 3 vouchers per day, with dates on them, but no one checked. I don't see it as cheating if they don't have a policy of enforcing the dates. I figure I got 30 free drinks to enjoy as I chose. But to each their own. Had anyone mentioned a coupon of voucher was not valid, I would not have argued the point however. But that they didn't, tells me they really don't care so much about that part of the program.

 

Giving me the vouchers after I paid outright for a premium drink package is kind of a slap in the face and a non-beneift/perk, so they should give some other perk I say if one purchases the drinks package. But I digress. :)

 

They do have a policy that requires them to check, but it is enforced with the usual" consistent inconsistency". I have been asked to show my Seapass card twice, but normally just gave the vouchers. I was sitting with a man who had a voucher for the night before and it was not accepted. Once again, this was the exception. I have been told by servers that their tip is based on the number of vouchers they collect. No wonder they're quick to accept. I have the Premium Package for all my cruises so the vouchers are meaningless to me. I can go into Michael's Club or just order what I want where I want. My benefit is the people I meet along the journey and that's more than fine with me.

Since the OP hasn't returned we don't really know if they were talking about vouchers or Elite coupons. I hope they clarify.

Edited July 6, 2014 by Orator

[Wine-O]

With regard to the OP's question, I think we are mixing apples & oranges for those who brought the Happy Hour drink coupons/vouchers into the conversation. :rolleyes:

 

Celebrity can cross reference some of your coupons, and you take the chance of being charged for using an extra coupon. For example, you each get one coupon for "one piece of dry cleaning" -- that would be two coupons per stateroom if you are both Elite. If you send out a 3rd coupon that you have left over from a previous cruise, Celebrity could charge you for that item. Other examples are the laundry & Internet coupons.

 

Now, for the "one scoop of gelato" coupon, we were asked to put our stateroom number on the back at the time we received our gelato. Conceivably, you could write any stateroom number on the back and they would have no way of checking. :rolleyes:

[cle-guy]

With regard to the OP's question, I think we are mixing apples & oranges for those who brought the Happy Hour drink coupons/vouchers into the conversation. :rolleyes:

 

Celebrity can cross reference some of your coupons, and you take the chance of being charged for using an extra coupon. For example, you each get one coupon for "one piece of dry cleaning" -- that would be two coupons per stateroom if you are both Elite. If you send out a 3rd coupon that you have left over from a previous cruise, Celebrity could charge you for that item. Other examples are the laundry & Internet coupons.

 

 

has ANYONE actually been "charged back" for excessive coupon use other than with Internet. I know I have never, and I even attached 3 pressing coupons to my dry-cleaning order, 2 were silver color from current cruise and 1 gold color from my very first time in a suite before I was elite.

 

Looking for "real world" here, not hypothetical....

[Dick in Falls Church]

For what it may be worth, we were told by the servers that they only received credit for tickets dated that day. And, they really generally didn't have time to carefully examine each ticket.

[jagoffee]

Interesting comments concerning the drink vouchers. On the two cruises that I had vouchers the colors were different for each date (I believe they did repeat) making it easy for the servers to tell the difference. Does make me wonder if one has a drink package if it is possible to save them for a cruise that you did not have a drink package. Clearly not the intent and they do say that they are only good on a certain cruise and date.

 

I have never used the left over Captain Club coupons, but I would certainly be concerned about the laundry and internet coupons. CLE-guy, I have never actually tried it. I would think that Celebrity charges you and the credits you for the coupon. Try a bag of laundry next time and let us know how it works out.

[cle-guy]

\ I would think that Celebrity charges you and the credits you for the coupon. Try a bag of laundry next time and let us know how it works out.

 

The only thing that works this way is the internt coupon. I've sent clothes out as I noted for pressing, and they come back with a big fat ZERO cost noted in the total column., not as a charge to the folio and then a corresponding credit against it.

 

basically they total out the tickets net of coupons and if a ticket has a balance due on it, that balance gets posted to the folio.

 

It's not:

$30 - Laundry

(25) coupon

---

$5 net total

 

It's just

$5 - Laundry

[Wine-O]

Celebrity is moving towards having your Elite benefits tied to your seapass. Constellation is the test ship for the internet. Your Elite internet coupons are no longer necessary. You log on to the system in your stateroom, put your stateroom number and the 6-digit folio number on your seapass, and system will automatically notes & credits you with the number of minutes you are entitled, whether it be 90 for Elite or 200 for Elite Plus (actually, it's now 240). No coupon needed.

 

I suppose you could try to use those coupons on a ship that has not transitioned to the new system. :rolleyes:

[cle-guy]

Celebrity is moving towards having your Elite benefits tied to your seapass. Constellation is the test ship for the internet. Your Elite internet coupons are no longer necessary. You log on to the system in your stateroom, put your stateroom number and the 6-digit folio number on your seapass, and system will automatically notes & credits you with the number of minutes you are entitled, whether it be 90 for Elite or 200 for Elite Plus (actually, it's now 240). No coupon needed.

 

I suppose you could try to use those coupons on a ship that has not transitioned to the new system. :rolleyes:

 

The internet coupon is the one that they do validate.

 

I imagine what's really going on is you log in choose a package, and then overnight the "night Auditor" as a hotel would call them, prints a list of Elite members and cross matches to the list of elite cabins that logged into the internet. It's possible it's more sophisticated than that for the internet side since it is a secondary, not their primary, POS system, possibly developed by the company that owns the internet concession to enhance billing capabilities and not a Celebrity developed software option.

 

Probably X front desk gives the internet software a CSV file with room, folio number, and which package they need and the internet system validates against that table to offer up the minutes the folio deserves. If no folio number, then it probably assumes you need to pay and select a package. I haven't used it on Connie, not being on her since January to know the step by step logistics of the login procedure.

 

Perhaps those that log in without elite credentials, overnight the auditor manually posts the charges to folios ONLY for those who didn't have elite credentials.

 

their POS system is not very sophisticated at all if you watch how many keystrokes they have to use just to log in a drink with a drink package. I install and operate several POS systems, and keenly watch these activities. You'd think it would be key in the drink, swipe the sea pass card and validate sea pass card automatically and zero out the total. But it doesn't - you will notice cashiers ALWAYs look at the sea pass card to determine if it has a beverage package or not then have to manually credit off the total when closing the checks.

 

We know the POS system does automatically force a 10 or 15 minute wait between drink package purchase, that's just if the bartender recognizes you, I know this from going bar to bar to collect cokes and waters for my cabin. I can stop at 5 bars in 15 minutes time going from Ocean view to my cabin to stock up. Computer allows it, but if I ask for a second at same place, bartender tells me they can't. Same with MDR drink purchases, they key all your beverages at once at the end of the meal, and it allows it - water, espresso, glasses of wine.

 

The swipe of the sea pass card just basically is a shortcut to manually typing in the 6 digit folio number, to enhance accuracy in billing the right folio.

 

I mean the POS system is so UNSOPHISTICATED, that my last sailing i got a last minute cabin, and every time I charged something where they hand input the details (i.e. card reader wouldn't work), they had to select me from 3 names in the cabin, I was a solo. Looking at my TV folio, I had to select between me and the other 2, who had no charges assuming they were issued new folio numbers. I learned later the other 2 names were the people who were originally in the cabin, but now were in another cabin on the ship. You'd think it would have just moved them off the cabin and into theirs. I had same issue checking in for muster drill, they asked where the other 2 were....I even got mail addressed to them. Fortunately I met them the next day and was able to tell them about their mail, from their spoken word interpreter (how I found them - I assumed the deaf couple was the one needing their interpreter information and went and asked them about their cabin LOL).

[maxsales]

I have quite a few Elite coupons leftover from my March cruise. I'm sailing again in October. Can I use the leftover coupons then?

No!

[k9x8]

Upon reading this thread, Celebrity just might send out a memo to check coupons and vouchers.

 

If an Elite/Elite+ chooses to purchase a drink package, s/he can still use the vouchers, or not. Spin it anyway you want, but in IMHO, handing off vouchers to guests who have not earned those perks is nothing short of unethical. Just because you don't get caught doesn't make it right.

[cle-guy]

Upon reading this thread, Celebrity just might send out a memo to check coupons and vouchers.

 

It's certainly possible, and certainly their right to do so. They can choose to enforce or not enforce whatever policies they want to or not as they do with formalwear on formal nights in the dining rooms.

 

But so far they haven't sent a memo out to fix the website as we keep asking for in these threads, so I don't see this memo coming any time soon either. :D

[A Sixth?]

FWIW just off the Eclipse and the internet coupon while still on the sheet of Elite coupons isn't needed at all as you can self sign in for your minutes using your name and folio number

 

The appropriate credit is there waiting

:o

[Orator]

FWIW just off the Eclipse and the internet coupon while still on the sheet of Elite coupons isn't needed at all as you can self sign in for your minutes using your name and folio number

 

The appropriate credit is there waiting

:o

 

Started on Connie. Looks like it's finally spreading fleet wide. Thanks for the information.

[Ma Bell]

It really is sad that people need to have policies "enforced" in order to do the right thing.:(

[Andy]

It really is sad that people need to have policies "enforced" in order to do the right thing.:(

 

You are so right MaBell. Some of the posts on this thread are beyond all comprehension. A simple question was asked. Why oh why is it necessary to write volumes about absolutely nothing ? Geez.

 

To the OP : The short answer is No. The coupons are valid for the current sailing only.

 

This thread is now closed.

Edited July 7, 2014 by Host Andy