nreilly Posted July 26, 2015 #1 Share Posted July 26, 2015 I don't post a lot on here but really felt it was important to let everyone know what a great job RCCL did with the fire. We were on our balcony on the 10th floor and saw the smoke but did not think that much of it because we were pulling into port and thought it was just a normal amount coming out of the stacks. We could not smell the smoke but had just made a comment that I had never seen it so black before. Within a few minutes they issued the alarm and made the Bravo, Bravo, Bravo with what decks the fires were on. The crew was excellent! They all remained calm and helped older passengers get down the stairs. I only had a slight panic because my son was still asleep and in the cabin across the hall. I banged on his door but the alarm did wake him up. The rest of my family were with me except my Mom and brother but I knew they were together and we met at the muster station almost immediately. We stayed outside for about an hour but with a lot of updates from the Captain and then they moved us into various places on the ship but kept groups together. The had water and sandwiches available almost immediately. Last night they had the fire crew come up on stage. If I remember correctly, there were about 80 of them. They, of course, had a standing ovation! RCCL did allow everyone to call home and free WiFi that day. The also compensated each cabin, various amounts, for the inconvenience. Again, we always here the negative about RCCL and just wanted to give some good news for once! Link to comment Share on other sites More sharing options...
wolfcathorse Posted July 26, 2015 #2 Share Posted July 26, 2015 I don't post a lot on here but really felt it was important to let everyone know what a great job RCCL did with the fire. We were on our balcony on the 10th floor and saw the smoke but did not think that much of it because we were pulling into port and thought it was just a normal amount coming out of the stacks. We could not smell the smoke but had just made a comment that I had never seen it so black before. Within a few minutes they issued the alarm and made the Bravo, Bravo, Bravo with what decks the fires were on. The crew was excellent! They all remained calm and helped older passengers get down the stairs. I only had a slight panic because my son was still asleep and in the cabin across the hall. I banged on his door but the alarm did wake him up. The rest of my family were with me except my Mom and brother but I knew they were together and we met at the muster station almost immediately. We stayed outside for about an hour but with a lot of updates from the Captain and then they moved us into various places on the ship but kept groups together. The had water and sandwiches available almost immediately. Last night they had the fire crew come up on stage. If I remember correctly, there were about 80 of them. They, of course, had a standing ovation! RCCL did allow everyone to call home and free WiFi that day. The also compensated each cabin, various amounts, for the inconvenience. Again, we always here the negative about RCCL and just wanted to give some good news for once! thank you for posting something positive! Link to comment Share on other sites More sharing options...
beachnative Posted July 26, 2015 #3 Share Posted July 26, 2015 Thank you for posting this. Their abundant drills paid off.:) Link to comment Share on other sites More sharing options...
Clarea Posted July 26, 2015 #4 Share Posted July 26, 2015 Thanks for the report. Good to know that the crew handled the emergency very well. Link to comment Share on other sites More sharing options...
cincicruisers Posted July 26, 2015 #5 Share Posted July 26, 2015 Good to hear RCCL stepped up to the plate regarding the situation. Link to comment Share on other sites More sharing options...
Big_G Posted July 26, 2015 #6 Share Posted July 26, 2015 Nicely done and nicely said. Thanks Link to comment Share on other sites More sharing options...
Retired LEO Posted July 26, 2015 #7 Share Posted July 26, 2015 The local news was at the port this morning interviewing passengers as they disembarked from the ship. Nothing but praise for the staff and the cruise line on the way the situation was handled. Link to comment Share on other sites More sharing options...
CORKY_Q Posted July 26, 2015 #8 Share Posted July 26, 2015 Thanks for the great report on the way our favorite cruise line handled the situation. Link to comment Share on other sites More sharing options...
Peeker28 Posted July 26, 2015 #9 Share Posted July 26, 2015 Thank you for your post! Thankfully no one was seriously injured and the ship was able to continue its itineraries Link to comment Share on other sites More sharing options...
DonnaK Posted July 26, 2015 #10 Share Posted July 26, 2015 Thanks for your interesting and informative post, and for taking the time to share your experience with us Link to comment Share on other sites More sharing options...
grapevine Posted July 26, 2015 #11 Share Posted July 26, 2015 Thanks nreilly!!! Link to comment Share on other sites More sharing options...
wingman2014 Posted July 26, 2015 #12 Share Posted July 26, 2015 That's so good to hear, High praise to the fire fighting crew !! and to Royal Link to comment Share on other sites More sharing options...
Justmekaren918 Posted July 26, 2015 #13 Share Posted July 26, 2015 I thank you so much for your quick response on this matter! I am glad to hear how well this was handled. This so reaffirms why I sail Royal. Sent from my SAMSUNG-SGH-I337 using Tapatalk Link to comment Share on other sites More sharing options...
rkacruiser Posted July 27, 2015 #14 Share Posted July 27, 2015 (edited) Thank you for your affimative post as to how the situation was handled. There have been times when I was on a ship when a drill was being conducted and I made myself the "fly on the wall" to listen and observe what was going on. Always, I have been impressed. Realizing this is not a Holland America Line Message Board, but there is a blog on the Holland America website that is written by a very experienced HAL Captain, Captain Albert. He currently is aboard the M. S. Statendam conducting drills and training. He has several blog posts that describes and shows photos of the drills and what he puts the crew threw. A major fire in the ship's showroom complete with casualties is included. I find it very re-assuring that, as cruise guests, we are as safe at sea as can be made possible. Edited July 27, 2015 by rkacruiser Link to comment Share on other sites More sharing options...
killtheump Posted July 27, 2015 #15 Share Posted July 27, 2015 This is a great post! Thank you. Glad you your family and the rest of the passengers were all ok. Link to comment Share on other sites More sharing options...
SPacificbound Posted July 27, 2015 #16 Share Posted July 27, 2015 Thank you for your positive post! :) Link to comment Share on other sites More sharing options...
DarthGrady Posted July 27, 2015 #17 Share Posted July 27, 2015 Thanks for taking the time to post this OP. I'm glad to hear everything went smoothly and there were no serious injuries. Link to comment Share on other sites More sharing options...
RCI Cruisers 004 Posted July 27, 2015 #18 Share Posted July 27, 2015 Very nice post, Thank You ! Counting down to our cruise on her, can't wait ! Link to comment Share on other sites More sharing options...
Topo Gigio Posted July 27, 2015 #19 Share Posted July 27, 2015 Do they already know what caused the fire? Link to comment Share on other sites More sharing options...
legaljen1969 Posted July 27, 2015 #20 Share Posted July 27, 2015 I am so glad everyone is okay. I will certainly pay much closer attention at drills and muster station orientation now. We all complain about having to go through the muster station drill, but when it is needed, it is good to know where to go. A necessary "inconvenience" that may have prevented major damage if the fire had been worse. I am glad they were prepared and had a good fire crew. Link to comment Share on other sites More sharing options...
alexkrn46 Posted July 27, 2015 #21 Share Posted July 27, 2015 Thanks for your post! Link to comment Share on other sites More sharing options...
tbrownharr Posted July 27, 2015 #22 Share Posted July 27, 2015 (edited) Thank you for taking the time to post your positive feedback on an unfortunate event. Edited July 27, 2015 by tbrownharr spelling Link to comment Share on other sites More sharing options...
nreilly Posted July 27, 2015 Author #23 Share Posted July 27, 2015 As of last night's Farewell show, they did not know the cause of the fire. Link to comment Share on other sites More sharing options...
ommax2 Posted July 27, 2015 #24 Share Posted July 27, 2015 Thanks for sharing! I couldn't imagine how much chaos happened....glad the staff handled it well! Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 27, 2015 #25 Share Posted July 27, 2015 Thanks for posting -- we sail on FR in 5 weeks. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now